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Universal Windows Direct of Columbus

Windows and doors Company in Columbus, Ohio.

Universal Windows Direct of Columbus is a window company based in Columbus, OH. Its listed services include window replacement, entry door installation and patio doors. It has not published a license number, so ask for one and check it before any work starts.

4.6on Google · 659 reviews24 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Universal Windows Direct of Columbus works from a showroom at 3563 Interchange Road. The parent company was founded in 2002 by William Barr and Michael Strmac. It installs UniShield replacement windows, which are exclusive to the company, with argon or krypton fills, low-E glazing and double or triple pane options, plus entry, patio and sliding doors, vinyl siding, roofing, gutter protection and attic insulation. Financing is offered through a dedicated page. Google lists showroom hours of 8 a.m. to 9 p.m. on weekdays, 9 a.m. to 5 p.m. Saturday and 11 a.m. to 5 p.m. Sunday. It holds 659 Google reviews at 4.6 stars.

  • Best for one contractor for windows, doors and siding with weekend showroom hours
  • 659 Google reviews and a showroom open seven days a week
  • 4.6 stars is the lowest rating in this ranking

Company Facts

Universal Windows Direct of Columbus at a Glance

By the numbers

Google rating
4.6out of 5
Customer reviews
659on Google
In business
24years

Rating and review count pulled from Google on November 3, 2026. Years counted from 2002.

The work

Best for
One contractor for windows, doors and siding with weekend showroom hours
Primary service
Windows and doors

Where

Headquarters
Columbus, OH
Service area
Columbus
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Available

Credentials

License number
Not published

Editorial Review

Our Take on Universal Windows Direct of Columbus

Universal Windows Direct of Columbus is the one-stop exterior contractor here, with the longest showroom hours and an exclusive window line. Its 4.6 rating is the lowest in the ranking, so read the recent reviews and get every promise written down.

Best forOne contractor for windows, doors and siding with weekend showroom hours

What We Like

  • 659 Google reviews and a showroom open seven days a week
  • Exclusive UniShield windows with low-E glazing and argon or krypton fills
  • Founded in 2002 by William Barr and Michael Strmac
  • Windows, doors, siding, roofing, gutter protection and attic insulation in one contract
  • Financing available through a dedicated page

Things to Consider

  • 4.6 stars is the lowest rating in this ranking
  • Window line is its own brand, which limits comparison across manufacturers
  • Promotions such as buy four get four free carry conditions to confirm

Customer Ratings

Google Reviews for Universal Windows Direct of Columbus

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.6

Based on 659 Google reviews

Review data updated November 3, 2026

View on Google Maps

Rating Distribution

  • 5 stars88%
  • 4 stars3%
  • 3 stars1%
  • 2 stars1%
  • 1 star8%
iAbout this distribution

The distribution reflects the 659 Google reviews available when this profile's review data was last refreshed on November 3, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • John Frary5.0

    On time and finished quickly with very nice job.

    November 2026Google
  • Mark Aldo5.0

    The 5-star rating is based on the work alone! That part was wonderful, running a little early that day (1+ hour, actually). It looks great! Gutters, BTW.<br><br>However, prior to the install, was multiple issues! The "salesman" told us, the order "would be in in 4-6 weeks"; I texted him 2-4 days prior to that 6-week mark. I was told that he "doesn't get updates, and that they'd call when the materials come in ... and, 8 weeks"! A day or so prior to 10 weeks, received a call that materials were in, and install was set 12-2 PM, 10/26! On 10/26, no one showed up, no texts, no calls! I called in and left several messages ... no return calls! On Tuesday, 10/27, I called again, and finally got a return call late that afternoon, stating, the install would be 12-2PM, 10/29 ... and, we hadn't had an appointment on 10/26; I reiterated that we did, but at minimum, someone called representing UWD, and gave the date/time mentioned! Thu, 10/29 came, and went ... again, no show, no messages! Finally, another call from UWD, noted 10/30, 11AM-1PM. This time they actually appeared!

    October 2026Google
  • Joseph Runyan1.0

    Terrible customer service. Devin Wells the sales man delivered the wrong door twice. This have been an ongoing issue since June. Tim Ebright the sales manager keeps dodging me and wont give me an answer or fix the problem. I will not be using them for my windows or recommending them to anyone. Stay away if you value your money, time and home

    October 2026Google
  • Holly5.0

    Installers knowledgeable and did great job. New door so much nicer than original door. Very satisfied .

    October 2026Google
  • Rick Rhoades1.0

    Keys do not work, they cut into my new floor, didn't put new molding on one side of the door, dead bolts keep the door from shutting properly, when they cut my trim they did not caulk it to cover up the burnt part from the tool they used, they seemed to be on there phones a lot, a part on my storm door was not installed, so another one might need to be ordered. Cost to the customer all around.

    October 2026Google
  • Michael Zulliger5.0

    We replaced our siding and windows with Universal Windows Direct. The only real quibble we had was communication of timing for the two pieces, but we are very happy with the outcome of the project!

    October 2026Google

View more Google reviews

Ranked#5of 10 windows & doors in Columbus, OHre-checked November 2026

Editorial Ranking

Why Universal Windows Direct of Columbus Made Our Top 10

It holds position 5 in 10 Best Windows and Doors Companies in Columbus, OH (2026).

See the Full Columbus RankingPositions cannot be bought

Areas Served

Based in Columbus, OH.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Universal Windows Direct of Columbus

Universal Windows Direct of Columbus works from a showroom at 3563 Interchange Road on the west side, and its history is a Northeast Ohio story. William Barr and Michael Strmac founded the company in 2002 and opened the first office in Akron, and it has since grown into a large exterior remodeling contractor with Columbus as one of its locations.

The Columbus page lists replacement windows under the exclusive UniShield name, with argon or krypton gas fills, low-E glazing and double or triple pane options, in double hung, crank-out, picture, bay and bow, garden and sliding styles. It also installs entry, patio and sliding doors, vinyl siding, roofing, gutter protection and attic insulation. Financing is available through a dedicated page, and promotions such as buy four windows get four free appear on the site, so confirm the terms of any offer before you sign.

Showroom hours are among the longest in the ranking, 8 a.m. to 9 p.m. on weekdays, 9 a.m. to 5 p.m. on Saturday and 11 a.m. to 5 p.m. on Sunday per Google. Its 659 reviews average 4.6, one of the lower ratings in this ranking, though still above the site's 4.5 threshold.

Universal Windows Direct suits homeowners who want a single large contractor handling windows, doors and siding with a physical showroom they can visit on a weekend. It suits buyers who want to compare many manufacturers less well, because the main window line is its own UniShield brand. Before booking, ask for the full price in writing with any promotion applied, ask what the UniShield warranty covers and whether it transfers if you sell, confirm who performs the installation, and ask for proof of insurance, since Ohio does not license window installers statewide.

4.6 from 659 Google reviews, read November 3, 2026.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.6/ 5

    659 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #5 in Columbus windows & doors, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Financing
Available

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Universal Windows Direct of ColumbusUniversal Windows Direct of Columbus
  • Universal Windows Direct of ColumbusUniversal Windows Direct of Columbus
  • Universal Windows Direct of ColumbusUniversal Windows Direct of Columbus
  • Universal Windows Direct of ColumbusUniversal Windows Direct of Columbus

Compare

Similar Windows & Doors in Columbus

Universal Windows Direct of Columbus FAQs

  • What windows does Universal Windows Direct sell in Columbus?

    Its main window line is UniShield, which the company says is exclusive to Universal Windows Direct and offers argon or krypton gas fills, low-E glazing and double or triple pane options. Styles include double hung, crank-out, picture, bay and bow, garden and sliding.

  • What are the Universal Windows Direct showroom hours in Columbus?

    Google lists 8 a.m. to 9 p.m. Monday to Friday, 9 a.m. to 5 p.m. Saturday and 11 a.m. to 5 p.m. Sunday at 3563 Interchange Road. Call 614-221-0700.

  • Does Universal Windows Direct offer financing?

    Yes. The company has a financing page, and its site also advertises promotions such as buy four windows get four free. Ask for the full installed price in writing with any promotion applied, and read the conditions.

  • Is Universal Windows Direct of Columbus licensed and insured?

    We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.

  • What areas does Universal Windows Direct of Columbus serve?

    Columbus. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Universal Windows Direct of Columbus offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 3, 2026
Sources checked
Google Business Profile, Company website
Could not verify
License (none published), insurance
Sponsorship status
No commercial relationship
Universal Windows Direct of Columbus4.6 on Google · Columbus, OHVisit Website