Company Facts
Serrupro - Locksmith Notre Dame at a Glance
The work
- Best for
- Downtown condos, offices and key copies
- Primary service
- Locksmith
Where
- Headquarters
- Montreal, QC
- Service area
- Montreal
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Credentials
- Licence number
- Not published
Editorial Review
Our Take on Serrupro - Locksmith Notre Dame
A real Old Montreal shop with a counter people actually use, plus the reach of a five-branch network for emergencies. Key copies earn the praise. Repair follow-through is the one thing to pin down in writing.
Best forDowntown condos, offices and key copies
What We Like
- Street-level shop at 230 Rue Saint-Jacques in Old Montreal with a walk-in counter
- Part of the Serrupro group, on the island since 1981 under one banner
- Stocks Medeco, Mul-T-Lock and Abloy high-security cylinders
- Free in-home estimate for condo lock upgrades, per the branch site
- Covers downtown, Old Montreal, Griffintown and Ile des Soeurs, plus condos, offices and access control
Things to Consider
- Counter hours are Monday to Friday, 8 AM to 5 PM, closed weekends; after-hours help goes through the group line
- One 2025 review describes a repair that stalled with no follow-up from the shop
- The site names no technicians and shows no licence number, so ask for the BSP licence before booking
Customer Ratings
Google Reviews for Serrupro - Locksmith Notre Dame
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars90%
- 4 stars2%
- 3 stars1%
- 2 stars1%
- 1 star6%
iAbout this distribution
The distribution reflects the 137 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Serrupro - Locksmith Notre Dame Made Our Top 5
It took first place in 5 Best Locksmiths in Montreal, QC (2026).
Areas Served
Based in Montreal, QC.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Serrupro - Locksmith Notre Dame
Serrupro - Locksmith Notre Dame is the Old Montreal branch of the Serrupro locksmith group, and it is the one to know if you live or work in the downtown core. The shop sits at 230 Rue Saint-Jacques, a few minutes from the Old Port, and its mobile locksmiths work the downtown, Old Montreal, Griffintown and Ile des Soeurs areas every day.
The branch site describes the location as one of the older locksmith shops in the city, and the Serrupro name goes back to 1981 on the island, when several shops joined one banner. The group was bought in 2011 by Boivin Serrurier, which added access control, intrusion alarms and intercom work. Today the branch offers key duplication, lock repair and replacement, commercial locksmith work, safes, intercoms, access control and car keys, plus high-security cylinders from Medeco, Mul-T-Lock and Abloy.
For condo owners, the site offers a free estimate at your door and says the locksmith will work within co-ownership rules. Office managers can ask about master key systems, digital handles and access control. Emergency lockouts go through the group's 24 hour line at 514-737-7873, and the dispatcher will confirm timing and fees for your address.
Reviewers mostly use the counter. Customers describe key copies finished in two to five minutes for a few dollars, with a friendly man at the till, and one says the shop did a copy that Rona could not. The shop holds 4.7 from 137 Google reviews, read 2026-10-28. The honest negative is a 2025 review from a balcony door customer who says a repairman could not fix the lock, promised a return visit with a colleague, and then went silent while calls to the shop went unanswered.
This branch suits downtown residents, condo boards, small offices and anyone who wants a real shop to walk into. It suits less well people far from the core, since other Serrupro branches cover the north and east of the island, and anyone who needs a complex repair finished on a promised date without chasing the shop.
Before booking, ask for an upfront quote or service-call fee, ask the technician to show ID and arrive in a marked vehicle, ask whether a lockout will be opened without drilling, ask about warranty on parts and labour, and check that the agency holds a Bureau de la securite privee licence at bsp.gouv.qc.ca.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Emergency callout
- Available 24/7
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Serrupro - Locksmith Notre Dame FAQs
Is Serrupro Notre Dame a licensed locksmith in Montreal?
Ask to see the licence before booking. Quebec locksmith agencies need a Bureau de la securite privee licence, which you can verify at bsp.gouv.qc.ca. The Serrupro site displays Regie du batiment and BSP logos but publishes no licence number, so request the number from the branch and check it yourself.
What are the hours for Serrupro Notre Dame, and is there 24 hour locksmith service?
The Old Montreal counter at 230 Rue Saint-Jacques is open Monday to Friday, 8 AM to 5 PM, and closed on weekends per Google. Serrupro advertises 24 hour, 7 day emergency service on a group line, 514-737-7873. Ask the dispatcher for the arrival time and the fees that apply to your address before agreeing.
Which Montreal areas does Serrupro Notre Dame serve?
The branch serves downtown Montreal, Old Montreal, Griffintown and Ile des Soeurs. The Serrupro group has four other Montreal branches, in Saint-Leonard, the Plateau, Pointe-aux-Trembles and Cote-des-Neiges. The branch site offers a free in-home estimate for condo lock upgrades and for commercial security needs.
Is Serrupro - Locksmith Notre Dame licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Serrupro - Locksmith Notre Dame serve?
Montreal. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Serrupro - Locksmith Notre Dame offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- October 28, 2026
- Sources checked
- Google Business Profile, Company website
- Could not verify
- Licence (none published), insurance
- Sponsorship status
- No commercial relationship