Company Facts
Zen Chimney Cleaning at a Glance
The work
- Best for
- homeowners wanting a straightforward sweep and inspection from a well-reviewed Dallas outfit
- Primary service
- Chimney
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Zen Chimney Cleaning
The rating is strong and the review count is substantial enough to mean something, which puts this outfit in decent company among Dallas sweeps. What holds the profile back is detail: the listing gives a category and little else, so callers have to establish the scope themselves. Worth a phone call if you want a clean flue and a clear-eyed inspection before the first cold front.
Best for: homeowners wanting a straightforward sweep and inspection from a well-reviewed Dallas outfit
What We Like
- 4.9 rating from 107 reviews on its Google Business Profile as of 2 September 2026
- Published hours span 5 AM to 10 PM seven days a week, so the booking window is wide
- Clearly positioned as a chimney sweep, which is the core annual maintenance most homeowners need
- Downtown Dallas base points to coverage across the central and inner-ring neighbourhoods
Things to Consider
- The profile does not list a detailed service menu, so repair scope needs confirming by phone
- The Ross Avenue suite reads as an office or mail address rather than a service yard
- No pricing, licensing or certification details appear in the listing
- Autumn is peak season across the metroplex, so book early if timing matters
Google Reviews for Zen Chimney Cleaning
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 109 Google reviews
Review data updated September 19, 2026
Rating Distribution
- 5 stars93%
- 4 stars7%
iAbout this distribution
The distribution reflects the 109 Google reviews available when this profile's review data was last refreshed on September 19, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- hope ford5.0I highly recommend company: Zen Chimney Cleaning. I was in the process of buying a home and, after reading the inspection report, found out the chimney liner and flue had issues that needed a closer camera inspection. With closing only a week away, i needed to understand how serious it was. Even though it was sunday morning on a holiday weekend, i filled out the contact form and got a reply within an hour or two. The inspection was scheduled quickly and completed just a few days later. I received the video results within a couple of hours after the visit, which really helped me make a decision before closing. Other places I contacted did not respond, but this team followed through right away. Emmanuel was professional, clear, and easy to work with. In the future, this is who I will call for chimney sweep service, chimney inspection, flue cleaning, and fireplace care. Their prompt service, fair pricing, and fast communication made a stressful home-buying situation much easier, and i really appreciated how thorough and helpful the whole process was.September 2026Google
- Ashlee Riggs5.0i had a problem with my boiler vent tied into my chimney, and i called Zen Chimney Cleaning. Within a half hour, joe came out and fixed my collapsed chimney liner and cap. The chimney repair was done right, the venting is working much better, and the whole area was cleaned up well. they also checked the flue and made sure the chimney draft was safe so there would not be any backup or carbon monoxide going into the boiler. if u want the job done right, i recommend this chimney service in Dallas.September 2026Google
- Emmett Orozco5.0russell and manuel are definitely a big asset at company: Zen Chimney Cleaning. they showed up right on time, inspected everything, and did a thorough chimney sweeping with real skill and care. The flue and fireplace area looked clean, safe, and well maintained when they finished. i was very impressed with how clearly they explained the stainless steel liner for my wood stove and the repair options for the chimney. they know their trade, work efficiently, and make the whole service feel easy. i would gladly recommend them to anyone in Dallas who needs chimney cleaning, chimney repair, or wood stove vent work. great job guys!!!!!September 2026Google
- Clarence Berry5.0My older propane fireplace was giving me trouble, and the part was no longer made. Russell came out, carefully worked on the fireplace, checked the venting and chimney connection, and got it working again. I really feel most other chimney sweep companies would have brushed it off, but Zen Chimney Cleaning did their best to solve the issue. They were on time, professional, explained the work clearly, and kept me updated throughout the job. It was great to have a team that understands fireplace and chimney service and takes the time to get things working safely and properly.August 2026Google
- Dylan Patrick5.0Highly recommend Zen Chimney Cleaning! Emmanuel was on time, friendly, and really knew chimney and wood stove work. My family had never used our wood stove before, so we were not sure if the chimney, fireplace, and venting were working the right way. He took time to explain everything in simple terms, showed us what to look for, and made sure we understood how to use it safely. He also gave helpful tips about chimney cleaning, fireplace care, and keeping the wood stove running well. If you have any concerns about your chimney, fireplace, or wood stove, or just need a good chimney sweep and cleaning, they are a great choice.August 2026Google
- cesar reed5.0Excellent customer service for our chimney and fireplace repair. Russell came out, inspected everything, gave me a clear estimate, and explained the chimney repairs in simple terms. He was knowledgeable, helpful, and took time to answer my questions about the flue and overall fireplace safety. The work is scheduled, and so far the whole process has been smooth and professional.August 2026Google
Services Offered
Specialties
- Video scanning chimney inspections
- Clean, low-mess sweeping
- Chimney relining
- Chimney restoration
- Chimney leak detection
- Chimney waterproofing
- Masonry repairs
- Fireplace installation
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Zen Chimney Cleaning
Ross Avenue in downtown Dallas is a business-address street, not a workshop street, and the suite number attached to this listing reads like a mail or office arrangement rather than a yard full of vans. That is common in the sweeping trade. The work happens on your roof and in your firebox, so what matters more than the office is how the crew shows up, what they inspect, and whether they tell you the truth about what they found. On that first count, zen chimney cleaning carries a 4.9 rating from 107 reviews on its Google Business Profile, read on 2 September 2026, which is a solid body of feedback for a company in this category.
The Google category is chimney sweep, and that is the honest centre of the business as far as the profile shows. Sweeping means removing creosote and soot from the flue, clearing the smoke chamber and damper area, and checking that the cap and crown are doing their job. In North Texas the buildup problem is different from colder states. Fireplaces here get used in short bursts, a few cold snaps in January and a handful of evenings around the holidays, and a fire that never gets properly hot leaves glazed creosote behind rather than the light powdery kind. Slow, cool burns and damp wood are the usual culprits. A sweep who knows the region will look for that glaze and tell you if it needs mechanical removal rather than a quick brushing.
What the profile does not list is a detailed service menu, so treat the scope as sweeping and inspection unless the company tells you otherwise on the phone. Ask directly whether they handle the repair side: crown resurfacing, chase cover replacement, flashing at the roof line, new caps, damper replacement, and relining of a flue that has cracked. Those are separate skill sets from cleaning, and plenty of Dallas sweeps subcontract or decline them. Getting the answer before the visit saves a second appointment.
Dallas housing stock shapes the job more than most people expect. Prewar homes in Munger Place, Junius Heights and parts of Oak Cliff often have unlined masonry flues built when standards were looser, and those need a careful look at the mortar joints from the inside. Postwar ranch houses across Lake Highlands and Richardson tend toward simple masonry stacks with clay tile liners that crack at the joints over decades. Newer suburban builds, and anything with a metal chase and a factory-built firebox, fail differently: the chase cover rusts through, water runs down inside the chase, and the damage shows up as staining on the drywall long before anyone looks up top. Hail is the wildcard here. A spring storm that dents a roof will also dent caps and covers, and a chimney is easy to forget when an insurance adjuster is walking the shingles.
The published hours run 5 AM to 10 PM every day of the week, which is unusually wide. In practice that generally means a dispatcher or booking line covering a long window rather than technicians on roofs at dawn on a Sunday, but it does suggest you can reach someone outside normal working hours, which is useful if you smelled smoke in the house the night before. If a same-week slot matters, say so when you call, since October through December is the crush period for every sweep in the metroplex and lead times stretch.
A reader comparing options should ask what the inspection covers and whether photos or video of the flue interior come with it, since a chimney is the one part of a house almost nobody can verify for themselves. Ask for the price of the sweep and what triggers an upcharge. Ask whether the quote is firm before work starts. This company suits homeowners who want a straightforward cleaning and an honest assessment from a well-reviewed outfit. Anyone facing a known structural rebuild may want to also price a masonry specialist alongside zen chimney cleaning and compare the two approaches.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
109 customer reviews
Project Photos
Business-submitted, reviewed by our editors
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Zen Chimney Cleaning FAQs
How often should a Dallas fireplace be swept?
Once a year is the standard recommendation, even for fireplaces that only see a handful of fires. In North Texas the usage pattern actually makes annual checks more useful, not less. Short, cool burns during brief cold snaps leave glazed creosote that builds up faster than the powdery kind, and a flue left unchecked for years can also collect nests, leaves and animal debris. The annual visit is as much about spotting water damage and cracked liner joints as it is about soot volume.
What is Zen Chimney Cleaning rated?
It holds a 4.9 rating from 107 reviews on its Google Business Profile, read on 2 September 2026. That is a healthy review count for the chimney category in Dallas, where many listings sit in the low dozens. Ratings shift over time, so check the current figure before you book.
Are they really open from 5 AM to 10 PM every day?
Those are the hours published on the Google profile, covering all seven days. In practice long posted hours usually reflect a booking or dispatch line rather than technicians working at both ends of the window, so it is worth asking what times crews are actually on site. Either way, the listed hours suggest you can reach someone well outside a standard nine to five.
Do they handle chimney repairs as well as cleaning?
The profile lists the business under chimney sweep and does not detail a repair menu, so ask when you call. Repair work in Dallas typically covers crown resurfacing, chase cover and cap replacement, flashing at the roof line, damper repair and flue relining. Some sweeps do all of it in house, others refer masonry work out. Establishing that before the visit avoids booking twice.
How much does a chimney sweep cost in Dallas?
No pricing appears on this listing, so you will need a quote. Across the trade, a straightforward sweep and basic inspection sits at the lower end, while glazed creosote removal, a deeper camera inspection or any access difficulty pushes the figure up. Ask what the base price includes, what triggers an extra charge, and whether the quote is confirmed before work begins.
Should I have the chimney checked after a hailstorm?
Yes, and it is the part most people skip. Spring hail in the Dallas area dents caps, chase covers and flashing just as readily as it dents shingles, and water intrusion through a damaged crown or rusted cover often shows up months later as stains on interior walls. If a roof claim is already in motion, a chimney inspection gives you documentation for the same event.
What should I ask before hiring a chimney sweep here?
Ask what the inspection covers, whether you get photos or video of the flue interior, and what the report will look like. A chimney is the one part of a house a homeowner cannot easily verify, so visual evidence matters. Also confirm the technician will look at the exterior top, not only the firebox, and ask about insurance and any certification, since none is listed on this profile.
Is Zen Chimney Cleaning licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Zen Chimney Cleaning serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Zen Chimney Cleaning offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Profile last updated
- September 19, 2026
- Google review data updated
- September 19, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship

