Company Facts
Skyline Plumbing at a Glance
The work
- Best for
- frozen pipe and water heater emergencies in Whitehorse homes
- Primary service
- Plumbing
Where
- Headquarters
- Whitehorse, YT
- Service area
- Whitehorse
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Skyline Plumbing
A clean 5 out of 5 across 61 reviews is rare enough to take seriously, and the reviews themselves are specific in the way genuine ones tend to be, naming temperatures, timelines and what the fix cost. The two wobbles are both on the company's own site: the emergency hours are described two different ways, and the years-in-business figures do not line up. Neither is a red flag, but both are worth a direct question on the first call.
Best for: frozen pipe and water heater emergencies in Whitehorse homes
What We Like
- 5 out of 5 from 61 Google reviews, read September 27, 2026
- Reviews repeatedly describe fast response to frozen pipes and failed water heaters, including in extreme cold
- Owner-operator contact, so the person quoting is the person doing the work
- Covers residential, commercial, renovation rough-ins and new construction
- Local base on Reliance Street in Whitehorse, with a quote form and direct email
Things to Consider
- Emergency availability is described as both 24/7 and 9 to 5 on the company's own site, so confirm hours when you call
- Years in business are stated as over five in one place and fifteen years of experience in another
- A small operation, so a large multi-unit job on a fixed schedule may be better suited to a larger mechanical contractor
- No pricing published, so agree the rate and scope before the visit
Google Reviews for Skyline Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 61 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars100%
iAbout this distribution
The distribution reflects the 61 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Skyline Plumbing Made Our Top 3
It holds position 2 in Best Plumbers in Whitehorse, YT.
Areas Served
Based in Whitehorse, YT.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Skyline Plumbing
Plumbing in Whitehorse is a different trade than plumbing in Vancouver, and the review record for skyline plumbing reads like a catalogue of the difference. Frozen drains. Pipes that seized because a supply line was run through an exterior wall by a previous owner or a rushed builder. Water heaters that quit in the middle of a January night. The company covers the ordinary range as well, leaks, clogs, fixture swaps, maintenance, but the cold-weather calls are what the town actually generates, and they are the ones where getting someone to the door quickly matters most.
The work splits four ways on the company's own account. Residential service runs from small repairs up to full system upgrades. Commercial covers businesses, restaurants, schools and similar facilities, which in Whitehorse means grease interlocks, backflow devices, high-use fixtures and the kind of maintenance schedule a busy kitchen needs. Renovation support covers bathroom and kitchen rough-ins and full house remodels, coordinated around a builder's or designer's timeline. New construction rounds it out, with the company describing code-compliant installation as a priority, which is the right emphasis given how Yukon inspections and the plumbing code treat things like venting, freeze protection and hot water temperature limits.
Who it suits: homeowners in Riverdale, Porter Creek, Copper Ridge, Hillcrest and the country residential areas outside town who want one tradesperson who knows their building, plus small commercial clients who need a reliable callback rather than a national service contract. Who it suits less well: anyone needing a large crew on a tight multi-unit schedule, or anyone whose emergency lands at two in the morning. The company's own site advertises 24/7 emergency service in one place and a 9 to 5 emergency line in another, and the 9 to 5 wording appears more often. Reviewers do describe late-night and same-hour responses, so the practical answer is probably that Dylan picks up when he can. Ask on the first call rather than assuming.
There is a second inconsistency worth knowing about. The site says the business has served clients for over five years, and elsewhere says fifteen years of hands-on experience. Those are reconcilable, a tradesperson with fifteen years in the trade who started this company five years ago, but the profile does not spell it out. If years of experience matters to you, it is a fair thing to raise.
