The Window Experts

Customer Ratings

Google Reviews for The Window Experts

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”GJGina Johnson5.0

  If you are reading these reviews you are at the right place!! A great team with Nadi and Dan, truly exceptional in every way. Although we didn’t end up getting to do this project with these two gentlemen, I 100% recommend giving them a shot. They are extremely professional, very personable, make you feel comfortable and trustworthy from the first words spoken, knowledgeable on all fronts, great videos to watch if you have any questions, make you want to say yes from the get go. Polished presence, professional presentation, they don’t miss a beat. They aren’t pushy, they respond to any and all questions in a timely manner, I’m certain they would have gone above and beyond in every way possible if we were able to do a full house of windows with them. Anyone would be in great hands with both Nadi and Dan. I could be good friends with these guys, top notch.

  October 2026Google
• ”TTrang5.0

  We chose The Windows Expert because they were the only company in Houston offering Anlin patio doors, even though their quote was among the highest we received. What we expected to be a three-day project ultimately turned into a three-month process with multiple issues along the way.<br><br>Despite the challenges and delays, the end result was a quality product with a safe and reliable installation, which is why we still give them a five-star rating.<br><br>The installation team, especially Nick, was highly skilled and meticulous, making sure everything was installed correctly. Nick truly prioritized our family's safety and took the time to ensure the job was done right. His commitment to safety and quality made a real difference.<br><br>I also want to recognize Mr. Devereaux and Mr. Villalobos, who demonstrated integrity and a commitment to making things right throughout the process. They made sure to deliver a product and installation they could be proud of.<br><br>While the project took far longer than expected, we appreciate the team's commitment to resolving the issues and ensuring the final result met the standards we expected. Some projects are more complex than initially anticipated, and what matters is how a company responds when challenges arise.<br><br>Our experience had its share of frustrations, but the quality of the finished product, the professionalism and skill of the installation team, the company's commitment to safety, and the integrity demonstrated by its leadership deserve recognition. For these reasons, The Windows Expert still earns our five-star rating.

  October 2026Google
• ”CCCameron Cunneen5.0

  I rarely write online reviews, but Tomas and the team at The Window Experts truly deserve the recognition.<br><br>From the day we started shopping for windows all the way through delivery, the service and communication were seamless. Shopping for home improvements often comes with high-pressure sales tactics and that pushy "ick," but Tomas was the exact opposite. He brought a genuine sincerity to our project, taking the time to understand our goals and helping us make the right selections without ever pushing an agenda.<br><br>Under normal circumstances, that level of professionalism alone would warrant high praise—though typically I’d just pass along a strong recommendation to friends by word of mouth. The real reason I felt compelled to sit down and write this public 5-star review is how Tomas handled an unexpected hurdle.<br><br>When the order arrived, we discovered an issue that both of us had initially overlooked. Rather than dodging accountability or making excuses, Tomas immediately stepped up. He proactively explored every possible remedy, offered clear suggestions, and gave 100% support to whatever path forward I decided was best for my home. Not once did he nudge me toward an option simply because it was easier or cheaper for the company. On top of that, they fully reimbursed me for the expenses incurred to get the issue resolved.<br><br>You find out what a company is really made of when things don't go strictly to plan. The Window Experts is a great business backed by even better people. I cannot recommend Tomas and the crew highly enough.

  October 2026Google
• ”JWJames Wong5.0

  I’m gladI I chose Houston Window Experts over the other companies when I was in the market to replace windows and doors. The quality of their product and quality of their service and installation is exceptional. When I was in need of a repair/ replacement they immediately responded and took care of my glass break. I highly recommend Houston Window Experts. Installers like Andres and Celso do exceptional and professional work.

  October 2026Google
• ”RRRaghu Ranganathan5.0

  Great team to work with throughout the process from sales to installation as well as any services for adjustments, if any. Last year (2025) the team did all our replacement windows in 26 openings. This year (2026) the team did our front entry door and the side and transom windows. The installation team was on time, very efficient, careful, respectful and professional. The office team kept us informed about the project status and coordinated the schedule for installation. Very responsive and quick to provide clarifications, if any. Additionally, the YouTube channel has great set of videos to watch.<br><br>I strongly recommend Houston Window Experts.

  October 2026Google
• ”JJennifer5.0

  I had a fantastic experience with The Window Experts from start to finish. The sales rep came out to my home to walk me through the different options for our two sliding glass doors and the door leading out to the back of our home. He was wonderful to work with, knowledgeable, and helped me feel confident in my choices—I didn’t even need to visit the showroom.<br>The communication throughout the waiting period was top-notch. I received regular email updates every couple of weeks confirming everything was on schedule, which kept me completely in the loop without me ever having to call to check in.<br>On installation day, the crew was incredible. The doors had to be carried up four flights of stairs, which was no small task, but the team handled it with total professionalism. They were courteous, addressed all my questions and concerns on the spot, and left everything looking immaculate.<br>Now that everything is installed, the quality is truly superior. I would highly recommend The Window Experts to anyone looking for beautiful doors and exceptional service! 🤩

  October 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.8/ 5

  298 customer reviews

• 10

  TenBestFind

  #2Editorially reviewed

  Ranked #2 in Houston windows & doors, November 2026

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The Window Experts FAQs

• Is The Window Experts licensed in Houston?

  Texas has no state licence for window installers, so there is no licence number to look up. The company says its installers are W-2 employees, trained by the window manufacturers and insured. Ask for the certificate of insurance, and for a home built before 1978 ask for the firm's EPA lead-safe certificate number.

• What are The Window Experts' Houston showroom hours?

  The showroom at 467 W 38th Street is open Monday to Friday from 8 am to 6 pm and Saturday from 9 am to 1 pm, and it is closed Sunday. The company does not advertise emergency service, and it says it only services products it installed.

• What warranty does The Window Experts give on installation?

  The company says every installation is backed by a Lifetime Leak-Free Guarantee. Product warranties come from each manufacturer and differ by brand, so ask for both in writing. The site does not publish financing terms, so ask about payment options at the consultation.

• Is The Window Experts licensed and insured?

  We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does The Window Experts serve?

  Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does The Window Experts offer emergency service?

  Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

• What warranty do they offer?

  Lifetime Leak-Free Guarantee on installations, per the company site.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.