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Firsthand Lawn and Landscape, LLC

Landscaping Company in Orlando, Florida.

Firsthand Lawn and Landscape, LLC is a landscaping company based in Orlando, FL. Its listed services include lawn care, hardscaping, irrigation and landscape design. Its General liability and workers compensation insurance is reported by the company and not yet verified, so check it with Stated on company website before work starts.

4.8on Google · 176 reviews8 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Firsthand Lawn and Landscape is a family-owned company on North Orange Blossom Trail that has served Central Florida since 2018. Founder Ryan H. built it around one crew handling weekly lawn maintenance, landscape design and installation, sod, irrigation and hardscape, so a homeowner deals with one contract instead of three vendors. The site names Winter Park, Orlando, College Park, Windermere, Bay Hill and Lake Nona among its service areas and offers financing up to 100,000 dollars. Firsthand holds 4.8 from 176 Google reviews, read November 6, 2026. Customers name Ryan, Juan, Ruben, Alistair and Christian. Two recent one-star reviews dispute the owner's handling of a complaint and a bill, and the owner replies to both, so read them before you book.

  • Best for one crew for mowing, design and hardscape
  • 4.8 stars from 176 Google reviews, read November 6, 2026
  • Two recent one-star reviews, from October and November 2026, dispute work and pricing

Company Facts

Firsthand Lawn and Landscape, LLC at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
176on Google
In business
8years

Rating and review count pulled from Google on November 6, 2026. Years counted from 2018.

The work

Best for
One crew for mowing, design and hardscape
Primary service
Landscaping

Where

Headquarters
Orlando, FL
Service area
Orlando
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Available

Credentials

General liability and workers compensation insurance
General liability and workers compensation insurance (reported by the company, not verified)

Editorial Review

Our Take on Firsthand Lawn and Landscape, LLC

Firsthand covers more of a yard than most, from weekly mowing to hardscape, and the reviews are strong. Two recent disputes are public, so read them.

Best forOne crew for mowing, design and hardscape

What We Like

  • 4.8 stars from 176 Google reviews, read November 6, 2026
  • Family-owned and operating since 2018
  • One crew covers mowing, design, sod, irrigation and hardscape
  • Site states general liability and workers compensation on every crew member
  • Financing up to 100,000 dollars on terms the site lists as 2 to 12 years

Things to Consider

  • Two recent one-star reviews, from October and November 2026, dispute work and pricing
  • Site publishes no license number or certifications
  • Broad service list, so ask who handles hardscape and irrigation work

Customer Ratings

Google Reviews for Firsthand Lawn and Landscape, LLC

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 176 Google reviews

Review data updated November 6, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 3 stars1%
  • 1 star4%
iAbout this distribution

The distribution reflects the 176 Google reviews available when this profile's review data was last refreshed on November 6, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Vernon edman5.0

    Very good communication and always do a good job

    October 2026Google
  • N.M Nguyen1.0

    ****UPDATED 10/17/26<br><br>The owner's attitude is atrocious and completely unprofessional as I have to sit here and defend my credibility. I have everything documented including photos with timestamps along with ring camera footage of the work being skipped over. The owner reached out in attempts to get me to remove my review and when I did not, he threw a temper tantrum and responded by calling my claims false. A respectable person would have taken accountability and used it as a lesson learned to build on.<br><br>I will be filing a formal complaint with the Better Business Bureau as customers should be able to leave an honest review without having their credibility attacked! Also, those hedges were cleaned up because I used MY OWN tools to clean them up! I've posted some of my own photos with timestamps!<br><br>*********************************<br><br>We originally signed up for a lawn service package that included hedge trimming. At some point, they stopped trimming the hedges without ever notifying us, yet the pricing stayed the same. If you're going to stop services or change what's included, customers deserve to be informed.<br><br>Communication was the biggest issue. I texted photos asking about hedges that had been missed and never received a response. Even after a freeze killed most of our hedges, the two small hedges that remained in the front were ignored.<br><br>I also brought up multiple times that we were being charged a 3% credit card processing fee even though we pay by ACH, and that issue was never addressed.<br><br>To make matters worse, after I gave the required advanced notice per THEIR POLICY, they immediately canceled my remaining scheduled services instead of honoring the notice period. That left me with a gap in lawn care coverage before my new provider could begin...still we wanted to remain professional, give them a chance to make it right by completing the remaining services on the scheduled date/time, and they chose not to.<br><br>This experience has been extremely frustrating and disappointing. It's a shame because initial service was great and we had high hopes. Unfortunately, it seems many vendors only provide A+ service during the onboarding phase, Firsthand is no different.

    October 2026Google
  • Sharon Briggs5.0

    My landscaping looks absolutely gorgeous! Especially since the before pictures were hideous. Ruben, Alistair and his team were phenomenal. Very professional, accommodating, informative and made suggestions along the process. They were a true joy to work with and will definitely reach out again when needed. Everyone will know Firsthand Lawn and Landscape, LLC is responsible for all the work and hardship put into reforming this beautiful landscape and irrigation for our home. We cannot be any more pleased!! Thank you so much!!!!

    October 2026Google
  • Ilien Perez5.0

    Firsthand Lawn and Landscape did a great job cleaning up my garden beds. This was a task that I could not do for a while and my garden beds got out of hand, full of weeds and bad grass. They came in and cleaned up my beds to prep them for the season, and even mowed my lawn which I wasn’t expecting. I highly recommend this company and I plan on utilizing them for future projects.

    October 2026Google
  • Amy Howard5.0

    So great to work with. Our property looks awesome!

    October 2026Google
  • Russell Ruben1.0

    They are very responsive and say all of the right things prior to signing the contract, but when it comes to delivering on their promises, they do a terrible job. They "mowed" my zoysia at 3.5" when it is supposed to be 2.5" as I have been doing for years. They didn't mow the entire lawn and trimming was hit and miss at best. They don't haul off debris from shrub trimming. Their hedge sheers leaked gas that left a burned trail on my lawn. They promised hand weeding that I paid extra for and was told that they only do hand weeding if the weed spray doesn't work. Well they never sprayed and paid for hand pulling because I didn't want them spraying. Why the extra fee if you have no intention of hand weeding. Edging was not done by an edger as they advertise. It was done by a trimmer. I called to speak about the issues, but they always returned it with a text. When I complained about these things the owner, Ryan, became defensive (all done by text because he wouldn't call me) and told me they had done things they hadn't. I work from home plus I reviewed my security camera footage so I know what they did and didn't do. After the first two services I gave them a strong warning. They changed the crew on the third service but the same results so I fired them. They charged me for a full month of service even though they only did 3 weeks and didn't do all of their services they were contractually obligated to do. After requesting a refund and pointing out the facts of their service again, they went silent. Don't use these people if you are expecting a top quality service with the ability to easily communicate.

    September 2026Google

View more Google reviews

Ranked#2of 5 landscaping companies in Orlando, FLre-checked November 2026

Editorial Ranking

Why Firsthand Lawn and Landscape, LLC Made Our Top 5

It holds position 2 in 5 Best Landscaping Companies in Orlando, FL (2026).

See the Full Orlando RankingPositions cannot be bought

Areas Served

Based in Orlando, FL.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Firsthand Lawn and Landscape, LLC

Firsthand Lawn and Landscape, LLC is a family-owned landscaping company at 3720 N Orange Blossom Trail in Orlando that says it has served Central Florida since 2018. Its website describes a base in Winter Park, and the service area it lists includes Orlando, College Park, Windermere, Bay Hill, Montverde, Heathrow and Lake Nona, plus the rest of Orange County.

Founder Ryan H. says he started the company after seeing homeowners and property managers put up with poor communication and uneven work. The pitch is one crew and one contract for the whole yard. The service list covers lawn maintenance with mowing, edging and trimming, landscape design and installation, sod installation, irrigation, hardscape installation, tree trimming and stump grinding, mulch refreshes, leaf and seasonal cleanups, pressure washing, gutter cleaning and Christmas light installation. It works for homeowners, HOAs and property managers. The site says crews carry general liability and workers compensation coverage, with certificates on request, and that financing is available up to 100,000 dollars.

Firsthand holds 4.8 from 176 Google reviews, read November 6, 2026. Reviewers praise Ryan for quick replies and fair pricing, and name Christian, Ruben, Alistair and Juan on specific jobs, including five large trees planted in a backyard and an overgrown property cleared with attention to detail. One realtor lists the company first among her vendors. Two recent one-star reviews, from October and November 2026, are public. One says work was skipped and the owner responded defensively, and the other calls the pricing high. The owner disputes both in public replies. Read both sides before you decide.

The site gives no license number or certification, only a statement that the company is fully licensed and insured. Firsthand suits homeowners who want maintenance and projects from the same company. It suits less well anyone who wants a design firm to draw a detailed planting plan. Ask for a written scope with the sod variety and mulch depth, request the insurance certificate before work starts, and check the local business tax receipt. Florida does not license general landscaping, while irrigation, drainage structures and hardscape with permits can fall under a DBPR licensed contractor.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • General liability and workers compensation insuranceStated on company websiteReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    176 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in Orlando landscaping, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Financing
Available

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Firsthand Lawn and Landscape, LLCFirsthand Lawn and Landscape, LLC
  • Firsthand Lawn and Landscape, LLCFirsthand Lawn and Landscape, LLC
  • Firsthand Lawn and Landscape, LLCFirsthand Lawn and Landscape, LLC
  • Firsthand Lawn and Landscape, LLCFirsthand Lawn and Landscape, LLC

Compare

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Firsthand Lawn and Landscape, LLC FAQs

  • Is Firsthand Lawn and Landscape licensed and insured?

    The website says Firsthand is fully licensed and insured, with general liability and workers compensation coverage on every crew member and certificates available on request. It lists no license number or certification. Request the certificate before work starts, and use the DBPR lookup for any permitted structural hardscape.

  • What are Firsthand Lawn and Landscape's hours?

    Google lists Firsthand as open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 5:00 PM, closed Sunday. The company does not advertise emergency service. You can reach the office at 407-584-3784 on Google or (407) 337-5191 on its website.

  • Does Firsthand Lawn and Landscape offer financing, and where does it work?

    Yes, the site advertises financing up to 100,000 dollars on terms of 2 to 12 years. It lists Winter Park, Orlando, College Park, Windermere, Bay Hill, Montverde, Heathrow and Lake Nona, and says it works across Orange County. Warranty terms are not stated on the site, so ask for them in writing.

  • Is Firsthand Lawn and Landscape, LLC licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Firsthand Lawn and Landscape, LLC serve?

    Orlando. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Firsthand Lawn and Landscape, LLC offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 6, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
General liability and workers compensation insurance (reported only)
Sponsorship status
No commercial relationship
Firsthand Lawn and Landscape, LLC4.8 on Google · Orlando, FLVisit Website