What to ask before hiring, in this market specifically. Whether the quote covers travel time, because a call out the Alaska Highway or up Hot Springs Road is not the same as a call to downtown. Whether heat trace, insulation or line re-routing is being recommended alongside a thaw, since thawing a frozen line without fixing why it froze buys you one winter. Whether permits and inspection are included on renovation and new construction work, and who pulls them. For water heater replacement, ask about disposal of the old tank, expansion tank requirements and whether the venting on the new unit matches what is already in the wall. For drain work, ask whether a camera is used on repeat blockages, because in older Whitehorse housing a recurring clog is often root intrusion or a bellied line rather than grease.
Compared with the alternatives in town, skyline plumbing sits in the owner-operator bracket. Whitehorse has a handful of larger mechanical contractors that carry service divisions, boiler and hydronics specialists, and several one-truck plumbers. The larger firms give you broader after-hours coverage and more bodies for a big job. The smaller ones give you continuity and usually a faster answer on the phone. The 5 out of 5 rating across 61 Google reviews, read on September 27, 2026, is the strongest evidence available that this particular small operation delivers consistently, and the reviews are notable for how many mention price restraint and clear explanation rather than just speed.
Pricing is not published, which is normal for the trade. Get the scope and the hourly or flat rate confirmed before the visit, and for anything beyond a service call, ask for the quote in writing. The contact route is the phone number or the quote form on the website, and email goes directly to Dylan.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
61 customer reviews
TenBestFind
Editorially reviewed
Ranked #2 in Whitehorse plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
Similar Plumbers in Whitehorse
Northern Plumbing
5.0(66 Google reviews)scheduled repairs, frozen line thawing and bathroom renovations in Whitehorse · WhitehorseRanked #1View profile →Home Hardware Building Centre
4.6(381 Google reviews)homeowners and trades sourcing plumbing parts and building supplies in Whitehorse · WhitehorseRanked #3View profile →
Skyline Plumbing FAQs
Does Skyline Plumbing handle after-hours emergencies in Whitehorse?
Confirm it on the call, because the company describes emergency availability two ways. Its website advertises 24/7 emergency service in one section and a 9 to 5 emergency line in another, with the 9 to 5 wording appearing more often. Several Google reviewers do describe overnight and within-the-hour responses, including a water heater failure during the night, so out-of-hours calls clearly get answered at least some of the time. The phone number is 867-335-9665.
What is Skyline Plumbing's Google rating?
5 out of 5 from 61 reviews on its Google Business Profile, read on September 27, 2026. That is an unblemished record across a reasonable sample for a Whitehorse trade business. The reviews name Dylan directly and tend to focus on response speed, clear explanation of the plan and cost restraint.
Can they deal with frozen pipes?
Yes, and it comes up more than anything else in the reviews. Customers describe frozen drains thawed at around minus 42, advice given over the phone on how to thaw pipes safely, and follow-up work to re-route a kitchen supply line that had been running through an exterior wall. That second part matters: thawing a line without addressing why it froze usually means repeating the exercise next winter, so ask whether insulation, heat trace or re-routing should be part of the fix.
Do they do commercial work as well as houses?
Yes. The company lists commercial plumbing for businesses, restaurants, schools and other facilities alongside its residential service, and says the work follows industry standards and safety requirements. It is still a small operation, so for a large phased project it is worth asking about crew size and scheduling before you commit.
Will they take a small job?
Reviews suggest yes. One customer specifically noted prompt, professional service on what they described as a small job. Small-job willingness is one of the practical advantages of an owner-operator over a larger service division, though a minimum call-out charge is standard in the trade and worth confirming.
Do they help with bathroom and kitchen renovations?
Yes, renovation plumbing is one of the four service areas the company lists. That covers bathroom and kitchen work through to full home renovations, planned around the build schedule. If you are renovating, ask who is responsible for permits and the inspection booking, and get the rough-in locations confirmed in writing before the walls close up.
Where is Skyline Plumbing based?
The contact details on its website list 8 Reliance St, Whitehorse, YT. Email goes to Dylan directly, and the site carries a free quote request form as well as the phone number.
Is Skyline Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Skyline Plumbing serve?
Whitehorse. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Skyline Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Skyline Plumbing?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.