Company Facts
T-Flow Inc. Plumbing Repair at a Glance
The work
- Best for
- leak diagnosis, drain clearing and water heater swaps in older Greater Boston homes
- Primary service
- Plumbing
Where
- Headquarters
- Boston, MA
- Service area
- 6 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- One year guarantee on parts and labor
Editorial Review
Our Take on T-Flow Inc. Plumbing Repair
A 4.9 average from 112 Google reviews, read on September 4, 2026, alongside published licence numbers and a phone-first pricing policy, makes this an easy company to shortlist for straightforward repair work. The mismatch between weekday hours on the site and the 24/7 language in its headlines is the one thing we would clear up on the call. Small operations like this tend to be excellent on the jobs they take and slower to schedule when the week fills up.
Best for: leak diagnosis, drain clearing and water heater swaps in older Greater Boston homes
What We Like
- 4.9 average from 112 Google reviews, read September 4, 2026
- Massachusetts master and corporate plumbing licence numbers published on the site
- Prices discussed by phone before the visit, with no travel fee claimed
- Trading in Greater Boston since 2001, covering Cambridge, Somerville, Brookline and several city neighbourhoods
- One year guarantee on parts and labour stated on the website
Things to Consider
- Published hours are Monday to Friday 6am to 6pm, which sits awkwardly with the 24/7 language elsewhere on the site
- No repipe, sewer replacement or heating work named in the service list
- A Yelp link on the listing points to an unrelated Minneapolis company, which looks like a directory error
- Pricing claims and the guarantee come from the company's own website and are not independently verified
Google Reviews for T-Flow Inc. Plumbing Repair
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 112 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars97%
- 4 stars1%
- 3 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 112 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Harriet Finks5.0Best plumber ever. Great company. Reasonable prices. I've been a landlord in the Back Bay for 45 years and never could find a consistency good plumber. I recently had a toilet and shower that both needed repairs. A few other companies came looked at the job and I never heard from them again. I spoke to Matt and he resolved both problems very quickly. I will be calling T-Flow from now on.August 2026Google
- Jonah Min5.0Matt and his team were very responsive and easy to work with when our water heater started leaking and we needed a replacement. They showed up on time and did a great job for a great price. The entire process went smoothly and I wouldn't hesitate to reach out to them again. Thank you for the hard work and I highly recommend their services!July 2026Google
- Mark Chargualaf5.0Matt was an exceptional and professional plumber. He addressed my issue quickly and gave me honest advice. I’d recommend them to anyone looking for quality plumbing services.July 2026Google
- Matthew Tschiegg5.0Didn't end up going with them for plumbing work due to time constraints, but they gave a great referral which I appreciated.June 2026Google
- Rob Silverman5.0If you are looking for a reliable plumber in Boston, T-Flow Plumbing is excellent. We've been using them for many years for drain cleaning, leak repair and other plumbing jobs. When I called I spoke directly to owner Matt, who's a great guy. Upfront pricing, which I liked. They have been Boston plumbers for over 20 years. Highly recommend!April 2026Google
- Garo Yessayan5.0I had a great experience with Matt from TFlow Plumbing. I originally called him on Friday to schedule a hot water tank replacement for Monday. Unfortunately, my hot water tank started leaking on Saturday and quickly turned into an emergency situation. I reached out to him early Saturday morning and he was incredibly responsive. He was able to get a crew out the same day and replaced the hot water tank right away. He honored the original price and didn’t charge anything extra for coming out sooner, which I really appreciated. The team was professional, responsive, and very fairly priced. They made a stressful situation easy and handled everything quickly and efficiently. I highly recommend TFlow Plumbing and will definitely use them again in the future.March 2026Google
Editorial Ranking
Why T-Flow Inc. Plumbing Repair Made Our Top 10
It holds position 5 in 10 Best Plumbers in Boston, MA.
Services Offered
Specialties
- Leak detection and permanent repair
- Drain cleaning
- Water heater selection and installation
- Plumbing repairs
- Leak repair
- Water heater installation
- Tub and shower work
- Faucet repair and installation
Areas Served
Based in Boston, MA.
- Boston, MA · HQ
- Somerville, MA
- Dorchester, MA
- Hyde Park, MA
- Brookline, MA
- Quincy, MA
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About T-Flow Inc. Plumbing Repair
Old brick, old pipe and tight cellars define plumbing work inside Route 128, and that is the world this company operates in. T-Flow Inc. Plumbing Repair lists drain cleaning, leak repair, water heaters, tub and shower work, faucets, gas appliances and general installations as its range. That is a service-and-repair mix rather than a construction mix. It is the kind of list you would expect from a company whose phone rings because something is dripping into a ceiling, not because a developer needs twelve units roughed in by March.
The published trading history goes back to 2001, and the site refers to more than 25 years of Boston experience. Licence numbers appear in the footer, which is worth noting: Massachusetts requires a master plumber licence for anyone running plumbing work, and a corporate licence for the company itself. Both are listed, 13288 and 3137. You can check either through the state's Division of Occupational Licensure before you book, and it is a reasonable thing to do with any plumber.
