Company Facts
Floors Etc. at a Glance
The work
- Best for
- Custom hardwood, repairs in older homes and builder work
- Primary service
- Flooring
Where
- Headquarters
- Houston, TX
- Service area
- Houston
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Credentials
- General liability insurance, $2,000,000
- General liability insurance, $2,000,000 (reported by the company, not verified)
Editorial Review
Our Take on Floors Etc.
Floors Etc. is a long-running boutique crew for custom wood and repairs in older homes. It publishes its insurance coverage and a long-tenured team. Weekend hours are not available.
Best forCustom hardwood, repairs in older homes and builder work
What We Like
- Serving Houston since 1992, per the company site
- States $2,000,000 in liability insurance plus workers compensation
- Management team credited with 100+ years of custom flooring experience, with a long-tenured crew
- Wide hardwood menu: on-site finished, engineered, reclaimed and acrylic impregnated wood
- Rated 4.9 from 93 Google reviews, read November 1, 2026
Things to Consider
- The office is closed Saturday and Sunday.
- The focus is custom work, so budget swaps may cost more than at volume installers.
- The site does not publish warranty terms, so ask for them in writing.
Customer Ratings
Google Reviews for Floors Etc.
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars96%
- 4 stars2%
- 1 star2%
iAbout this distribution
The distribution reflects the 93 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Floors Etc. Made Our Top 9
It holds position 4 in 9 Best Flooring Companies in Houston, TX (2026).
Areas Served
Based in Houston, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Floors Etc.
Floors Etc. is a boutique flooring company on Roy Street, just west of downtown Houston, and the company site says it has served the city since 1992. The management team is led by Sandra Burnett, and the site credits the managers with more than 100 years of custom flooring experience and the whole crew with more than 250. It also says many crew members have been with the company for more than two decades, which is rare in a trade with heavy turnover.
The work leans toward wood. The site lists custom-finished solid hardwood finished on the jobsite, prefinished solid and engineered hardwood, reclaimed and antique wood, custom stairs and acrylic impregnated flooring, alongside luxury vinyl, laminate, carpet, custom rugs and stair runners and rubber gym flooring. Services include installation, sanding and refinishing, screen and coat, buff and wax, and repairs. It works with homeowners, builders, designers, remodelers and insurance companies, and its service area runs from Houston and The Woodlands to Sugar Land, Katy, Cypress, Galveston and League City.
One review describes the company caring for original 1950s oak floors since 1994 and repairing them so well after foundation piers were driven through the boards that the holes could not be found. Another thanks the crew for replacing old carpet for a veteran's family with respiratory trouble. Google shows 4.9 from 93 reviews, read November 1, 2026.
It suits owners of older Inner Loop homes with wood worth saving, builders who want one dependable installer, and insurance repairs after leaks. It suits less well anyone who wants evening or weekend contact, since the office is closed Saturday and Sunday, or a low price on a quick budget swap, because the focus is custom work. The site states $2,000,000 in liability insurance and workers compensation, so ask for the certificate. Before booking, ask for a written quote naming the product, finish coats and warranty. Texas has no state flooring licence to check.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Floors Etc. FAQs
Is Floors Etc. licensed and insured in Houston?
Texas has no state licence for flooring contractors, so there is no licence number to look up. The Floors Etc. site states it carries $2,000,000 in general liability insurance plus workers compensation. Ask for a certificate of insurance with your written quote.
What are Floors Etc. hours in Houston?
Google lists Monday to Friday, 8 AM to 5 PM, with Saturday and Sunday closed. The company offers free consultations and does not advertise emergency service, so call during the week.
Where does Floors Etc. work, and what does it install?
The site lists Houston, The Woodlands, Sugar Land, Katy, Cypress, Spring, Galveston, Friendswood and League City. It installs and refinishes hardwood, and also does luxury vinyl, laminate, carpet and stair runners. Warranty terms are not published, so request them in writing.
Is Floors Etc. licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Floors Etc. serve?
Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Floors Etc. offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Floors Etc.?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- November 1, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- General liability insurance, $2,000,000 (reported only)
- Sponsorship status
- No commercial relationship




