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The Bug Master

Pest control Company in Austin, Texas.

The Bug Master is a pest control company based in Austin, TX. Its listed services include termite treatment, rodent control and mosquito control. Its Licensed structural pest control business, regulated by the Texas Department of Agriculture is reported by the company and not yet verified, so check it with Texas Department of Agriculture before work starts.

4.9on Google · 3005 reviews45 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

The Bug Master runs its Austin branch from an industrial building at 1912 Smith Rd in East Austin, and its site says the company has done residential and commercial pest control in Austin for more than 44 years. Services cover the usual Central Texas list: ants, roaches, spiders, scorpions, fleas and bed bugs, plus free termite inspections, WDI reports for home sales, mosquito treatments, rat and mouse work and squirrel and bird removal. The company says it is licensed in Texas and regulated by the Texas Department of Agriculture and that it carries insurance. Google shows 4.9 stars from 3,005 reviews, the largest review base of any locally rooted firm on this list. Reviewers often name technicians such as Trevor, Jose, Renaldo and Waylon and mention next day visits.

  • Best for homeowners who want a long-running local firm for pests, termites and critters
  • Founded in Austin in 1981 and still family owned, per its about page
  • The site does not print its TDA licence number, so ask for it

Company Facts

The Bug Master at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
3005on Google
In business
45years

Rating and review count pulled from Google on November 11, 2026. Years counted from 1981.

The work

Best for
Homeowners who want a long-running local firm for pests, termites and critters
Primary service
Pest control

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
If you are not satisfied, the company says it will return and make it right, and if it cannot, it will refund your last scheduled service.

Credentials

Licensed structural pest control business, regulated by the Texas Department of Agriculture
Licensed structural pest control business, regulated by the Texas Department of Agriculture (reported by the company, not verified)

Editorial Review

Our Take on The Bug Master

A long-running Austin firm with a very large review base, free termite inspections, WDI reports and wildlife work under one roof. Reviews praise named technicians and quick scheduling. Ask for its TDA licence number, which the site does not print.

Best forHomeowners who want a long-running local firm for pests, termites and critters

What We Like

  • Founded in Austin in 1981 and still family owned, per its about page
  • Free termite inspections and WDI reports for home sales
  • Handles squirrels, birds and other wildlife along with insects
  • QualityPro designation and TDA licensed staff, per its site
  • 4.9 stars from more than 3,000 Google reviews

Things to Consider

  • The site does not print its TDA licence number, so ask for it
  • Office closes at noon on Saturday and is closed Sunday
  • The refund promise covers only the last scheduled service

Customer Ratings

Google Reviews for The Bug Master

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 3005 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 4 stars3%
  • 3 stars1%
  • 2 stars0%
  • 1 star1%
iAbout this distribution

The distribution reflects the 3005 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Robyn Davis5.0

    Excellent service! Very grateful for all y’all do. We appreciate y’all always willing to go the extra mile.

    November 2026Google
  • kellie sadler5.0

    They always do a great job. Thank you for keeping us bug free 😊

    November 2026Google
  • Trenton Peterson5.0

    Have used Bug master twice. Great experience with every employee. Professional, reasonable and honest pricing! Thank you Ben H. for the home inspection and quote!

    November 2026Google
  • Harrison Wells1.0

    Erin Wells. Monthly pest control sprayed outside perimeter while raining. Not impressed.

    November 2026Google
  • Sandra Brooks5.0

    One of the best companies for pest control in texas

    November 2026Google
  • Robin Linn5.0

    Adam was great! He takes much care when addressing the issue, which in our case is a red wasp infestation. It has taken several visits to get rid of the wasps and Adam always wears a smile and explains the process in great detail. Thank you Adam and Bug Master!

    November 2026Google

View more Google reviews

Ranked#1of 10 pest control in Austin, TXre-checked November 2026

Editorial Ranking

Why The Bug Master Made Our Top 10

It took first place in 10 Best Pest Control Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About The Bug Master

The Bug Master is one of the older names in Austin pest control. Its about page says Ned Ewart founded the company in Austin in 1981, and that it remains family owned, with Dauphin Ewart as president. The Austin page says it has handled residential and commercial work in the city for over 44 years, and the office sits in an industrial building at 1912 Smith Rd in East Austin. The company also runs a San Marcos location.

The service menu is broad. Residential plans cover ants, cockroaches, spiders, scorpions, fleas and bed bugs. Termite work starts with a free inspection, and the company writes WDI reports, which buyers and lenders often ask for during a home sale. It also lists mosquito treatments, rat and mouse control, and squirrel and bird removal. One recent reviewer hired the firm to deal with an opossum living under a backyard shed after comparing three bids.

The Bug Master says it is licensed in Texas and regulated by the Texas Department of Agriculture, that its technicians and sales staff hold TDA licences, and that it carries insurance. It also says it has earned the QualityPro designation. It describes an integrated approach with monitoring and limited pesticide use. Its satisfaction promise, signed by the president, says the company will come back and make it right, and if it cannot, it will refund your last scheduled service.

Rating: 4.9 from 3,005 Google reviews, read November 11, 2026. Reviewers mention technicians by name, most often Trevor, Jose, Renaldo and Waylon, and several say a tech came the day after they called and showed them where the bugs were getting in.

It suits homeowners who want one local company for routine pest service, termite paperwork and the odd animal problem. Ask for the TDA business licence number before signing, and get the warranty terms for termite work in writing.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Licensed structural pest control business, regulated by the Texas Department of AgricultureTexas Department of AgricultureReported
  • QualityPro designationNational Pest Management AssociationReported
  • Insured for residential and commercial workReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    3005 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #1 in Austin pest control, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
If you are not satisfied, the company says it will return and make it right, and if it cannot, it will refund your last scheduled service.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • The Bug MasterThe Bug Master
  • The Bug MasterThe Bug Master
  • The Bug MasterThe Bug Master
  • The Bug MasterThe Bug Master

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Similar Pest Control in Austin

The Bug Master FAQs

  • Is The Bug Master licensed in Texas?

    Yes, by its own account. Its Austin page says the company is licensed in Texas and regulated by the Texas Department of Agriculture, and that it carries insurance. You can confirm the business licence on the TDA structural pest control licence reports.

  • Does The Bug Master do termite inspections for a home sale?

    Yes. It lists free termite inspections and WDI reports, the wood destroying insect report many buyers and lenders ask for before closing.

  • Where is The Bug Master's Austin office and when is it open?

    The office is at 1912 Smith Rd, Austin, TX 78721. Google lists hours of 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to noon on Saturday, closed Sunday.

  • Is The Bug Master licensed and insured?

    We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does The Bug Master serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does The Bug Master offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    If you are not satisfied, the company says it will return and make it right, and if it cannot, it will refund your last scheduled service.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Licensed structural pest control business, regulated by the Texas Department of Agriculture (reported only)
Sponsorship status
No commercial relationship
The Bug Master4.9 on Google · Austin, TXVisit Website