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True Protection

Home security Company in San Antonio, Texas.

True Protection is a home security company based in San Antonio, TX. Its Texas alarm company licence is reported by the company and not yet verified, so check it with Texas Department of Public Safety, Private Security Program before work starts.

4.8on Google · 143 reviews15 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

True Protection is a Texas security company founded in 2011 by Matthew True, and its San Antonio location is listed at 6391 De Zavala Rd Suite 112A, near UTSA on the northwest side. It installs wireless alarm systems, security cameras, video doorbells, access control and professionally monitored systems through the Alarm.com app. The website says no long-term contract is required, offers a lifetime limited warranty and lists Texas licence B17442 and fire alarm registration ACR 1757742, along with a BBB A+ rating. Google lists the location as open seven days a week and shows 4.8 from 143 reviews, read November 11, 2026.

  • Best for homeowners who want cellular alarms and cameras with no long-term contract
  • Founded in 2011 by Matthew True, who still leads the company
  • The Google map pin does not match the De Zavala Rd street address, so call before visiting.

Company Facts

True Protection at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
143on Google
In business
15years

Rating and review count pulled from Google on November 11, 2026. Years counted from 2011.

The work

Best for
Homeowners who want cellular alarms and cameras with no long-term contract
Primary service
Home security

Where

Headquarters
San Antonio, TX
Service area
San Antonio
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Lifetime limited warranty on cameras, per its website.

Credentials

Texas alarm company licence
B17442 (reported by the company, not verified)

Editorial Review

Our Take on True Protection

True Protection is a founder-led Texas company with a clear licence trail, weekend hours and no required long contract. Its Google pin and street address disagree, so call before visiting the office.

Best forHomeowners who want cellular alarms and cameras with no long-term contract

What We Like

  • Founded in 2011 by Matthew True, who still leads the company
  • Texas licence B17442 and fire registration ACR 1757742 on its website
  • No long-term contract required, according to its website
  • Lifetime limited warranty on cameras
  • Open seven days a week, according to Google

Things to Consider

  • The Google map pin does not match the De Zavala Rd street address, so call before visiting.
  • Monthly monitoring prices are not posted on its San Antonio page.
  • The company also serves Atlanta, Charlotte and other markets, so ask who services San Antonio jobs.

Customer Ratings

Google Reviews for True Protection

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 143 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars93%
  • 4 stars2%
  • 1 star5%
iAbout this distribution

The distribution reflects the 143 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Samuel Wingrin5.0

    Matt Pierce is the gold standard of customer service. You guys should be very proud to have him as an employee. His work is outstanding and he always has a positive attitude.

    October 2026Google
  • LU1.0

    No follow through when I attempted to get information on their services. They must have so much business they are not in need of mine.

    June 2026Google
  • Charlie Malmberg5.0

    I cannot say enough good things about True Protection. They installed eight security cameras at my home, and the entire experience was exceptional. The proposal was clear, easy to understand, and very competitively priced. Everything was explained thoroughly, which gave me a lot of confidence moving forward. The technician arrived on time and was incredibly professional, respectful, and courteous while working around our home. The installation was clean, efficient, and you could tell they really take pride in doing the job the right way. I’m extremely grateful for their work and the peace of mind the system gives our family. Five star recommendation all the way!

    March 2026Google
  • Ezra5.0

    I would highly recommend Brad W. He is a tremendous tech, provides great customer service and his work is always top tier.

    August 2025Google
  • Beth Elliott5.0

    Brad at true protection is great! He was able to take care of everything we needed. Super positive and amazing customer! Thanks Brad!

    July 2025Google
  • Lisa Hermis5.0

    Thank you Brad for your professionalism, knowledge and friendliness. I appreciate that you took the time to show me how to use the App and made sure all our cameras were functioning properly.

    July 2025Google

View more Google reviews

Ranked#3of 6 home security in San Antonio, TXre-checked November 2026

Editorial Ranking

Why True Protection Made Our Top 6

It holds position 3 in 6 Best Home Security Companies in San Antonio, TX (2026).

See the Full San Antonio RankingPositions cannot be bought

Areas Served

Based in San Antonio, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About True Protection

True Protection lists its San Antonio location at 6391 De Zavala Rd Suite 112A, a retail and office center near UTSA, and Google shows it open 8 am to 5 pm on weekdays and 9 am to 5 pm on Saturday and Sunday. One detail to check: the Google map pin for this listing sits near Cherry Ridge Drive rather than on De Zavala, so call ahead if you plan to drop by.

Matthew True founded the company in 2011 in Central Texas after several years working for national security firms, and the about page says he set it up to avoid the sales quota culture he saw there. The company now works across Texas and in a few other states.

In San Antonio the work is residential and small business security: wireless door, window and motion sensors, cellular communicators, indoor and outdoor cameras, video doorbells, smart locks, access control and UL certified alarm monitoring, all run through the Alarm.com app. The site says no long-term contract is required and that cameras carry a lifetime limited warranty. It lists a BBB A+ rating.

The website footer lists Texas licence B17442 and Texas fire alarm registration ACR 1757742, along with licences in Arizona, Georgia and Minnesota.

Google shows 4.8 from 143 Google reviews, read November 11, 2026. Of those, 133 are five star and 7 are one star, so the low reviews are few but worth a look.

True Protection suits a homeowner on the northwest side who wants a cellular alarm with cameras and a company that does not insist on a long contract. It suits you less if you want to walk into a showroom, since the map pin and street address do not line up. Before booking, ask for the monitoring rate and any cancellation terms in writing, confirm what the lifetime limited warranty covers, check licence B17442 on the Texas DPS Private Security TOPS search, and register the system for a City of San Antonio alarm permit.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Texas alarm company licenceTexas Department of Public Safety, Private Security Program · B17442Reported
  • Texas fire alarm registrationTexas, as listed on company website · ACR 1757742Reported
  • BBB A+ ratingBetter Business Bureau, as stated on company websiteReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    143 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #3 in San Antonio home security, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
Lifetime limited warranty on cameras, per its website.

Gallery

Project Photos

Business-submitted, reviewed by our editors

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Similar Home Security in San Antonio

True Protection FAQs

  • Is True Protection licensed in Texas?

    Yes, its website lists Texas licence B17442 and fire alarm registration ACR 1757742. Check the licence on the Texas DPS Private Security TOPS search before your install.

  • What hours is True Protection open in San Antonio?

    Google lists 8 am to 5 pm Monday through Friday and 9 am to 5 pm on Saturday and Sunday. Monitoring of installed systems runs around the clock.

  • Does True Protection require a long contract?

    Its website says no long-term contract is required and that it offers flexible monitoring options. Ask for the monthly rate and cancellation terms in writing when you get your quote.

  • Is True Protection licensed and insured?

    We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does True Protection serve?

    San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does True Protection offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Lifetime limited warranty on cameras, per its website.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Texas alarm company licence (reported only), insurance
Sponsorship status
No commercial relationship
True Protection4.8 on Google · San Antonio, TXVisit Website