Company Facts
Tide Turners Plumbing at a Glance
The work
- Best for
- slab leaks and sewer line work on older northeast Dallas and Garland homes
- Primary service
- Plumbing
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Tide Turners Plumbing
A 4.9 average from 231 reviews is a genuinely good signal, and the service list covers the two things that break most in Dallas houses: slabs and sewer laterals. The Monday and Sunday closures on the published hours sit oddly against the 24/7 emergency messaging, so confirm weekend availability before you count on it. Otherwise this looks like a solid mid-sized independent worth a call for both small repairs and underground work.
Best for: slab leaks and sewer line work on older northeast Dallas and Garland homes
What We Like
- 4.9 average from 231 Google reviews, read on September 4, 2026
- Open 24 hours Tuesday through Saturday per the published profile
- Full residential range, from faucet repairs to repiping and sewer replacement
- Equipped for camera inspection, hydro jetting and slab leak detection
- Financing and maintenance agreements advertised on its own site
Things to Consider
- Published hours show Monday and Sunday closed, despite 24/7 emergency messaging
- Named service areas are Dallas and Garland, so confirm coverage further out
- Appears residential-focused, with no commercial division indicated
- No pricing, licence numbers or warranty terms available in the material reviewed
Google Reviews for Tide Turners Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 231 Google reviews
Review data updated September 4, 2026
Rating Distribution
- 5 stars97%
- 4 stars2%
- 3 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 231 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Tide Turners Plumbing Made Our Top 10
It holds position 10 in 10 Best Plumbers in Dallas, TX.
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Tide Turners Plumbing
Almost everything listed is residential and almost everything is the sort of work a house throws at you without warning. Drain cleaning and clog removal, hydro jetting for lines that keep coming back, sewer line inspection by camera, sewer line repair and replacement, leak detection, slab leak detection, repiping, water heater repair and installation for both tank and tankless units, toilet repair, faucet, sink and fixture work, garbage disposals, gas line repair and installation, and water filtration. That is a full residential menu rather than a narrow speciality, and it means one company can handle both the small annoyance and the five figure sewer job.
What makes Dallas plumbing its own animal is the ground. Expansive clay soil swells in a wet spring and shrinks hard through an August drought, and it drags foundations with it. Slab leaks, cracked cast iron under the slab, and sewer laterals that have separated at the joints are the predictable consequences in any house built before the mid seventies, and much of Lake Highlands, Casa Linda and older Garland fits that description. Add hard water, which shortens water heater life and furs up fixtures, and you get the two categories of work that dominate the local trade. Tide Turners Plumbing names both of those conditions on its own site as the challenges it is set up for, and the service list backs that up: camera inspection, hydro jetting, slab leak detection and repiping are the tools you need for exactly those problems.
The Google Business Profile is the strongest piece of evidence available. A 4.9 average from 231 reviews, read on September 4, 2026, is high, and 231 is enough volume that a handful of unhappy customers would have pulled the number down. It does not tell you about pricing or about how a difficult job was handled, so read a page or two of the recent written reviews rather than stopping at the star count.
The hours deserve a straight reading. The profile lists open 24 hours on Tuesday, Wednesday, Thursday, Friday and Saturday, with Monday and Sunday shown as closed. The company's marketing describes 24/7 emergency care, so there may be an after-hours arrangement the profile does not capture, but if a water heater fails on a Sunday morning it is worth ringing first rather than assuming. For midweek nights, that overnight availability is genuinely useful and not every Dallas plumber offers it.
Good fit: homeowners in northeast Dallas, East Dallas, Lake Highlands, Richardson-adjacent neighbourhoods and Garland who want one outfit for both routine repairs and the bigger underground work. Less good fit: anyone needing commercial or multifamily plumbing at scale, new construction rough-in, or work well outside the named service areas. The site presents residential service as the core, and nothing suggests a commercial division.
Before booking, ask the questions that actually change the bill. Is the diagnostic or trip fee waived if you proceed with the repair. Is pricing flat rate per job or hourly, and does an overnight call carry a different rate than a Wednesday afternoon. For sewer work, ask whether a camera inspection is included and whether you get the footage, because that recording is your evidence if you later argue with an insurer or a home warranty company. For a sewer replacement or a repipe, ask who pulls the City of Dallas permit and who books the inspection, since permitted work in Dallas is the homeowner's protection at resale. Ask about warranty length on both parts and labour, and get it in writing. If a slab leak is diagnosed, ask whether rerouting overhead through the attic is an option compared with tunnelling or breaking the slab, because the cost difference is large.
Compared with the alternatives, the Dallas market splits between big franchised operations with fleets and dispatch centres and smaller independent shops. Tide Turners Plumbing sits closer to the second group with a fuller service list than most independents carry, plus an active presence on Facebook, YouTube, Instagram and TikTok, which is unusual for the trade and gives you a look at how the crew works before anyone comes out. Financing and maintenance agreements are both advertised, which matters if a sewer replacement lands on you unplanned. Get a second quote on anything above a few thousand dollars, as you would with any contractor.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
231 customer reviews
TenBestFind
Editorially reviewed
Ranked #10 in Dallas plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Tide Turners Plumbing FAQs
Is Tide Turners Plumbing open 24 hours?
The published hours show open 24 hours Tuesday through Saturday, with Monday and Sunday listed as closed. The company's own site describes 24/7 emergency service, so there may be an after-hours arrangement the profile does not reflect. If you have a burst pipe on a Sunday, call first rather than assuming someone is dispatching.
What areas does it cover?
Dallas and Garland are the two service areas named on its website, with the wider North Texas Metroplex mentioned more generally. The office is on Sanden Drive in northeast Dallas, near the Forest Lane corridor, which puts Lake Highlands, East Dallas, Richardson and Garland within easy reach. Anywhere beyond that is worth confirming on the phone.
How is it rated?
Its Google Business Profile showed 4.9 stars from 231 reviews when read on September 4, 2026. That is a high average on a reasonable volume of feedback. Star ratings do not tell you much about pricing or how a complicated job was handled, so it is worth reading recent written reviews as well.
Do they handle slab leaks?
Yes, slab leak detection is listed as a named service, alongside general leak detection and repiping. Slab leaks are common in Dallas because the expansive clay soil moves with the seasons and stresses pipe running under the foundation. If one is found, ask whether rerouting the line overhead through the attic is an option, as the cost can differ a great deal from tunnelling or breaking the slab.
Can they replace a sewer line?
Sewer line repair and replacement is listed, as is camera inspection to diagnose the problem first. Older Dallas neighbourhoods with cast iron laterals commonly see root intrusion, joint separation and corrosion. Before agreeing to a replacement, ask for the camera footage, confirm who pulls the City of Dallas permit, and get the warranty on parts and labour in writing.
Do they offer financing?
Financing is advertised on the company's website, along with maintenance agreements. No terms, rates or providers are published in the material reviewed, so ask for the specifics before signing. Financing matters most on the larger jobs like a repipe or a full sewer replacement, which can arrive with no warning.
Do they do commercial plumbing?
The service pages read as residential throughout, and nothing in the available material indicates a commercial division. If you manage a restaurant, retail unit or apartment block, ask directly whether they take that kind of work before booking a site visit.
Is Tide Turners Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Tide Turners Plumbing serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Tide Turners Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 17, 2026
- Google review data updated
- September 4, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.