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Massey Services Pest Control

Pest control Company in Dallas, Texas.

Massey Services Pest Control is a pest control company based in Dallas, TX. Its listed services include termite treatment, rodent control and mosquito control. Its Environmental stewardship award is reported by the company and not yet verified, so check it with U.S. Environmental Protection Agency before work starts.

4.9on Google · 1191 reviews41 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Massey Services Pest Control is a large family-owned company from Orlando that has been in business since 1985 and now runs a Dallas branch at 7101 John W. Carpenter Freeway, on the Stemmons corridor near Mockingbird Lane. The branch handles household pest control, termite inspections and treatment, mosquito and rodent service, bed bugs, commercial accounts and lawn care. Free termite inspections are part of the pitch, and reviewers mention annual inspections. Google photos show technicians in white shirts and ties. Google gives the Dallas branch 4.9 from 1,191 reviews, read November 11, 2026. Note that the website link on the Google listing goes to the Dallas, Georgia page; the Texas page is at masseyservices.com/dallas-tx.

  • Best for homeowners who want termite inspections and pest service from a large, established firm
  • Family-owned company in business since 1985
  • The website link on Google goes to the Dallas, Georgia page

Company Facts

Massey Services Pest Control at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
1191on Google
In business
41years

Rating and review count pulled from Google on November 11, 2026. Years counted from 1985.

The work

Best for
Homeowners who want termite inspections and pest service from a large, established firm
Primary service
Pest control

Where

Headquarters
Dallas, TX
Service area
Dallas
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Massey publishes a service guarantee and a termite guarantee on its website; ask the Dallas office for the written terms for your plan.

Credentials

Environmental stewardship award
Environmental stewardship award (reported by the company, not verified)

Editorial Review

Our Take on Massey Services Pest Control

An established company with a staffed Dallas branch, strong reviews and a structured termite program. The Google listing links to the wrong state's page, and the licence number is not printed online.

Best forHomeowners who want termite inspections and pest service from a large, established firm

What We Like

  • Family-owned company in business since 1985
  • Free termite inspections and an annual inspection program
  • Published service and termite guarantees
  • Staffed branch on John W. Carpenter Freeway with a separate commercial line
  • 4.9 from 1,191 Google reviews for the Dallas branch

Things to Consider

  • The website link on Google goes to the Dallas, Georgia page
  • No Texas licence number is printed on the Dallas page
  • A recent review criticises how the company handled a complaint about an employee

Customer Ratings

Google Reviews for Massey Services Pest Control

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 1191 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 4 stars2%
  • 3 stars1%
  • 2 stars0%
  • 1 star3%
iAbout this distribution

The distribution reflects the 1191 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Ms. Ann1.0

    ⭐ **1 Star – Extremely Disappointing Customer Service and Lack of Accountability**<br><br>This review is not about Massey's services, but rather the company's lack of customer service, accountability, and concern for public safety.<br><br>An employee of Massey has repeatedly parked his company vehicle in front of my residence, despite not living in my building. What began as a parking concern escalated into a frightening situation involving damage to my vehicle and a physical assault by the driver. A police report was filed regarding these incidents.<br><br>I contacted Massey multiple times to report the situation and was repeatedly assured that my concerns would be escalated and addressed. Unfortunately, those assurances have resulted in no noticeable action. Even after the physical altercation, the employee continues to park his company vehicle directly in front of my residence, leaving both my child and me feeling intimidated and unsafe in our own neighborhood.<br><br>My understanding is that this employee has limited parking available at his own residence, but that should not become another resident's problem, especially when a company vehicle is involved in an ongoing dispute.<br><br>What disappoints me most is the repeated promises that this matter would be handled, only for the situation to continue. I expected a company with Massey's reputation and positive reviews to take allegations involving employee misconduct, harassment, and intimidation seriously.<br><br>**No woman or child should have to feel unsafe in their own neighborhood, especially after repeatedly reaching out to a company for assistance.**<br><br>Massey's lack of meaningful communication, follow-through, and apparent accountability has been extremely disappointing. I sincerely hope the company reconsiders how it handles serious complaints involving employees and company vehicles.<br><br>**Customer service is not just about how you treat paying customers. It is also about how your company responds when its employees' actions negatively affect the community.**

    October 2026Google
  • Laura Dixon5.0

    Femi came out in time and quickly gave a reasonable estimate. Highly recommend.

    September 2026Google
  • Ashley P Smith5.0

    Femi was incredibly helpful & professional. Looking forward to working with him and the Massey team!

    September 2026Google
  • Donnie Roy5.0

    Femi and Marc gave excellent service. They were both very courteous people and did a good job. Femi was very pleasant and thorough in his explanation of the services and prices.

    September 2026Google
  • Heather Hawkins5.0

    I RECOMMEND Massey Services for annual termite inspection. FEMI, our inspector, was very PROFESSIONAL, EFFICIENT, and PERSONABLE. He called 30 minutes ahead of time to let us know he was on his way. After the inspection was complete, he shared that he would check on us between now and the next annual inspection which I didn’t expect and appreciate. Massey also has excellent customer service. Both times I called, the representatives were friendly and helpful.

    September 2026Google
  • Michael Sager5.0

    Femi was great. Went through and explained services in great detail. Very happy to be back with Massey Services.

    September 2026Google

View more Google reviews

Ranked#5of 9 pest control in Dallas, TXre-checked November 2026

Editorial Ranking

Why Massey Services Pest Control Made Our Top 9

It holds position 5 in 9 Best Pest Control Companies in Dallas, TX (2026).

See the Full Dallas RankingPositions cannot be bought

Areas Served

Based in Dallas, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Massey Services Pest Control

Massey Services Pest Control is the Dallas branch of an Orlando company that has been family-owned since 1985 and is led by second-generation president and CEO Tony Massey. The branch works from a single-story commercial building at 7101 John W. Carpenter Freeway, on the Stemmons corridor between Mockingbird Lane and Inwood Road, with a separate commercial service line.

Residential service covers common household pests, termites, mosquitoes, rodents, fleas and ticks, roaches, ants, wasps and bed bugs. Massey offers free termite inspections and an annual termite inspection program, and it publishes both a general service guarantee and a termite guarantee. The same branch sells lawn fertilization, aeration and irrigation work. Google photos show Massey technicians in white shirts and ties.

Massey Services Pest Control does not print a Texas licence number on its Dallas page or list trade memberships there. It is a big operation, with more than 15,000 reviews across its locations according to its website.

The Dallas branch holds 4.9 from 1,191 Google reviews, read November 11, 2026. Reviewers praise Harold, who treated an apartment and trimmed back an overgrown patio tree, Femi for a punctual annual termite inspection, and Maria for consistent service. Many reviews come from apartment residents, since Massey also services multifamily communities. The sharpest recent complaint is not about treatment at all: one reviewer wrote that the company showed little accountability after an incident involving an employee. One practical note: the website on the Google listing points to Massey's Dallas, Georgia page. The Texas branch page is masseyservices.com/dallas-tx.

Massey suits homeowners who want a long-established company with a formal termite inspection program. It suits people less well if they prefer a small owner-run shop. Before booking, ask for the written termite guarantee, ask whether the plan includes annual inspections, and look up the business licence on the Texas Department of Agriculture search.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Environmental stewardship awardU.S. Environmental Protection AgencyReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    1191 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #5 in Dallas pest control, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
Massey publishes a service guarantee and a termite guarantee on its website; ask the Dallas office for the written terms for your plan.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Massey Services Pest ControlMassey Services Pest Control
  • Massey Services Pest ControlMassey Services Pest Control
  • Massey Services Pest ControlMassey Services Pest Control
  • Massey Services Pest ControlMassey Services Pest Control
  • Massey Services Pest ControlMassey Services Pest Control

Compare

Similar Pest Control in Dallas

Massey Services Pest Control FAQs

  • Is Massey Services licensed for pest control in Texas?

    Massey's Dallas page does not show a licence number. Texas requires a structural pest control business licence from the Texas Department of Agriculture, so check the Dallas branch on the TDA licence search or ask for the number when you call.

  • What are Massey Services' Dallas hours?

    Google lists the John W. Carpenter Freeway branch as open 6 am to 7 pm Monday through Friday and 7 am to 1 pm on Saturday, closed Sunday. The commercial line has its own number.

  • Does Massey offer termite inspections in Dallas?

    Yes. Massey offers free termite inspections and an annual inspection program, and it publishes a termite guarantee on its website. Ask for the written terms that apply to your treatment type.

  • Is Massey Services Pest Control licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Massey Services Pest Control serve?

    Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Massey Services Pest Control offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Massey publishes a service guarantee and a termite guarantee on its website; ask the Dallas office for the written terms for your plan.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Environmental stewardship award (reported only), insurance
Sponsorship status
No commercial relationship
Massey Services Pest Control4.9 on Google · Dallas, TXVisit Website