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Olympic Restoration Systems

Waterproofing Company in Dallas, Texas.

Olympic Restoration Systems is a waterproofing contractor based in Dallas, TX. Its Licensed Mold Remediation Company is reported by the company and not yet verified, so check it with Texas Department of Licensing and Regulation before work starts.

4.7on Google · 59 reviews21 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Olympic Restoration Systems puts crawl space encapsulation at the front of its work, with basement waterproofing, radon mitigation, mold removal and disaster restoration alongside it. Darrin and Suzie Saffell started the company in 2005, and its office and yard are at 2408 Minnis Drive in Haltom City, on the Fort Worth side of the metro. The company's own site lists Dallas, Richardson, Plano, Garland, Irving, Mesquite, Carrollton, Addison and Rockwall as service areas. Crawl space jobs use the CleanSpace encapsulation system from the Basement Systems dealer network, with a vapor barrier, a dehumidifier and sump drainage where the space needs it, and basement jobs carry a transferable lifetime warranty. Olympic Restoration Systems holds 4.7 stars from 59 Google reviews, read October 21, 2026. Several reviews praise the crews by name, while a few describe slow scheduling and follow up, so ask for a firm timeline in writing.

  • Best for dallas pier and beam owners with a damp, humid crawl space
  • Family owned since 2005 by Darrin and Suzie Saffell, with 17 named team members listed on its site
  • Office is in Haltom City, on the Fort Worth side, so Dallas crews travel in from Tarrant County

Company Facts

Olympic Restoration Systems at a Glance

By the numbers

Google rating
4.7out of 5
Customer reviews
59on Google
In business
21years

Rating and review count pulled from Google on October 28, 2026. Years counted from 2005.

The work

Best for
Dallas pier and beam owners with a damp, humid crawl space
Primary service
Waterproofing

Where

Headquarters
Dallas, TX
Service area
Dallas
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Available
Workmanship warranty
Basement waterproofing system carries a lifetime warranty that transfers when you sell the home; crawl space repair solutions include a written warranty

Credentials

Licensed Mold Remediation Company
Licensed Mold Remediation Company (reported by the company, not verified)

Editorial Review

Our Take on Olympic Restoration Systems

Olympic Restoration Systems brings real crawl space depth, named crews and a 2005 track record to Dallas jobs from its Haltom City base. The reviews show strong crew work but also complaints about long schedules and warranty follow up, so get dates and warranty terms in writing.

Best forDallas pier and beam owners with a damp, humid crawl space

What We Like

  • Family owned since 2005 by Darrin and Suzie Saffell, with 17 named team members listed on its site
  • Installs the CleanSpace crawl space encapsulation system with vapor barrier, dehumidifier and SmartVent flood vents
  • Basement waterproofing carries a transferable lifetime warranty through the Basement Systems network
  • Holds NRPP radon certification (ID 110272 RT), a Texas mold remediation licence and EPA lead renovation certification
  • Offers 3 and 6 month same as cash financing plus a traditional loan, with free estimates

Things to Consider

  • Office is in Haltom City, on the Fort Worth side, so Dallas crews travel in from Tarrant County
  • Some reviews report long job timelines and slow follow up, including a 43 day job promised in 5 to 6 days
  • Restoration, mold and radon work are large parts of the business, not only waterproofing

Customer Ratings

Google Reviews for Olympic Restoration Systems

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.7

Based on 59 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars92%
  • 3 stars2%
  • 2 stars3%
  • 1 star3%
iAbout this distribution

The distribution reflects the 59 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Haley Stutts5.0

    ORS installed the vapor seal, sump pump, and dehumidifier in our crawl space a few years ago and are now doing our annual maintenance. They are timely, communicative, very professional, reasonable, and I’d highly recommend them to anyone with similar needs!

    May 2026Google
  • Russ B3.0

    Two gentlemen came out to place Radon detectors in our home on 2/25. Nice guys, but little knowledge of radon systems; they were "just there to place the detectors". We showed them results of testing that we'd already completed, and said we were ready to proceed with installation of a Radon Mitigation system. We also gave them a one-page typed summary with questions and were told that we would be contacted for a next-level meeting to answer technical questions. That was eight days ago. No contact since then. I don't know if they just have more business than they can handle, but clearly, they weren't interested in ours. UPDATE 3/17: Today, I received two separate communications from Olympic, apologizing and expressing concern over what happened. I was told that internal changes would be made to eliminate dropped hand-offs going forward. Although we did wind up working with another contractor, it's fair to say that "stuff happens". I think it's important to judge folks by how they respond not just when things go well, but when the reverse is true. Kudos.

    March 2026Google
  • Darrell Mayberry1.0

    I’ve been dealing with this business for almost 5 years and it’s been a nightmare. They have deceptive business practices, improperly installed sump pumps, then later stopped taking my calls for correcting their error even though there’s a lifetime warranty. They installed sump pumps to catch water but they installed them a few inches above ground which means the water can’t get to it. Save yourself a headache, stress, and financial loss. Go with the next business. Leave a reply and I’ll provide all documentation and more details.

    March 2026Google
  • Amanda and Kyle Reed5.0

    The crew of Chris, Justin, Richard installed a crawl space liner and dehumidifier under my home today. From beginning to end Ross and the rest of the team at Olympic have been great to work with. Thanks guys.

    March 2026Google

View more Google reviews

Ranked#4of 7 waterproofing companies in Dallas, TXre-checked October 2026

Editorial Ranking

Why Olympic Restoration Systems Made Our Top 7

It holds position 4 in 7 Best Waterproofing Companies in Dallas, TX (2026).

See the Full Dallas RankingPositions cannot be bought

Areas Served

Based in Dallas, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Olympic Restoration Systems

Olympic Restoration Systems is a Haltom City company that built its Dallas Fort Worth business on crawl space encapsulation, then added basement waterproofing, radon mitigation, mold removal and disaster restoration. Darrin and Suzie Saffell started it in 2005. Darrin has an engineering degree and worked at IBM and BNSF before the company, and Suzie handles the accounts and keeps the licences current. The office and yard are at 2408 Minnis Drive, so a Dallas customer is booking a crew that drives in from Tarrant County rather than from a Dallas shop.

The company's own site names Dallas, Richardson, Plano, Garland, Irving, Mesquite, Carrollton, Addison, Rockwall and dozens of nearby towns as service areas, and its testimonials come from University Park, Richardson and Las Colinas. Crawl space work follows the CleanSpace system from the Basement Systems network: a sealed vapor barrier, a dehumidifier, sump drainage when needed, insulation, and SmartVent engineered flood vents, which Olympic is certified to install. That mix suits the pier and beam houses that make up much of older Dallas, where humid air under the floor cups hardwood. On the wet basement side, the company installs the Basement Systems drainage and sump system with crack repair and a transferable lifetime warranty.

Credentials stated on the site include an A+ rating with the Fort Worth Better Business Bureau, a Certified Radon Professional listing (NRPP ID 110272 RT), a mold remediation licence from the Texas Department of Licensing and Regulation, EPA lead renovation certification, and Foundation Supportworks dealer status. Financing includes 3 and 6 month same as cash terms and a traditional loan.

Olympic Restoration Systems has 4.7 from 59 Google reviews, read October 21, 2026. A homeowner named Chance praised team lead Kyle, along with Mikey and Justin, after a crawl space encapsulation. The record is not spotless. A 2023 reviewer said a job promised in 5 to 6 days took 43, a March 2026 one star review alleged sump pump placement problems and unreturned warranty calls, and a three star review described a dropped radon follow up that the company later apologized for.

This company suits Dallas homeowners who want a crawl space or wet basement handled by an established, owner run firm, and who value financing options. It suits less well anyone who needs a company based inside Dallas or a plain waterproofing specialist, since restoration and radon are large parts of the business. Texas has no state licence specific to waterproofing, so check insurance, the Better Business Bureau record and the City of Dallas permit rules for structural work. For plumbing work such as sump pump plumbing, use the Texas State Board of Plumbing Examiners lookup, and ask for the start and finish dates in writing before you sign.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Certified Radon ProfessionalNational Radon Proficiency Program · NRPP ID 110272 RTReported
  • Licensed Mold Remediation CompanyTexas Department of Licensing and RegulationReported
  • EPA Certified Lead Renovator firmU.S. Environmental Protection AgencyReported
  • A+ rating, Better Business BureauBetter Business Bureau serving Fort WorthReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.7/ 5

    59 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Dallas waterproofing, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Financing
Available
Emergency callout
Available 24/7
Workmanship warranty
Basement waterproofing system carries a lifetime warranty that transfers when you sell the home; crawl space repair solutions include a written warranty

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Olympic Restoration SystemsOlympic Restoration Systems
  • Olympic Restoration SystemsOlympic Restoration Systems
  • Olympic Restoration SystemsOlympic Restoration Systems
  • Olympic Restoration SystemsOlympic Restoration Systems
  • Olympic Restoration SystemsOlympic Restoration Systems

Compare

Similar Waterproofing companies in Dallas

Olympic Restoration Systems FAQs

  • Is Olympic Restoration Systems licensed to waterproof in Dallas?

    Texas has no state licence specific to waterproofing, so there is nothing to look up for the waterproofing itself. The company's site states a mold remediation licence from the Texas Department of Licensing and Regulation, Certified Radon Professional status (NRPP ID 110272 RT) and EPA lead renovation certification. Ask for proof of insurance, check the Better Business Bureau record, confirm the City of Dallas permit rules for structural work, and use the Texas State Board of Plumbing Examiners lookup for plumbing work.

  • Does Olympic Restoration Systems offer emergency service and what are its hours?

    The company lists emergency water cleanup among its disaster restoration services, but its site and Google profile do not state 24 hour crawl space or waterproofing call outs. Google lists office hours as Monday to Friday 8 AM to 6 PM, Saturday 9 AM to noon, and closed Sunday. Call 214-572-1942 and ask what response time applies to your situation before you rely on after hours help.

  • Does Olympic Restoration Systems offer a warranty and financing, and does it serve Dallas?

    Yes to all three. Its basement waterproofing system carries a lifetime warranty that transfers to a new owner, and crawl space repair includes a written warranty, so ask to see the terms for your job. Financing includes 3 and 6 month same as cash options and a traditional loan. The company's site names Dallas, Richardson, Plano, Garland, Irving, Mesquite and Carrollton as service areas, though its office is in Haltom City.

  • Is Olympic Restoration Systems licensed and insured?

    We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Olympic Restoration Systems serve?

    Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Olympic Restoration Systems offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Basement waterproofing system carries a lifetime warranty that transfers when you sell the home; crawl space repair solutions include a written warranty. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
November 11, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Licensed Mold Remediation Company (reported only), insurance
Sponsorship status
No commercial relationship
Olympic Restoration Systems4.7 on Google · Dallas, TXVisit Website