West Quality Roofing and Exteriors

Customer Ratings

Google Reviews for West Quality Roofing and Exteriors

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”KDKosahn Dietz5.0

  The West Quality team did a great job of roofing installation on a gazebo and accessory building for Ridgestone Lodge in Diamond Valley. They donated their labour as it was a non-profit project and even showed up during poor weather to keep it on schedule!

  October 2026Google
• ”JCJodie Campbell1.0

  Our experience with this company raised significant concerns about billing transparency and how our concerns were handled.<br><br>We received a bill of over $2,700 to repair an existing window. The invoice included 18 hours of labour at $138/hour, plus materials with a 30% markup. More than 30% of the billed hours were attributed to offsite time. We live approximately 9 km outside Calgary city limits and have never previously been charged travel time by other trades we have hired.<br><br>For context, an independent third-party window company quoted us approximately $1,500 to supply and install a completely NEW window. To then receive a $2,700+ bill to repair the EXISTING window nailing flange understandably prompted us to question the labour hours and offsite charges.<br><br>It's disappointing that the experience ended this way. The house looks great and the tradespeople we dealt with throughout the project were polite, professional and good to work with. We generally had a positive experience until we sent an email about the window invoice. We were then faced with a significant charge to repair one window, followed by a response from the Owner that we found dismissive and unnecessarily confrontational when we asked for clarification of the bill.<br><br>Rather than receiving a clear explanation of the disputed charges, we were told they “do not run a charity,” questioned about whether people in our professions get paid to travel and told that our home was ours to maintain, not theirs.<br><br>We fully expect to pay for work performed and charges that are clearly communicated. Our concern is the lack of transparency around a substantial portion of this invoice and how a reasonable request for clarification was handled.<br><br>Screenshots of the Owners response and our request for clarification are included so prospective customers can read the communication and draw their own conclusions.<br><br>Based on our experience, I strongly recommend getting a written estimate and ALL potential charges, including travel and offsite time, in writing before authorizing work.

  August 2026Google
• ”CSCarrie S5.0

  West Quality came out to repair and upgrade our deck with Tufdek Vinyl. John did a great job repairing the wear and tear and it looks like new again with the new membrane! Efficient and quality work and a passed the non-slip test with all the recent rains!

  June 2026Google
• ”DVDaniel Voth5.0

  I strongly recommend reaching out to West Quality for your next roof or exterior project. I contacted them for a second opinion after my insurance company’s contractor quoted on the damage from the storm on July 13 2025. West Quality’s quote wasn’t only more realistic, they also did a fantastic job standing up for me to my insurance company. I hired them to provide a full roof replacement with upgraded CertainTeed Northgate shingles, new soffits and facia, new 6” gutters, and a full switch from my old vinyl siding to Hardie Board. This was a big project for me, and the measure of a great contractor isn’t that everything goes exactly to plan – that’s unreasonable. The measure of a great contractor is that when challenges come up, the company stands by their work and finds great solutions. That’s what you’ll get with West Quality. The whole team was fantastic. Francois, and Valerie Beauregard were great, Brian Buchanan was incredibly personable during the assessment, Zack Martin did a first-rate job guiding me through the quote, renderings, and insurance process, Max Sushko was a wonderfully responsive project manager, and we really loved working with Pertu, the crew chief for the Hardie Board and exterior team. Pertu has been installing exteriors for over 20 years and sees stuff nobody else can. West Quality came in on budget and transformed my house into one of the best-looking houses on the street. I have peace of mind from their guaranteed work, and that’s worth every penny. I’m thinking about building a new garage, and they are at the top of my list for that work.

  May 2026Google
• ”JAJeff Arndt5.0

  We had West Quality come and replace our old skylight and upsize our bathroom roof vent and ducting from 3" to 6" also the reinsulated over the exhaust fan I installed. The job they did was 1st rate and above expectation. Would highly recommend this company for any roof related work, Thank you for your work.

  May 2026Google
• ”PPING5.0

  We had a fantastic experience with this team replacing our sun tunnel. From start to finish, the service was professional, efficient, and completed with great care. A huge thank-you to Gaetan, Thomas, and the entire crew for such excellent work.<br>Everyone was awesome—friendly, respectful, and a pleasure to deal with throughout the whole process. We also really appreciated the detailed cost breakdown and extra information provided by Gaetan, which was incredibly helpful for our insurance claim.<br>Highly recommend their services and would not hesitate to work with them again in the future!

  May 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.7/ 5

  102 customer reviews

• 10

  TenBestFind

  #10Editorially reviewed

  Ranked #10 in Calgary siding, November 2026

• West Quality Roofing and Exteriors
• West Quality Roofing and Exteriors
• West Quality Roofing and Exteriors
• West Quality Roofing and Exteriors
• West Quality Roofing and Exteriors

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West Quality Roofing and Exteriors FAQs

• Is West Quality Roofing and Exteriors licensed and insured in Calgary?

  The West Quality website says it uses fully licensed installers but publishes no licence number, WCB account or insurance policy. Alberta does not license siding installers provincially, so ask for the City of Calgary business licence, a current WCB clearance letter and a liability insurance certificate before you sign.

• What siding does West Quality install, and what are its hours?

  West Quality installs vinyl siding, James Hardie fibre cement siding, cedar siding, and soffit and fascia. Google lists it as open Monday to Friday, 9 AM to 4:30 PM, and closed on weekends. The shop is at 2216 27 Avenue NE, Unit 9, and the phone is (403) 719-4271.

• Is James Hardie siding from West Quality covered by a warranty?

  West Quality's site says James Hardie fibre cement siding carries a 30 year warranty and is hail-damage and rodent resistant, which can help with insurance premiums. The company does not publish its own workmanship term, so ask for the length and exclusions in writing. Financing details are also not listed on the site.

• Is West Quality Roofing and Exteriors licensed and insured?

  We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.

• What areas does West Quality Roofing and Exteriors serve?

  Calgary. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does West Quality Roofing and Exteriors offer emergency service?

  Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

• What warranty do they offer?

  Warranty terms are not on file. Ask for them in writing before work starts.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.