Summerhill Pools • Outdoor Living

Customer Ratings

Google Reviews for Summerhill Pools • Outdoor Living

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”SJShannon Jones5.0

  I don’t think I’ve ever come on the Internet to leave a positive review for a company, but I couldn’t pass up the opportunity to sing my praises for Summerhill pools. We found Summerhill when we saw a backyard that we really loved and wanted them to design the backyard for our new house, and it was one of the best decisions we made. The whole team was so professional, kind, organized, responsive, impressive, and above that our backyard turned out incredible and exactly the way we expected. Of course, as in any project, there were a few hiccups along the way with different moving parts, and Summerhill handled it all with professionalism and always made sure to keep us in the loop and things moving forward as efficiently as possible. They are by far the best contractor we have ever worked with and could not recommend them enough!

  November 2026Google
• ”JCJacqueline Chen5.0

  The team at Summerhill is fantastic! Their team has been caring for our pool for years and are always responsive when we need anything. Highly recommended!

  October 2026Google
• ”LHLisa Hall5.0

  Summerhill Pools renovated our pool and has been providing weekly maintenance for us since the renovation. Their customer service and maintenance team is always quick to respond and very helpful whenever we need something or have questions. I highly recommend working with them!

  October 2026Google
• ”GBGarry Brown5.0

  Summerhill has done major repair and equipment replacement several times. Their construction and remodeling reps are top- notch. Visits are on- time. Estimates are thorough and accurate. Once the work is authorized the job moves along promptly and communication with the job superintendent is easy and done on a promise made promise kept basis. The finished product is beautiful and low stress to own and swim in.<br>We have continued with Summerhill for weekly maintenance service after years of doing it myself. The truth is the pool has never looked better. The service tech arrives after a text notification and takes care of what is needed: skimming, vacuuming, water chemistry, filter service. I strongly recommend Summerhill for weekly maintenance and remodeling .

  October 2026Google
• ”POPedro Ortiz1.0

  1-Star Review<br><br>We chose Summerhill Pools for a complete pool replaster project, expecting professional project management, reliable communication, and proper follow-through. Unfortunately, our experience since the project began in early March 2026 has been extremely disappointing.<br><br>The plaster was completed on March 18, 2026, and Summerhill collected water samples on March 19 during the critical startup period. From that point forward, however, the project was plagued by ongoing communication issues, missed commitments, and a lack of accountability.<br><br>One of our biggest concerns was the repeated failure to perform scheduled startup and maintenance visits. We documented four missed pool service visits during the period when a newly plastered pool requires the most attention. Proper brushing, chemistry monitoring, and follow-up are critical to protecting a new surface, yet we frequently found ourselves wondering whether scheduled service would actually occur.<br><br>Another frustration was the amount of homeowner involvement required just to keep the project on track. Instead of receiving proactive updates and clear communication, we often had to initiate contact, seek status updates, monitor chemistry information, document concerns ourselves, and follow up repeatedly on unresolved issues. It often felt as though we were managing the project rather than the contractor.<br><br>We also raised concerns during follow-up inspections, including observations near the pool steps, and expected a higher level of quality assurance and oversight throughout the process.<br><br>The most significant unresolved issue remains our reimbursement request for the cost of refilling the pool. This expense was incurred directly because of the replaster project and was not an optional cost. Despite multiple follow-ups, we still have not received a clear answer, approval, denial, or final resolution. Months later, the request remains unanswered.<br><br>What disappoints us most is not any single issue but the overall pattern: poor communication, missed service visits, lack of proactive customer support, inadequate follow-through, and the continued failure to address a legitimate reimbursement request. When customers invest significant money in a major pool renovation, they should not have to chase updates, monitor performance, and repeatedly ask for answers.<br><br>While the plaster work itself was completed, the overall customer experience fell far below expectations. Based on our experience, we cannot recommend Summerhill Pools due to the lack of communication, accountability, and customer service demonstrated throughout this project.

  September 2026Google
• ”BJB Johnson5.0

  We had a great experience with Summerhill Pools from start to finish. The entire process was smooth, communication was excellent, and everyone was friendly and available whenever we had questions. Their subcontractors also did great work and were professional throughout the project. We’re very satisfied with the final product, and the continued service after completion has been excellent as well. We would definitely recommend Summerhill Pools to anyone looking to build a pool in the Dallas area.

  September 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.7/ 5

  125 customer reviews

• 10

  TenBestFind

  #4Editorially reviewed

  Ranked #4 in Dallas pool services, November 2026

• Summerhill Pools • Outdoor Living
• Summerhill Pools • Outdoor Living
• Summerhill Pools • Outdoor Living
• Summerhill Pools • Outdoor Living
• Summerhill Pools • Outdoor Living

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Summerhill Pools • Outdoor Living FAQs

• What licences does Summerhill Pools hold?

  Summerhill's credentials page lists Texas Independent Contractors License #681, Pool and Hot Tub Alliance Certified Building Professional, Certified Service Professional and Certified Pool-Spa Operator certifications, and BBB accreditation with an A+ rating. Check the licence number on the TDLR licence search before equipment work.

• What are Summerhill Pools office hours?

  Google lists the 10720 Miller Road office as open Monday to Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 4 p.m., closed on weekends. Call 469-972-5225 or the 214-341-6046 number on its website.

• What warranty does Summerhill give on pool equipment?

  Summerhill is a Jandy Pro-Edge Builder, and its site says Jandy equipment it installs carries a three-year warranty rather than the standard one year. Ask for the warranty terms on repairs and resurfacing in writing, and ask about financing through Frost Bank or Lyon Financial for larger jobs.

• Is Summerhill Pools • Outdoor Living licensed and insured?

  We checked 0 of 7 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Summerhill Pools • Outdoor Living serve?

  Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Summerhill Pools • Outdoor Living offer emergency service?

  Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

• What warranty do they offer?

  As a Jandy Pro-Edge Builder, Jandy equipment installed by Summerhill carries a three-year warranty instead of the standard one year.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.