How the company says it prices is the most distinctive thing about it. Estimates are discussed over the phone before arrival, there is no travel fee, and after the first hour billing moves to fifteen minute increments. Invoices are described as itemised in plain language with materials and time separated out. The site also states a one year guarantee on parts and labour under normal use. All of that is the company's own claim rather than something we have verified, but it is specific enough that you can hold them to it, and specificity is usually a better sign than vague talk of fair pricing.
Boston's housing stock does a lot to shape what a repair plumber sees in a week. Triple deckers in Dorchester and Somerville with stacked bathrooms and shared stacks. Brookline and West Roxbury singles with cast iron waste lines approaching the end of their lives. Back Bay and South End buildings where the shutoff is somewhere in a shared basement and the association has opinions about who touches it. Add the winter, where an unheated crawl or a garage wall cavity produces the burst pipe calls every January, and you get a market where the useful skill is diagnosis under awkward conditions. Leak pinpointing is listed as a service here, and in older Boston housing that often matters more than the repair itself, because the water shows up two rooms away from the failure.
Gas work deserves a separate thought. The site mentions gas appliances, and in Massachusetts gas fitting is licensed separately from plumbing. If your job involves moving a gas range line or connecting a gas dryer, ask directly which licence covers the person doing it and confirm whether a permit is being pulled. Water heater replacements in Boston generally need a permit and an inspection too, so ask who files it and whether the cost sits inside the quote.
On reviews, the Google Business Profile read 4.9 from 112 reviews on September 4, 2026. That volume, built up over years, suggests steady residential repeat work rather than a marketing push. One oddity worth flagging: the social links attached to the listing include a Yelp page for a plumbing and gas company in Minneapolis, which looks like a directory error rather than anything meaningful, but it is the sort of thing that makes a listing harder to trust at a glance.
Published hours on the website are Monday to Friday, 6am to 6pm, while the site's headline copy also refers to 24/7 service and an emergency plumber line. Those two things do not quite agree, so if you need a Saturday night call-out, ask plainly what after-hours availability looks like and what the rate is. That is the single most useful question to put to t flow inc plumbing repair before booking, alongside whether the fifteen minute billing applies to time spent fetching parts.
Compared with the larger Boston plumbing and HVAC outfits, this is a smaller, owner-led operation. You trade fleet size and guaranteed same-day coverage for the ability to talk to the person responsible for the job. For a failed water heater, a stubborn kitchen line or a leak nobody else could find, t flow inc plumbing repair fits the brief well. For a full repipe of a three-family, a sewer lateral replacement under a public street, or anything involving heating equipment, get comparative quotes from firms that name that work specifically.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licence13288Reported
- Plumbing licenceMA Master Plumber LIC# 13288Reported
- Plumbing licenceMA Corporate Plumbing LIC# 3137Reported
- Plumbing licence3137Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
112 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in Boston plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Phone estimates provided; no travel fee
- Emergency callout
- Available 24/7
- Workmanship warranty
- One year guarantee on parts and labor
Project Photos
Business-submitted, reviewed by our editors
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T-Flow Inc. Plumbing Repair FAQs
Is T-Flow licensed in Massachusetts?
The company publishes two licence numbers on its website, MA master plumber 13288 and MA corporate plumbing 3137, and describes itself as fully licensed and insured. Those numbers can be checked through the Massachusetts Division of Occupational Licensure, which is worth doing before any plumber starts work in your home.
What areas does it cover?
Greater Boston, with Cambridge, Somerville, Brookline, Dedham, Dorchester, Milton, Roslindale and West Roxbury all named as service areas on the website. If you sit just outside that ring, call and ask, since the site also states that no travel fee is charged.
How does the pricing work?
According to the company, prices are discussed over the phone before the visit, there is no travel fee, and after the first hour the work is billed in fifteen minute increments with materials and labour itemised on the invoice. These are the company's own stated terms, so confirm them on the call and ask how parts runs are treated.
Does it offer emergency or weekend service?
This is worth clarifying directly. The website lists hours of Monday to Friday, 6am to 6pm, while other parts of the same site refer to 24/7 service and an emergency plumber line. Call (617) 818-1229 and ask what after-hours coverage actually exists and what the rate is.
Is the work guaranteed?
The website states a one year guarantee on parts and labour under normal use, and says the company will put right anything that is not right. Get that confirmed in writing on the invoice, which the company says is itemised in plain language.
How is it rated?
Its Google Business Profile showed 4.9 from 112 reviews when read on September 4, 2026. That is a high average across a reasonable volume, and for a small owner-led operation it points to consistent residential repair work rather than a short burst of recent reviews.
Will it help me pick a water heater?
Yes, the site says it will compare standard water heaters with you and handle the installation. Ask about permits and inspection while you are on the phone, since water heater replacement in Boston generally requires both, and check whether removal of the old unit is included in the quote.
Is T-Flow Inc. Plumbing Repair licensed and insured?
We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does T-Flow Inc. Plumbing Repair serve?
Boston, Somerville, Dorchester, Hyde Park, Brookline, Quincy. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does T-Flow Inc. Plumbing Repair offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
One year guarantee on parts and labor. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.