Company Facts
Whitley's Lock & Safe at a Glance
The work
- Best for
- Odd key copies and same day service calls
- Primary service
- Locksmith
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Credentials
- Texas locksmith company license B12109
- B12109 (reported by the company, not verified)
Editorial Review
Our Take on Whitley's Lock & Safe
Whitley's Lock & Safe is a good local shop for hard to copy keys and same day calls, with a license and an association membership behind it. The sample size is smaller, one reviewer reported a price that rose from $175 to $375, and the phone numbers differ, so confirm the full quote and number first.
Best forOdd key copies and same day service calls
What We Like
- In business since 1985 and a member of the Locksmith Association of San Antonio, per the company
- 4.6 stars from 122 Google reviews, read October 29, 2026
- Reviewers report five copies of an odd key for under $30 and a same day service call
- Emergency service after hours and on weekends
- Lists Texas locksmith license B12109
Things to Consider
- One reviewer says a quoted $175 became $375 after a door lock install, so get the full price first
- Smallest review count on this list, at 122
- The Google phone number and the website phone number differ, so confirm which to call
Customer Ratings
Google Reviews for Whitley's Lock & Safe
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars83%
- 4 stars7%
- 3 stars3%
- 2 stars1%
- 1 star7%
iAbout this distribution
The distribution reflects the 122 Google reviews available when this profile's review data was last refreshed on October 29, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Whitley's Lock & Safe Made Our Top 9
It holds position 9 in 9 Best Locksmiths in San Antonio, TX (2026).
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Whitley's Lock & Safe
Whitley's Lock & Safe operates from 14542 Brook Hollow Blvd, San Antonio, TX 78232. The company says it has been around since 1985 and belongs to the Locksmith Association of San Antonio. It lists Texas locksmith license B12109. Google shows 4.6 stars from 122 reviews, which we read on October 29, 2026.
The reviews show what the shop does well. One customer brought in an unusual key that a hardware store kiosk could not copy, and walked out in under 10 minutes with five copies for well under $30. A small business owner whose front door key would not come out called and got an answer on the first ring, then a technician the same day, plus a tip on how to remove a stuck key. The owner replies to reviews, and the staff described by customers are pleasant and efficient.
Two criticisms are worth reading. A one-star reviewer was told $175 by phone to replace a front door lock, then was charged $375 after installation, and said the attitude was poor. The shop did not reply to that review. Another customer rated the shop three stars because it could not match an Andersen door key. The owner replied that the shop stocks thousands of key blanks but not every one, and that some door makers use foreign suppliers, and suggested ordering from the door manufacturer. Together these point to a simple rule: ask for the full price before work begins, and for hard to find keys, call to check that a blank is in stock.
Hours are Monday to Friday, 8:30 am to 5 pm, with emergency service after hours and on weekends. The phone number on Google is (210) 494-1428, which also appears on the company vans, while the website shows a different number, 210-399-4878. Call the Google number first and confirm it.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Whitley's Lock & Safe FAQs
Can Whitley's Lock & Safe copy unusual keys?
Often, yes. One reviewer got five copies of an odd key for under $30 after a hardware store kiosk failed. It cannot match every key, though, so call (210) 494-1428 and ask whether your blank is in stock.
Does Whitley's Lock & Safe offer emergency service?
The company says it provides emergency service after hours and on weekends. The shop is open Monday to Friday, 8:30 am to 5 pm. Ask for the total price when you call, since after hours charges can differ.
Is Whitley's Lock & Safe licensed in Texas?
It lists Texas locksmith company license B12109 with the Texas Department of Public Safety Private Security Program, and says it belongs to the Locksmith Association of San Antonio. Check the number on the state lookup.
Is Whitley's Lock & Safe licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Whitley's Lock & Safe serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Whitley's Lock & Safe offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- October 29, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Texas locksmith company license B12109 (reported only), insurance
- Sponsorship status
- No commercial relationship





