Company Facts
Down Home HVAC Ltd. at a Glance
The work
- Best for
- ductless heat pump installs that also need electrical work done properly
- Primary service
- HVAC
Where
- Headquarters
- St. John's, NL
- Service area
- St. John's
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Down Home HVAC Ltd.
The dual HVAC and electrical licence is the thing that stands out, because in a ductless retrofit the electrical side is usually where the delay and the surprise cost come from. A 4.9 average across 123 Google reviews is a solid record for a firm of this age. Just go in knowing the published hours are weekday only, and confirm the Fujitsu warranty terms in writing.
Best for: ductless heat pump installs that also need electrical work done properly
What We Like
- Licensed for both HVAC and electrical work, so circuits, disconnects and panel upgrades can be handled in-house
- 4.9 rating from 123 reviews on its Google Business Profile as of September 26, 2026
- Elite Fujitsu Dealer status, which the company says allows extended warranty coverage
- Points customers toward rebate, grant and financing options for efficiency upgrades
- Services a range of heat pump, mini-split and HVAC makes, not only what it sells
- Newfoundland owned and operated, working across the St. John's and Paradise area
Things to Consider
- Published hours are Monday to Friday, 8:30am to 4:30pm, with no advertised 24-hour emergency service
- Heat pumps and electrical are the clear focus; oil, propane and hydronic depth is not detailed on the site
- The website lists no prices or service-area boundary, so confirm both when you call
- Rebate and grant eligibility changes often, so verify current program terms independently
Google Reviews for Down Home HVAC Ltd.
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 123 Google reviews
Review data updated September 26, 2026
Rating Distribution
- 5 stars96%
- 4 stars2%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 123 Google reviews available when this profile's review data was last refreshed on September 26, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Down Home HVAC Ltd. Made Our Top 7
It holds position 7 in Best HVAC Companies in St. John's, NL.
Areas Served
Based in St. John's, NL.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Down Home HVAC Ltd.
Most of the work advertised falls into three buckets: heat pump supply and installation, general HVAC service on a range of makes and models, and licensed electrical work. The heat pump side covers ductless mini-splits and modern inverter systems chosen for efficiency, which is what the majority of St. John's homeowners are actually buying when they call an HVAC contractor on the Avalon. The electrical side lists EV charger installation, panel upgrades and generators. Being able to do both under one roof removes the most common scheduling headache in a retrofit, namely waiting on a separate electrician to run the dedicated circuit and terminate the disconnect.
St. John's puts particular demands on this equipment. Salt-laden wind off the Atlantic works on outdoor coils and cabinet fasteners, so mounting height, bracket choice and clearance from drifting snow matter more here than they would inland. Long shoulder seasons with damp air just above freezing are where a poorly commissioned unit ices up and a well commissioned one quietly does its job. Many homes in the older parts of town, the downtown row houses and the post-war bungalows on the slopes, were built around oil or electric baseboard, which means line-set routing through balloon framing and stone foundations is genuinely fiddly. Ask any contractor how they plan to run the lines and where the condenser will sit before you sign.
The company also points customers toward rebates, grants and financing. That is worth taking seriously in this province, since provincial and federal efficiency programs have repeatedly changed the economics of switching off oil or baseboard heat. Programs come and go, and eligibility details shift, so confirm current terms directly rather than relying on a website page. A contractor who is registered with the relevant program is the practical requirement for most rebates, so it is a fair question to put to Down Home HVAC Ltd. early in the conversation.
The Elite Fujitsu Dealer claim is the other detail to probe usefully. Manufacturer dealer tiers typically unlock longer parts and compressor coverage, sometimes ten to twelve years, on the condition the unit is registered and installed by that dealer. Get the warranty length, what it covers, whether labour is included, and what happens to the coverage if you sell the house. Written confirmation beats a verbal assurance every time.
Who it suits: homeowners planning a heat pump upgrade, people who want an EV charger and may need a panel assessment at the same time, and small commercial sites needing equipment maintained. Who it suits less: anyone chasing a 2am emergency repair. The published hours are weekday business hours, and the site does not advertise 24-hour call-out. If your oil furnace or boiler is the main heat source and it dies in February, ask directly whether after-hours service exists and what the call-out charge is, because that answer is not on the website.
On the 4.9 rating from 123 reviews recorded on its Google Business Profile as of September 26, 2026, the volume is meaningful. The reviewer comments visible on the company's own site lean toward installation tidiness and taking time to explain thermostat and remote functions afterward, which is the part homeowners most often say was skipped elsewhere. Handover matters with inverter heat pumps, since running one like an on-off system wastes much of the efficiency you paid for.
Compared with the alternatives in this market, St. John's has a mix of long-established mechanical firms with 24-hour service arms and newer heat pump specialists that grew with the rebate wave. Down Home HVAC Ltd. sits closer to the second group, with the added electrical licence as a real differentiator. If you want oil, propane and hydronic depth, check that first. If you want a ductless system installed properly, wired properly and registered for the warranty, the fit is clearer.
Before booking, get a written quote that names the exact model and capacity, the number of indoor heads, electrical work included, permit responsibility, and the commissioning and handover steps. Vague quotes are where heat pump projects go wrong.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
123 customer reviews
TenBestFind
Editorially reviewed
Ranked #7 in St. John's hvac, September 2026
Local Market Pricing
What St. John's homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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Down Home HVAC Ltd. FAQs
Does Down Home HVAC Ltd. do emergency after-hours repairs?
The website does not advertise 24-hour emergency service. Published hours are Monday to Friday, 8:30am to 4:30pm, and the company says it responds to email enquiries within 24 hours. If your primary heat source has failed, phone 709-219-4822 and ask directly about after-hours availability and any call-out charge, because those terms are not published.
What rating does it have on Google?
4.9 stars from 123 reviews on its Google Business Profile, read on September 26, 2026. That is a substantial review count for a company that states around seven years of operation, though ratings and counts change over time, so check the current figure before you decide.
Can they do the electrical work for a heat pump too?
Yes, the company says it is fully licensed as both an HVAC and an electrical contractor. That covers the dedicated circuit, disconnect and any panel work a mini-split install needs, and it also offers EV charger installation and generators. Having one firm do both usually shortens the timeline on a retrofit.
What does Elite Fujitsu Dealer actually mean for me?
The company states this status lets it offer extended warranties and manufacturer-backed installation. Dealer tiers generally unlock longer parts and compressor coverage when the unit is registered by that dealer. Ask for the coverage length in writing, whether labour is included, and whether it transfers if you sell the home.
Are heat pump rebates available in Newfoundland and Labrador?
The company promotes rebates, grants and financing for energy-efficient equipment. Provincial and federal efficiency programs in Newfoundland and Labrador have changed repeatedly, particularly for households switching off oil or electric baseboard heat, so confirm current eligibility and whether the contractor is registered with the program before committing.
Do they work outside St. John's?
The business is based in the Paradise area and presents itself as serving St. John's and the surrounding region, but no service-area boundary is listed on its website. If you are further out on the Avalon or beyond, call to confirm coverage and whether a travel charge applies.
Do they service brands they did not install?
The company says it services most makes and models of heat pumps, mini-splits and HVAC equipment. Parts availability varies by brand and age of unit, so mention the make, model and approximate install year when you book so they can check stock.
Is Down Home HVAC Ltd. licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Down Home HVAC Ltd. serve?
St. John's. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Down Home HVAC Ltd. offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 26, 2026
- Google review data updated
- September 26, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship