Pemati Plumbing Services LLC

Company Facts

Pemati Plumbing Services LLC at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

52on Google

Rating and review count pulled from Google on September 26, 2026.

What We Like

• 4.9 rating from 52 reviews on its Google Business Profile, read September 26, 2026
• Published hours show 24 hour availability every day of the week
• Reviews repeatedly praise short notice arrivals and schedule flexibility
• Covers all four main NYC boroughs plus northern New Jersey
• Advertises free estimates and second opinions

Things to Consider

• No licence or insurance details are listed in the brief, so verify both before booking
• Pricing structure and after-hours rates are not published, ask on the call
• Website testimonials are drawn from Thumbtack and are selected rather than complete
• Appears to be a small operation, which may limit capacity on large multi-unit projects

Google rating

4.9

Based on 52 Google reviews

Review data updated September 26, 2026

View on Google Maps →

Rating Distribution

• 5 stars98%
• 1 star2%

Plumbing in Manhattan is a particular kind of trade. Most calls happen in buildings that predate the plumbers working on them, behind tiled walls, above someone else's ceiling, and often with a superintendent, a managing agent and a certificate of insurance standing between the homeowner and the wrench. Pemati Plumbing Services LLC works in that environment, running out of an 8th Avenue address just south of Columbus Circle and taking jobs across Manhattan, Brooklyn, Queens, the Bronx and northern New Jersey according to the service areas listed on its own site.

The work described breaks into four areas: drain cleaning, installations and repairs, emergency response, and maintenance plans. In practice, for a city apartment, that means kitchen and bath drain clearing, faucet and fixture swaps, toilet rebuilds and replacements, shower valve repairs, dishwasher and washing machine hook-ups, water heater work, and tracing the source of a leak before it reaches the unit below. The company advertises free estimates and second opinions, which is worth knowing if another plumber has already quoted you a number that felt high.

Availability is the headline claim. Published hours are open 24 hours every day of the week, and the company states that calls are answered the same day. That matters more in New York than in most markets, because a leak in a co-op or condo is rarely just your problem. Water travels down, boards get involved, and the difference between a Saturday night call-out and a Monday morning appointment can be the difference between a damp patch and a neighbour's insurance claim. If you do call outside normal hours, ask plainly what the after-hours rate is, whether there is a minimum charge, and whether the diagnostic visit is applied against the repair.

The review picture is consistent. The Google Business Profile showed 4.9 from 52 reviews when it was read on September 26, 2026, which is a strong average on a decent sample. Testimonials republished on the company's own website come from Thumbtack and mention a technician named Jack by name again and again, describing short notice arrivals, schedule flexibility, and problems that had lingered for a while being resolved in one visit. One reviewer noted two trips to get the right parts for a leaky shower and still rated the experience well, which tells you something about how the job was handled. Treat those site testimonials as selected rather than complete, and read the Yelp page and Google reviews alongside them.

Who this suits: apartment dwellers, small landlords and homeowners who want a responsive independent rather than a dispatch centre. Who it may not suit: anyone managing a large multi-unit project, a full repipe of a pre-war stack, or permitted gas piping work. Those jobs in New York City require a licensed Master Plumber to file with the Department of Buildings, and the brief does not list a licence number, so ask for it directly and verify it before signing anything. A reputable shop will hand that over without fuss, along with a certificate of insurance naming your building, which most Manhattan managing agents will demand before a technician is allowed past the lobby.

Compared with the alternatives, Pemati Plumbing Services LLC sits between the big branded operations that run fleets and flat-rate price books, and the one-van operator you find through a neighbour. The larger firms offer stronger back-office support and written warranties as standard; the trade-off is often an upsell-heavy visit and a technician you have never met. The smaller end gives you continuity and usually a better hourly number, with less depth if a job turns complicated mid-visit. Several reviewers here mention wanting the same person back for future work, which is the practical argument for the smaller model.

Before you book, get the estimate in writing, confirm whether pricing is hourly or flat rate, ask what parts are included, and establish who pays for any wall or ceiling opening and who closes it back up. In older Manhattan buildings, access is frequently the largest hidden cost of a plumbing repair, and the plumber who raises it before starting is the one worth keeping.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 26, 2026

Google review data updated

September 26, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship