Company Facts
Heat Pump Solutions Ltd. at a Glance
The work
- Best for
- heat pump installation and retrofit work in St. John's and across the northeast Avalon
- Primary service
- HVAC
Where
- Headquarters
- St. John's, NL
- Service area
- 5 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Heat Pump Solutions Ltd.
The review volume is what stands out: 1,339 reviews at 4.9 on Google as of September 26, 2026 suggests a high-throughput installer rather than a small crew, and the in-house electrical and sheet metal capability is the kind of detail that saves weeks on an older St. John's retrofit. We would press on the gap between weekday-only published hours and the 24/7 emergency claim, and ask for sizing calculations in writing. For a straight heat pump upgrade on the northeast Avalon, it is an easy shortlist entry.
Best for: heat pump installation and retrofit work in St. John's and across the northeast Avalon
What We Like
- 4.9 rating from 1,339 reviews on its Google Business Profile, read September 26, 2026, an unusually high count locally
- Electrical work including dedicated circuits, panel upgrades and EV chargers handled alongside the HVAC install
- Custom ductwork fabrication and duct redesign in-house, useful in older St. John's homes
- Clear specialisation in ductless mini-splits and central ducted heat pumps rather than general mechanical work
- Service area spans St. John's, Mount Pearl, Paradise, Torbay, CBS and surrounding communities
- Financing options and rebate guidance offered on the website
Things to Consider
- Published hours are weekdays only, 8 AM to 4:30 PM, which sits awkwardly with the 24/7 emergency claim on its site; confirm after-hours terms
- The number published as a licence, 835255480RT0001, looks like a federal business number, so ask separately for electrical licensing and insurance
- Focus is residential heat pumps and HVAC, so oil boiler, furnace and plumbing work is likely outside its scope
- Warranty and financing terms are referenced but not detailed, so get both in writing
Google Reviews for Heat Pump Solutions Ltd.
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 1339 Google reviews
Review data updated September 26, 2026
Rating Distribution
- 5 stars94%
- 4 stars4%
- 3 stars0%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 1339 Google reviews available when this profile's review data was last refreshed on September 26, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Heat Pump Solutions Ltd. Made Our Top 7
It took first place in Best HVAC Companies in St. John's, NL.
Services Offered
Areas Served
Based in St. John's, NL.
- St. John's, NL · HQ
- St. John's, NL
- Mount Pearl, NL
- Paradise, NL
- Portugal Cove-St. Philip's, NL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Heat Pump Solutions Ltd.
Newfoundland homes have spent decades heating with electric baseboards and oil, and the shift to air-source heat pumps has changed what a local HVAC firm needs to be good at. Sizing for a damp Atlantic winter, mounting outdoor units where drifting snow and salt spray will not eat them, and getting a dedicated circuit back to a panel that may already be full are all part of the same job. Heat Pump Solutions Ltd. positions itself squarely in that space, and the breadth on its service list reflects it: heat pumps first, then the electrical and sheet metal work that installations actually require.
On the equipment side, the company lists ductless mini-split installation, central ducted heat pump replacement, central air conditioning installation, HRV installation and service, and whole-home air filtration and purification. Maintenance and repair are treated as separate service lines, including preventive maintenance, coil and blower cleaning, seasonal inspections and tune-ups, and emergency repair. The brands named on its website are Fujitsu, Lennox and Quilt. It also references the Lennox Feel the Love campaign, a manufacturer programme that donates systems to nominated households, and a warranty page, though the specific terms of any warranty are not something we can confirm from the brief.
The secondary trades are worth noticing, because they are often where a heat pump project stalls. Residential electrical work listed includes dedicated circuit wiring for heating equipment, electrical panel and service upgrades, EV charger installation and HVAC electrical repairs. Sheet metal work covers custom ductwork fabrication, redesign of existing duct systems, supply and return fittings, and commercial ductwork fabrication and repair. For an older Rabbittown or Georgestown house where the existing ducting was never designed for a modern air handler, having fabrication in-house rather than subcontracted usually means fewer delays and one company answering for the airflow.
Who it suits: a homeowner on the northeast Avalon planning to replace or supplement baseboard or oil heat, someone whose mini-split has stopped heating properly, or a household adding an EV charger and a heat pump in the same year. Named service areas include St. John's, Mount Pearl, Paradise, Torbay, Portugal Cove St. Philip's, Conception Bay South, Manuels, Long Pond, Topsail, Chamberlains, Foxtrap, Kelligrews and Gullies. Who it suits less: anyone needing oil furnace or boiler service, plumbing, or large commercial mechanical contracting, since the site frames the work as residential comfort systems with commercial ductwork as a sideline.
The review record is the strongest single piece of evidence here. A 4.9 average across 1,339 reviews, read on the Google Business Profile on September 26, 2026, is a volume most HVAC contractors in a city the size of St. John's do not reach, and it points to a company doing a high number of installs rather than a handful a season. Reviews are not a guarantee of how your particular job goes, but at that count the average is hard to dismiss.
A few things to sort out before booking. Published hours are Monday to Friday, 8 AM to 4:30 PM, with weekends closed, while the website advertises 24/7 emergency service, so ask directly what after-hours coverage means in practice and what the call-out charge is outside business hours. Ask for a written heat loss calculation or at least a clear explanation of how the unit was sized for your square footage and insulation, because oversizing is the most common fault in this market. Ask which rebate programmes your install qualifies for and who submits the paperwork, since provincial and federal heat pump incentives change and the answer affects your net cost. If financing is on the table, get the term, rate and total cost in writing rather than a monthly figure alone. And confirm in writing who carries the labour warranty versus the manufacturer warranty, and whether it transfers if you sell.
On credentials, the number published on the website, 835255480RT0001, follows the format of a federal business number rather than a provincial trade licence, so ask separately for the electrical contractor licence and certificate of insurance before electrical work begins. That is standard practice with any contractor and not a mark against this one. Compared with the general mechanical firms in the area that fit heat pumps alongside furnaces and plumbing, heat pump solutions ltd is narrower and deeper, and the in-house electrical and duct fabrication is a genuine practical advantage on a retrofit. Against the very small owner-operator installers, you would expect more structure, online booking and a real service department, and correspondingly less flexibility on price. Anyone weighing quotes for a mini-split retrofit on the Avalon should have heat pump solutions ltd on the comparison list.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- HVAC licence835255480RT0001Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
1339 customer reviews
TenBestFind
Editorially reviewed
Ranked #1 in St. John's hvac, September 2026
Local Market Pricing
What St. John's homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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Heat Pump Solutions Ltd. FAQs
What areas does Heat Pump Solutions Ltd. cover?
St. John's plus much of the northeast Avalon. The service areas named on its website are St. John's, Mount Pearl, Paradise, Torbay, Portugal Cove St. Philip's, Conception Bay South, Manuels, Long Pond, Topsail, Chamberlains, Foxtrap, Kelligrews and Gullies. The office address is 285 Thorburn Rd in St. John's.
Is heat pump solutions ltd open on weekends?
The published hours are Monday to Friday, 8 AM to 4:30 PM, with Saturday and Sunday listed as closed. Its website does advertise 24/7 emergency service, so if you have no heat on a Saturday it is worth calling 709-834-5247 to ask what emergency coverage involves and what the after-hours rate is.
Which heat pump brands do they install?
Fujitsu, Lennox and Quilt are the brands named on its website. Ask which specific models are rated for cold-climate performance at the low outdoor temperatures the Avalon sees, since heating capacity drops as it gets colder and that figure matters more than the nominal rating.
Can they do the electrical work for a heat pump too?
Yes, electrical is listed as part of the service range. That includes dedicated circuit wiring for heating equipment, electrical panel and service upgrades, EV charger installation and HVAC electrical repairs. Before electrical work starts, ask to see the current provincial electrical contractor licence and a certificate of insurance.
Do they help with heat pump rebates and financing?
Both are referenced on the website, with separate pages for financing and energy rebates. Rebate programmes in Newfoundland and Labrador change periodically, so ask which ones your specific install qualifies for, what documentation is needed, and whether the company submits the application or you do.
How reliable are the reviews?
The Google Business Profile showed a 4.9 average from 1,339 reviews when read on September 26, 2026. That volume is high for an HVAC contractor in a city this size, which makes the average more meaningful than a score based on a few dozen reviews. It still reflects past jobs rather than a promise about yours.
What should I ask before agreeing to a quote?
Ask how the unit was sized, and get the reasoning in writing. Oversized systems short-cycle and cost more to run. Also confirm the labour warranty length and what the manufacturer covers separately, whether the warranty transfers if you sell, whether permits and the electrical connection are included in the quoted price, and what the total financed cost is rather than just the monthly payment.
Is Heat Pump Solutions Ltd. licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Heat Pump Solutions Ltd. serve?
St. John's, St. John's, Mount Pearl, Paradise, Portugal Cove-St. Philip's. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Heat Pump Solutions Ltd. offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 26, 2026
- Google review data updated
- September 26, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship