Company Facts
Phoenix Plumbing at a Glance
The work
- Best for
- residential leak repair, hot water tanks and sump pump work in Winnipeg homes
- Primary service
- Plumbing
Where
- Headquarters
- Winnipeg, MB
- Service area
- Winnipeg
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Phoenix Plumbing
A perfect 5 from 114 reviews is rare enough in plumbing to be worth pausing over, and the fact that reviewers name the owner suggests the work has stayed personal rather than being handed to a rotating crew. The service list is honest about its limits, leaning residential and indoor rather than claiming everything. We would confirm after-hours rates and who handles buried main lines before booking, but for fixture work, hot water tanks and sump pumps this is a sound first call.
Best for: residential leak repair, hot water tanks and sump pump work in Winnipeg homes
What We Like
- 5 out of 5 from 114 Google reviews, read on September 27, 2026
- Trading in Winnipeg since 2002 under its founder, per its own website
- Names sump pumps and basement plumbing specifically, both relevant to Winnipeg spring melt
- Takes mobile home plumbing, which many companies decline
- Free estimates and a written breakdown before work starts, as advertised by the company
Things to Consider
- The satisfaction guarantee, same-day service and pricing claims are the company's own and are not independently verified
- Small owner-led operation, so availability during a busy cold snap may be tighter than at a multi-truck firm
- No sewer camera inspection, trenchless main replacement or boiler work listed on the published service pages
Google Reviews for Phoenix Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 114 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars100%
iAbout this distribution
The distribution reflects the 114 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Phoenix Plumbing Made Our Top 10
It holds position 5 in 10 Best Plumbers in Winnipeg, MB.
Services Offered
Areas Served
Based in Winnipeg, MB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Phoenix Plumbing
Homeowners in Winnipeg tend to call a plumber for one of two reasons. Something has failed suddenly, usually a hot water tank, a sump pump or a supply line behind a wall, or something is being rebuilt and needs a licensed set of hands. Phoenix Plumbing presents itself as covering both. The service list runs through leak detection and leak repair, faucets and sinks, showers, bathtubs and toilets, garbage disposals and dishwashers, sump pumps and hot water tanks, and plumbing for renovations and new construction. Emergency calls are invited directly, with a note on the company's site asking callers to describe how urgent the situation is so the response can be prioritised.
The Winnipeg context matters here. Clay soil across much of the city moves with moisture, which is hard on buried drain lines and on foundations, and the freeze depth means anything running through an unheated crawl space or along an exterior wall is at risk from December through March. Sump pumps do real work in this city, particularly in River Heights, St Vital and other areas with high spring water tables, and a pump that fails during melt can flood a finished basement in an afternoon. That the company names sump pumps and basement plumbing as areas of experience is a point in its favour for anyone with a below-grade suite, a laundry room or a rec room worth protecting.
Older Winnipeg housing brings its own list. Galvanised supply lines in homes built before the war, lead bends under old cast iron, and undersized stacks that gurgle when a new bathroom gets added. Anyone planning a basement bathroom or a kitchen relocation should expect a conversation about venting, about whether a sewage ejector pit is needed, and about the City of Winnipeg plumbing permit for work that alters drainage or adds fixtures. Ask who pulls the permit and who meets the inspector. A company that has been at it since 2002 will know the process, but confirming it in writing costs nothing.
The reputation signal is strong. Read on September 27, 2026, the Google Business Profile carried a 5 out of 5 rating from 114 reviews. That volume, accumulated over a long period rather than in a burst, generally points to steady repeat and referral work rather than heavy advertising. Several published reviews name Ron directly, which suggests the founder is still on tools or at least on most jobs. For a reader, that cuts both ways. Owner-attended work usually means consistency and someone who remembers your house, and it also means capacity is finite. A small operation cannot always match a large dispatch company for overnight coverage or for having three trucks free on the same snowy morning.
On pricing, the company advertises free estimates and a detailed written breakdown before work starts, along with a claim of no hidden additions later. Those are its own statements and not verified figures, so treat them as the starting point for a conversation rather than a guarantee. Sensible questions: is the quote fixed or an hourly estimate, what the after-hours rate is compared with weekday daytime, whether hot water tank replacement includes disposal of the old unit and any required expansion tank or venting upgrade, and what warranty applies to labour as distinct from the manufacturer's coverage on the tank or pump.
Who it suits. Homeowners and landlords wanting residential repair, fixture replacement and renovation plumbing from a long-established local outfit, and people who would rather deal with one recognisable tradesperson than a call centre. Mobile home owners are explicitly mentioned, which is genuinely useful given how many plumbers avoid that work. Who it may not suit. Anyone needing large commercial mechanical work, boiler and hydronic heating specialists, or sewer camera inspection and trenchless main replacement, none of which appear on the published service list. If your problem is the buried line between the house and the city main, ask first whether it is handled or referred out.
Compared with the Winnipeg alternatives, the larger franchised companies offer round-the-clock dispatch and flat-rate books, while the independents compete on price and continuity. Phoenix Plumbing sits in the second camp, with a longer trading history than most and an unusually clean review record. Call, describe the job plainly, and get the estimate in writing before anyone starts cutting drywall.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
114 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in Winnipeg plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Phoenix Plumbing FAQs
Does Phoenix Plumbing offer same-day service in Winnipeg?
The company advertises same-day service and invites emergency calls directly. Its site asks callers to describe how urgent the problem is so the response can be prioritised, which is a practical request. Availability will depend on the day, so phone 204-999-2941 rather than relying on the contact form if water is actively running.
How is Phoenix Plumbing rated?
The Google Business Profile showed 5 out of 5 from 114 reviews when read on September 27, 2026. That is a full score across a substantial number of reviews, built up over years rather than all at once, which usually indicates repeat and word-of-mouth work.
How long has the company been in business?
Since 2002, according to its own website. It was founded in Winnipeg by Ron Brunette and started as part-time evening work before becoming a full-time business. Several published reviews mention Ron by name, suggesting the founder is still involved in day-to-day jobs.
Is there a charge for a quote?
The company advertises free estimates and says it provides a step-by-step breakdown of what a project needs before work begins. It also states there are no hidden fees or later additions. Those are the company's own claims, so confirm whether the figure you are given is fixed or an hourly estimate, and ask about after-hours rates separately.
Do they replace sump pumps and hot water tanks?
Yes, both appear on the published service list. In Winnipeg a working sump pump matters through spring melt, and hot water tanks in this climate often sit in cold basements where venting and drain routing need checking at replacement time. Ask whether removal of the old unit and any required venting changes are included in the quoted price.
What does phoenix plumbing not cover?
The published service pages focus on indoor residential work, so sewer camera inspection, trenchless main line replacement and boiler or hydronic heating are not listed. If your issue is the buried line between the house and the city main, ask when you call whether that work is handled directly or referred to another contractor.
Do I need a permit for a new bathroom?
Work that adds fixtures or alters drainage in Winnipeg generally requires a City plumbing permit and inspection. That applies to basement bathrooms, kitchen relocations and most renovation plumbing. Agree in advance who pulls the permit and who attends the inspection, and keep the paperwork for any future sale of the home.
Is Phoenix Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Phoenix Plumbing serve?
Winnipeg. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Phoenix Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.