Company Facts
24 Hr. Emergency Plumbing & Hot Water Heater at a Glance
The work
- Best for
- overnight drain, sewer and water heater emergencies in Brooklyn
- Primary service
- Plumbing
Where
- Headquarters
- New York, NY
- Service area
- 13 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Lifetime warranty services
Editorial Review
Our Take on 24 Hr. Emergency Plumbing & Hot Water Heater
The 4.9 average across 643 Google reviews is the sort of volume that is hard to manufacture, and it lines up with a firm doing steady emergency and drain work rather than occasional jobs. We would push on the website's warranty and pricing claims, since none of them are independently verified and the language is broad. For an overnight burst pipe or a dead heater in Brooklyn, it is a sensible first call.
Best for: overnight drain, sewer and water heater emergencies in Brooklyn
What We Like
- 4.9 rating from 643 Google reviews, read September 26, 2026
- Published hours show open 24 hours, seven days a week
- Hydro jetting and sewer camera inspection rather than cabling alone
- Water heater and boiler replacement handled in-house
- Home repair and drywall work to close up after plumbing jobs
Things to Consider
- Warranty, insurance and pricing claims come from the company's own site and are not independently verified here
- Call-out and after-hours pricing is not published, so confirm it on the phone
- Presentation is geared to emergency response rather than large scheduled renovations
- A 518 area code phone number for a Brooklyn address may surprise some callers
Google Reviews for 24 Hr. Emergency Plumbing & Hot Water Heater
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 643 Google reviews
Review data updated September 26, 2026
Rating Distribution
- 5 stars97%
- 4 stars2%
- 3 stars0%
- 2 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 643 Google reviews available when this profile's review data was last refreshed on September 26, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why 24 Hr. Emergency Plumbing & Hot Water Heater Made Our Top 5
It holds position 5 in Best Plumbers in New York, NY.
Services Offered
Specialties
- Hydro jetting
- Hot water heater replacement
- Boiler replacement
- Emergency plumbing
- Heating repair and installation
- Sewer camera inspections
- Plumbing repair and installation
- Home repair
Areas Served
Based in New York, NY.
- New York, NY · HQ
- Newark, NJ
- Jersey City, NJ
- Brooklyn, NY
- New York City, NY
- North Bergen, NJ
- Hoboken, NJ
- Union City, NJ
- New York, NJ
- Weehawken Township, NJ
- Kearny, NJ
- Brooklyn, NJ
- Brooklyn Heights, NY
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About 24 Hr. Emergency Plumbing & Hot Water Heater
Brooklyn plumbing problems rarely arrive at a convenient hour. A cast iron stack in a Crown Heights brownstone gives way on a Sunday, a basement heater in a Flatbush two-family quits during the first cold snap, a restaurant grease line backs up an hour before service. That is the market this company is built around, and the 24 hr emergency plumbing hot water heater side of the business is exactly what its name and its published hours point at: open 24 hours, seven days, with a single phone line answered for emergencies.
The work splits into a few clear areas. Drain and sewer cleaning is the volume trade, with hydro jetting used to cut through grease, scale and root intrusion rather than simply punching a hole through a clog with a cable. Sewer camera inspections are offered alongside it, which matters in older Brooklyn housing stock where the question is usually not whether the line is blocked but whether the pipe under the sidewalk has cracked or bellied. Water heater and boiler replacement forms the second pillar, covering both tank swaps and heating systems. Then there is general plumbing repair and installation, faucets, fixtures, bathroom work, and a home repair arm that extends to drywall patching after a pipe has been opened up. That last part is genuinely useful. Plenty of plumbers leave you with an open wall and a separate contractor to find.
Who this suits: owners of pre-war and mid-century Brooklyn buildings dealing with recurring drain trouble, landlords who need someone reachable outside business hours, and anyone whose hot water has failed and who would rather deal with one firm for the diagnosis, the removal and the new unit. Commercial and office clients are explicitly served too. Who it may suit less well: someone planning a large scheduled renovation, a full repipe of a multi-unit building, or gas line work that runs through Department of Buildings permitting and inspection. None of that is ruled out, but the profile and site present a firm oriented toward fast response rather than long project management, and you would want to ask directly.
The rating is the strongest piece of evidence available. A 4.9 average from 643 reviews on the Google Business Profile, read on September 26, 2026, reflects a lot of completed jobs and a consistent experience across them. Treat the website's other claims as claims: lifetime warranty on certain services, fully insured work, no hidden charges, free estimates, financing, a satisfaction guarantee. Those are the company's own words rather than anything independently confirmed here, and they are worth putting in writing before work starts.
Before hiring, ask a few concrete things. What is the after-hours call-out charge, and is it a flat trip fee or an hourly rate with a minimum? Is the free estimate genuinely free once a camera goes down the line, or does the diagnostic carry a cost? On a water heater, get the make, the capacity, the venting arrangement and the labour warranty separately from the manufacturer's parts warranty, because those are often different lengths. Ask whether the plumber attending is licensed in New York City and whether a permit is required for the swap, since NYC treats water heater and boiler installations more strictly than many jurisdictions. Ask what the lifetime warranty actually covers and who honours it. For sewer work, ask whether the camera footage will be shared with you.
Compared with the alternatives in this market, a small local firm like this generally beats the big national franchises on response time within Brooklyn and often on price, while the franchises offer more paperwork and a bigger dispatch fleet. Against the one-van operator, you are trading a slightly less personal relationship for genuine overnight coverage. Anyone weighing a 24 hr emergency plumbing hot water heater call at two in the morning is mostly buying availability, and the case here rests on hours that never close and a review record with real depth behind it. Get the scope and the number confirmed by text or email before the van arrives, and the rest tends to follow.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
643 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in New York plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free estimates available
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Lifetime warranty services
Project Photos
Business-submitted, reviewed by our editors
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24 Hr. Emergency Plumbing & Hot Water Heater FAQs
Are they really available 24 hours?
The published hours list open 24 hours on every day of the week, including Sunday. The company's own site also advertises 24/7 emergency response for homes, offices and commercial properties. As with any emergency plumber, confirm on the call that someone can actually attend that night rather than book you for the morning.
How much does an emergency call-out cost?
No pricing is published, so you need to ask. The site mentions free estimates, affordable pricing, financing and no hidden charges, but it does not list a call-out fee or hourly rate. Before anyone is dispatched, ask whether there is a trip charge, whether it applies after midnight or on weekends, and whether it is credited against the repair.
Do they replace hot water heaters as well as repair them?
Yes, hot water heater replacement is one of the headline services on the company's site, alongside boiler replacement and heating installation. Ask for the model, tank capacity and venting details in writing, and check whether the labour warranty differs from the manufacturer's parts warranty, because they usually do.
What area do they cover?
The business is based at 80 Fenimore Street in Brooklyn and describes itself as a local Brooklyn provider serving NYC. The exact borough coverage is not spelled out, so if you are in Queens, Manhattan or further out, confirm they travel before booking.
Is hydro jetting better than snaking a drain?
For grease, scale and root intrusion, jetting generally clears the full diameter of the pipe rather than boring a channel through the blockage, so it lasts longer. It is not right for every line, though. Fragile or already damaged older pipe can be a poor candidate, which is why a camera inspection before jetting is worth asking about.
How reliable is the 4.9 rating?
It comes from the company's Google Business Profile and was read on September 26, 2026, showing 4.9 from 643 reviews. That is a large sample for a small plumbing firm, which makes the average more meaningful than a high score from a handful of reviews. Reading a few recent ones for comments on pricing and punctuality is still worthwhile.
Do I need a permit to replace a water heater in New York City?
Often yes, depending on the fuel type and the building. New York City regulates gas and boiler work closely, and replacements may require filing and inspection. Ask the plumber who pulls the permit, whether the cost is in the quote, and whether the attending tradesperson is licensed in the city.
Is 24 Hr. Emergency Plumbing & Hot Water Heater licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does 24 Hr. Emergency Plumbing & Hot Water Heater serve?
New York, Newark, Jersey City, Brooklyn, New York City, North Bergen, Hoboken, Union City, New York, Weehawken Township, Kearny, Brooklyn, Brooklyn Heights. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does 24 Hr. Emergency Plumbing & Hot Water Heater offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Lifetime warranty services. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 26, 2026
- Google review data updated
- September 26, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.