Company Facts
Electric Hero LLC at a Glance
The work
- Best for
- planned rewiring, panel upgrades and EV charger installs in older Boston homes
- Primary service
- Electrical
Where
- Headquarters
- Boston, MA
- Service area
- 11 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Electric Hero LLC
A 5 rating from 107 Google reviews is a genuinely strong record, and the service list reads like it was written by someone who has spent real time in Boston attics and basements. The unfinished placeholder text on part of the website is untidy and worth ignoring rather than reading anything into. Call to confirm scope and licensing, and treat this as a strong candidate for planned work rather than overnight emergencies.
Best for: planned rewiring, panel upgrades and EV charger installs in older Boston homes
What We Like
- 5 rating from 107 Google reviews as of September 28, 2026
- Knob-and-tube rewiring and panel upgrades listed as core work, which suits Boston's older housing
- Saturday morning hours for weekend installs
- Covers low-voltage work too: network wiring, security, fire and home automation
- Charlestown base gives quick access to the North End, Somerville and downtown
- Owner-led shop with a stated 17-plus years of experience behind it
Things to Consider
- No 24-hour emergency line is advertised and Sunday is closed
- Parts of the company website still carry unedited placeholder text
- Pricing is not published, so quotes need to be requested directly
- Licence and insurance details are not listed on the profile and should be confirmed
Google Reviews for Electric Hero LLC
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 107 Google reviews
Review data updated September 30, 2026
Rating Distribution
- 5 stars100%
iAbout this distribution
The distribution reflects the 107 Google reviews available when this profile's review data was last refreshed on September 30, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Electric Hero LLC Made Our Top 5
It took first place in Best Electricians in Boston, MA.
Services Offered
Areas Served
Based in Boston, MA.
- Boston, MA · HQ
- Somerville, MA
- Chelsea, MA
- Dorchester, MA
- Hyde Park, MA
- Brookline, MA
- Quincy, MA
- South Boston, MA
- West Roxbury, MA
- Cambridge, MA
- Malden, MA
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Electric Hero LLC
Boston houses punish electricians. Triple-deckers in Dorchester, brick rowhouses on Beacon Hill, converted mills and postwar Cape-style homes in the outer neighbourhoods all carry different wiring vintages, and plenty of them still have cloth-sheathed cable or live knob-and-tube tucked above a plaster ceiling. Electric Hero LLC pitches itself squarely at that reality, listing knob-and-tube rewiring alongside panel upgrades as core work rather than as an occasional specialty. That combination matters, because the two jobs usually arrive together. An insurer flags the old wiring, the homeowner calls for a quote, and the conversation quickly turns to whether the 100 amp service and its fuse box can carry a modern kitchen, a heat pump and a car charger.
The rest of the published menu covers what most households call an electrician for: switches and outlets, dimmers, exhaust and paddle fans, recessed and landscape lighting, smoke detectors and whole-house surge protection. There is also a low-voltage side, with network wiring, cable television runs, and security, fire and home automation grouped under their own heading. Commercial work has a separate section on the site, which suggests tenant fit-outs and small business service calls are part of the mix rather than an afterthought. Smart switches and app-controlled lighting come up repeatedly in the company's own material, so renovation clients wanting scene lighting or remote control will find that on the table.
The review record is the clearest evidence a reader has to go on. As of September 28, 2026 the Google Business Profile carried a 5 rating from 107 reviews. A perfect average across more than a hundred entries is uncommon in the trades, where a single miscommunication about scheduling tends to drag the score down. It points to consistent scheduling and clean finish work, which is what most residential reviews actually reward. Take it as a strong signal, not as a guarantee about any one job.
Hours suit planned work. The office runs 7:30 AM to 5 PM Monday through Thursday, closes an hour earlier on Friday, and opens 8 AM to 2 PM on Saturday. Sunday is closed and no after-hours emergency line is advertised. If your panel is arcing at eleven at night you will want a round-the-clock outfit instead. If you are booking a service upgrade, a set of recessed lights before a party, or an EV charger install on a Saturday morning, the schedule fits nicely.
Charlestown is a sensible base for city work. From Main Street it is a short run to the North End, Somerville, Everett and the downtown core, though anyone who has parked a van on a narrow street off Bunker Hill knows the practical constraints of working in these neighbourhoods. Expect parking and access to shape the day on dense streets, and expect permit timing to shape anything involving the service entrance. In Massachusetts, panel and service work is permitted through the local wiring inspector, and Eversource has to coordinate the disconnect and reconnect on a service upgrade. A good contractor manages that sequencing for you and tells you up front how long the power will be off.
Before signing anything, ask for the master electrician's licence number and confirm the permit will be pulled in the company's name, not yours. Ask whether the quote is a fixed price or time and materials, and what happens if the walls open up and reveal more old cable than expected. On rewiring, ask how much plaster will be cut and who patches it, because that is where budgets quietly double. On an EV charger, ask about the load calculation and whether a subpanel is needed. And ask for proof of liability insurance and workers' compensation coverage, which is standard practice and easy for a legitimate shop to produce.
Compared with the larger Boston electrical firms that run dispatch centres and flat-rate books, Electric Hero LLC reads as an owner-led operation with a small crew, which typically means you deal with fewer people and get more continuity across a project. The trade-off is capacity. A mid-size contractor may field a truck sooner on a busy week, and a large residential service company will beat almost anyone on 2 AM availability. For scheduled residential upgrades, older-home rewiring and the smart-home and low-voltage work that increasingly rides along with it, the fit here looks good. The website itself is worth a caveat: parts of it still carry unedited placeholder text, so treat it as a rough guide to services and confirm specifics by phone.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
107 customer reviews
TenBestFind
Editorially reviewed
Ranked #1 in Boston electricians, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Electric Hero LLC FAQs
What areas does Electric Hero LLC cover?
The company works out of 529 Main Street in Charlestown, Boston, MA 02129, and presents itself as a Boston electrical contractor. From that base the North End, downtown, Somerville and Everett are all short runs. The profile does not publish a formal service radius, so confirm coverage for your neighbourhood when you call (617) 777-1919.
Do they handle emergency call-outs at night?
No after-hours emergency service is advertised. Published hours are 7:30 AM to 5 PM Monday through Thursday, 7:30 AM to 4 PM Friday, 8 AM to 2 PM Saturday, and closed Sunday. For a live hazard outside those hours, such as burning smells or arcing at the panel, kill the circuit and call a 24-hour provider or the utility.
How is Electric Hero LLC rated?
Its Google Business Profile showed a 5 rating from 107 reviews when read on September 28, 2026. A perfect average across that many reviews is unusual in the electrical trade and generally reflects consistent scheduling and tidy finish work. Ratings can shift, so check the current figure before you book.
Can they replace knob-and-tube wiring?
Yes, knob-and-tube rewiring is listed among their services. It is common work in Boston's older triple-deckers and rowhouses, often triggered by an insurance requirement or a renovation. Ask how much plaster or drywall will need to be opened, who handles the patching, and whether the quote is fixed or subject to change once the walls are open.
Do they install EV chargers?
EV car chargers appear at the top of their published service list. A typical install involves a load calculation on the existing panel, a dedicated 240 volt circuit, and in some cases a service upgrade or subpanel if the current capacity is tight. Ask for that assessment before committing to a charger model.
Do I need a permit for a panel upgrade in Boston?
Yes. Service and panel work in Massachusetts is permitted through the local wiring inspector, and the utility has to coordinate the disconnect and reconnect. Your electrician should pull the permit under their own licence and schedule the inspection. Ask how long the power will be off and whether the meter socket or service entrance cable also needs replacing.
How do I get a quote?
Call (617) 777-1919 or use the contact form at theelectrichero.com. The company advertises free quotes. Have your panel details ready, including amperage and whether it is a breaker box or an older fuse panel, and describe the age of the home, as that strongly affects the scope of any rewiring or upgrade work.
Is Electric Hero LLC licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Electric Hero LLC serve?
Boston, Somerville, Chelsea, Dorchester, Hyde Park, Brookline, Quincy, South Boston, West Roxbury, Cambridge, Malden. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Electric Hero LLC offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 30, 2026
- Google review data updated
- September 30, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship