Company Facts
Metro Flow Plumbing - Dallas Emergency Plumbers at a Glance
The work
- Best for
- slab leak and sewer line work in older Dallas homes, plus round-the-clock emergency callouts
- Primary service
- Plumbing
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Metro Flow Plumbing - Dallas Emergency Plumbers
A 4.9 average across 1,407 Google reviews, a published master plumber licence and genuine 24-hour cover put this one ahead of most of the field on verifiable detail. The five-year parts and labour warranty is unusually long for residential plumbing, which makes it the thing to interrogate rather than simply accept, so get the exclusions in writing. Worth a call for slab leaks and sewer lining in particular, where their CIPP capability saves yard and driveway damage.
Best for: slab leak and sewer line work in older Dallas homes, plus round-the-clock emergency callouts
What We Like
- 4.9 rating from 1,407 Google reviews as of September 4, 2026, a large sample
- Genuine 24/7 emergency availability, stated as 365 days a year
- Texas master plumber licence RMP16620 published on its own website
- Trenchless CIPP lining offered, useful for old cast iron sewers under mature trees
- Trading in Dallas since 1989 according to the company
- Advertises free quotes, financing and a five-year parts and labour warranty
Things to Consider
- Residential focus, so commercial and new-construction work is not the offer
- Service area spans Forney to Southlake, so response times will vary by distance
- Warranty, membership and discount terms need checking directly before you book
- A larger company with call handling rather than a single owner-operator you always deal with
Google Reviews for Metro Flow Plumbing - Dallas Emergency Plumbers
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 1411 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars93%
- 4 stars4%
- 3 stars1%
- 2 stars0%
- 1 star2%
iAbout this distribution
The distribution reflects the 1411 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Judith Dumont5.0Michael and Rob were incredible! They were calm, respectful, and went above and beyond. I will forever use this company for all my plumbing needs.September 2026Google
- molly ingle5.0Great service. Chris and Steven always do a great job. They give me advice to keep things running well.September 2026Google
- Jay Hegde5.0Steven and Landon were very friendly and professional throughout the visit. They did an excellent job explaining what they were working on throughout the visit. Our problem was stoppage in a drain pipe in an inconvenient location. They handled it quickly and properly, and I would have no reservations to call again in the futureSeptember 2026Google
- Danny Williams5.0I was extremely pleased with Michael. His demeanor, personality, and professionalism was impeccable. However, I did not use the sevices as I thought the company's prices were extremely high. Michael does not set the price, his company does.September 2026Google
- Sue Riemenschneider5.0Knowledgeable, courteous, friendly, did all the work well, and explained about a problem area and made recommendations to solve it.September 2026Google
- Allen Dornak5.0Michael is a Great plumbing technician! Took care of introducing me to the Diamond Club and took c are of issues we needed taken care of today. Would highly recommend Metro-Flow & St.September 2026Google
Editorial Ranking
Why Metro Flow Plumbing - Dallas Emergency Plumbers Made Our Top 10
It holds position 3 in 10 Best Plumbers in Dallas, TX.
Services Offered
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Metro Flow Plumbing - Dallas Emergency Plumbers
Slab-on-grade construction is the defining fact of plumbing in Dallas, and it shapes much of what this company does. When a supply line under the concrete starts weeping, the symptoms are indirect: a warm patch on the floor, a water bill that jumped for no reason, the sound of running water when every fixture is off. Metro Flow Plumbing lists slab leak detection and repair as a core service, alongside sewer and drain work, water heater installation and replacement, gas line installation and repair, water line and garbage disposal work, water filtration, and repairs to faucets, showers and toilets. That mix is typical of a residential-focused shop rather than a commercial contractor, and the company describes its work as residential throughout.
One offering worth understanding before you call is cured-in-place pipe lining, or CIPP. Instead of digging a trench the length of your yard to replace a failed sewer lateral, a liner is inserted into the existing pipe and cured in place, forming a new pipe inside the old one. In older Dallas neighbourhoods where cast iron drain lines have been in the ground for fifty or sixty years and mature pecans and live oaks sit right over the run, that can be the difference between a day of work and a rebuilt driveway. It is not right for every pipe. Badly collapsed or offset lines still need excavation, and a camera inspection should come first, so ask what the video actually showed and get the recommendation in writing.
The published hours are 24 hours a day, seven days a week, and the company states its emergency service runs 365 days a year. That is the reason many people will find metro flow plumbing dallas emergency plumbers in the first place, usually at an unhelpful hour. The company says trucks are stocked to finish most jobs on the first visit and that non-emergency calls are scheduled same day where possible, with emergency calls prioritised. Response times, as its own FAQ concedes, depend on where the nearest technician happens to be, which is honest and worth remembering across a service area that stretches from Forney to Southlake.
That service area is broad. Beyond Dallas proper, the website lists Garland, Plano, Carrollton, Richardson, Lewisville, University Park, McKinney, Irving, Frisco, Flower Mound, Allen, Grapevine, Southlake, Colleyville, Coppell, Bedford and Forney. Highland Park also gets a mention. Homeowners at the far edges of that footprint might reasonably ask, when booking, whether a truck is genuinely nearby or whether a closer local firm would arrive sooner on a flooding emergency.
Credentials are more visible here than with many outfits. Licence RMP16620 is published on the site, a Responsible Master Plumber number issued by the Texas State Board of Plumbing Examiners, and the company states its plumbers are licensed in Texas and carry liability insurance. It also links to a Better Business Bureau profile. On reviews, the Google Business Profile stood at 4.9 stars from 1,407 reviews when read on September 4, 2026. Volume like that usually means years of steady residential work rather than a handful of glowing write-ups, though it is always worth reading the recent ones rather than the average.
The money side deserves questions. Free quotes and a five-year parts and labour warranty on recommended services are advertised, along with financing through GoodLeap, a Diamond Club membership programme and a fifty dollar discount for mentioning a promotional code. Warranties of that length are a genuine selling point, so pin down exactly which parts and which labour it covers, whether it transfers if you sell the house, and whether it applies to repairs as well as replacements. Also ask how after-hours calls are priced, whether a diagnostic or trip charge applies, and who pulls the City of Dallas permit on gas line and sewer replacement work, because permitted and inspected work protects you later.
Who does this suit? Homeowners who want one licensed company for both an overnight burst pipe and a planned repipe or sewer lining, and who value warranty coverage over the lowest hourly rate. Anyone chasing the cheapest possible drain clearing, or needing commercial or new-construction plumbing, will likely be better served elsewhere. Compared with the many two-truck operations around Dallas, this is a larger, more structured company with membership plans, financing and a call centre, which brings availability at the cost of the single-owner familiarity some people prefer. Among Dallas emergency plumbers, the published licence number and the size of the review sample give a reader more to check than most.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licenceRMP16620Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
1411 customer reviews
TenBestFind
Editorially reviewed
Ranked #3 in Dallas plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Metro Flow Plumbing - Dallas Emergency Plumbers FAQs
Are Metro Flow Plumbing really available 24 hours?
Yes. Published hours on the Google profile show open 24 hours every day of the week, and the company states its emergency plumbing service runs around the clock, 365 days a year. Its own FAQ notes that arrival times vary with how far the nearest technician is from your address, with emergency calls prioritised over routine bookings. If you are on the outer edge of the service area, it is fair to ask when you call how long a truck will realistically take.
What does the five-year warranty cover?
The company advertises a five-year parts and labour warranty on all recommended services, alongside a stated 100 percent satisfaction guarantee. The wording is broad, so get specifics in writing before work starts: which parts are included, whether the labour cover applies to repairs as well as full replacements, and whether the warranty transfers to a new owner if you sell the house. Warranty terms are a legitimate thing to ask about and any established plumber will expect the question.
Is Metro Flow Plumbing licensed in Texas?
The website publishes licence number RMP16620, a Responsible Master Plumber registration from the Texas State Board of Plumbing Examiners, and the company states its plumbers are licensed and carry liability insurance. You can verify a Texas plumbing licence directly with the state board, and it is sensible to do that with any contractor working on gas lines or drainage inside your home.
Do they handle slab leaks under a concrete foundation?
Yes, slab leak detection and repair is one of the services listed. It is a common job in Dallas because so much of the housing stock sits on slab-on-grade foundations, where a failed copper supply line under the concrete shows up as a warm floor, an unexplained water bill or the sound of running water with all fixtures off. Ask how the leak will be located and what the repair approach is, since rerouting a line overhead is sometimes cheaper and less disruptive than breaking the slab.
What areas outside Dallas do they cover?
The website lists a wide North Texas footprint including Plano, Richardson, Garland, Carrollton, Irving, Frisco, McKinney, Allen, Lewisville, Flower Mound, Grapevine, Southlake, Colleyville, Coppell, University Park, Bedford and Forney, with Highland Park also mentioned. That is a lot of ground, so on an urgent flooding call it is worth confirming a truck is genuinely close to you.
What is CIPP and why would I want it?
Cured-in-place pipe lining rebuilds a failing drain line from the inside, avoiding a long open trench. A resin liner is drawn into the existing pipe and cured to form a new pipe within the old one, which matters in established Dallas neighbourhoods where cast iron sewers run beneath driveways, patios and old trees. It does not suit every situation. Severely collapsed or misaligned pipe usually still needs digging, so insist on seeing the camera footage before agreeing to either approach.
Do they charge for a quote?
The company advertises free quotes for plumbing services in Dallas and mentions free estimates in its own FAQ. It also promotes financing through GoodLeap, service discounts, a Diamond Club programme and a fifty dollar discount for mentioning a promotional code. What is not stated publicly is whether after-hours emergency visits carry a diagnostic or callout fee, so confirm that on the phone before a night-time visit.
Is Metro Flow Plumbing - Dallas Emergency Plumbers licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Metro Flow Plumbing - Dallas Emergency Plumbers serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Metro Flow Plumbing - Dallas Emergency Plumbers offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.