Company Facts
Mr. Locks at a Glance
The work
- Best for
- Commercial door hardware and walk-in key cutting
- Primary service
- Locksmith
Where
- Headquarters
- New York, NY
- Service area
- New York
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Credentials
- Licensed, bonded and insured (company statement, no number published)
- Licensed, bonded and insured (company statement, no number published) (reported by the company, not verified)
Editorial Review
Our Take on Mr. Locks
Mr. Locks is a long-running Second Avenue shop with a deep bench of commercial hardware work and over a thousand reviews. Its three different phone numbers are the one thing to confirm before you call.
Best forCommercial door hardware and walk-in key cutting
What We Like
- Storefront with a key counter at 400 2nd Ave, in business since 2003 by its own account
- 4.8 stars from 1,003 Google reviews, read 2026-10-29
- Commercial hardware range: keyless locks, mortise locks, door closers and panic bars
- Also supplies and installs safes, gates, doors and window bars
- Covers all five boroughs with 24 hour emergency service
Things to Consider
- Three different phone numbers appear across Google, the website and the shop sign, so confirm you have the right line
- No licence number is published, so ask for the technician's city licence number
- The website names no owner or technicians
Customer Ratings
Google Reviews for Mr. Locks
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars92%
- 4 stars2%
- 3 stars0%
- 2 stars1%
- 1 star5%
iAbout this distribution
The distribution reflects the 1003 Google reviews available when this profile's review data was last refreshed on October 29, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Mr. Locks Made Our Top 9
It holds position 2 in 9 Best Locksmiths in New York, NY (2026).
Areas Served
Based in New York, NY.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Mr. Locks
Mr. Locks is a storefront locksmith at 400 2nd Ave, on the east side of Manhattan near Kips Bay and Gramercy. The website says the company was established in 2003 and serves commercial and residential customers in Manhattan, Brooklyn, Queens, the Bronx and Staten Island. Google shows 4.8 stars from 1,003 reviews, read 2026-10-29, and the shop is listed as open 24 hours.
The work mix leans commercial. The company says it installs and repairs door hardware including electronic keyless locks, deadbolts, high-security locks, mortise locks, door closers and panic bar exit devices, and that it supplies and installs safes, gates, doors, fire escapes and window bars. Its client list on the website includes property firms such as Tishman Speyer. For households there is lockout help, lock changes and key cutting, and the Google photos show a shop floor with a long key counter and wall displays of hardware, plus door hardware jobs including a panic bar and a keypad lock.
The company says it is licensed, bonded and insured and offers 24 hour emergency service including weekends and holidays. Customer reviews shown on its website describe fast service, a spare key cut at the counter, and a locksmith who arrived on time and tested the lock before leaving.
There is one detail worth checking. Google lists (212) 780-0111, the website lists 212-780-0144, and the sign over the shop in the Google photos shows a third number. Use the number on the website or call the shop to confirm you have reached the real business before sending anyone to your door.
Who it suits: building managers and tenants who need commercial hardware installed or repaired, and anyone near Second Avenue who wants a walk-in counter. Who it suits less well: someone who wants a single published phone line and a named technician.
What to ask before booking: the full price including the service call, whether entry will be non-destructive, how the technician will identify themselves, the warranty on parts and labour, and the technician's New York City Department of Consumer and Worker Protection locksmith licence number.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Mr. Locks FAQs
Is Mr. Locks a licensed locksmith in NYC?
Mr. Locks says it is licensed, bonded and insured, but it publishes no licence number. New York City locksmiths must be licensed by the Department of Consumer and Worker Protection, so ask for the number and check it with the city before the work begins.
Is Mr. Locks open 24 hours for lockouts?
Yes. Google lists Mr. Locks as open 24 hours every day, and the website says emergency service is available on weekends and holidays. The shop is at 400 2nd Ave. Because three different phone numbers appear online, confirm the number with the shop first.
Which boroughs does Mr. Locks serve?
The website says Mr. Locks serves Manhattan, Brooklyn, Queens, the Bronx and Staten Island. The shop is at 400 2nd Ave, and the company lists commercial and residential door hardware, safes, gates and window bars among its services.
Is Mr. Locks licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Mr. Locks serve?
New York. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Mr. Locks offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Mr. Locks?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- October 29, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Licensed, bonded and insured (company statement, no number published) (reported only)
- Sponsorship status
- No commercial relationship





