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A1 Garage Door Service

Garage door Company in Austin, Texas.

A1 Garage Door Service is a garage door company based in Austin, TX. Its listed services include garage door repair, opener installation, spring replacement and door installation. Its BBB A+ rating is reported by the company and not yet verified, so check it with Better Business Bureau before work starts.

4.9on Google · 1618 reviews19 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

A1 Garage Door Service is the Austin branch of a national garage door company founded in Phoenix in 2007. The Austin crew works from 12307 Roxie Drive in the Pond Springs area, takes calls 24 hours a day, and handles springs, cables, openers, tracks, panels and new door installation. Google shows 4.9 stars from 1,614 reviews, read October 24, 2026, and reviewers name Austin technicians Jimmy, Michael, Jack and Dominique. The company also sells its own MaxLife torsion springs with a lifetime warranty and offers same-as-cash financing. Texas has no statewide garage door licence, so ask for proof of insurance and check the business with the Secretary of State and the BBB.

  • Best for fast same-day or next-day repairs in austin and surrounding cities
  • Founded in Phoenix in 2007 and now a national company
  • It is a national brand, so first contact may go through a central line rather than the Austin office

Company Facts

A1 Garage Door Service at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
1618on Google
In business
19years

Rating and review count pulled from Google on October 28, 2026. Years counted from 2007.

The work

Best for
Fast same-day or next-day repairs in Austin and surrounding cities
Primary service
Garage door

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Available
Workmanship warranty
MaxLife torsion springs carry a lifetime warranty and are rated by A1 for up to 80,000 cycles. Ask for full terms in writing.

Credentials

BBB A+ rating
BBB A+ rating (reported by the company, not verified)

Editorial Review

Our Take on A1 Garage Door Service

A1 Garage Door Service pairs a national brand with technicians that Austin customers praise by first name, and its 4.9 rating across 1,614 reviews is unusually deep for the trade. The trade-off is scale: expect a central booking process rather than a small local shop, and confirm the quote in writing.

Best forFast same-day or next-day repairs in Austin and surrounding cities

What We Like

  • Founded in Phoenix in 2007 and now a national company
  • Open 24 hours a day, 7 days a week from a staffed Austin office
  • 4.9 stars from 1,614 Google reviews, read October 24, 2026
  • MaxLife torsion springs rated for up to 80,000 cycles with a lifetime warranty
  • Carries Clopay, Amarr, CHI, Chamberlain, Genie and LiftMaster, with same-as-cash financing

Things to Consider

  • It is a national brand, so first contact may go through a central line rather than the Austin office
  • The Austin page lists (512) 256-6352 while Google lists (512) 360-8951, so confirm which number to call
  • The site names no Austin team members, and pricing is given only through an online estimator

Customer Ratings

Google Reviews for A1 Garage Door Service

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 1618 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 4 stars2%
  • 3 stars1%
  • 2 stars1%
  • 1 star2%
iAbout this distribution

The distribution reflects the 1618 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • A B (Austin Colony)5.0

    He did an excellent job and made my garage rails run smoothly when open and close.

    October 2026Google
  • Carl Pritchett5.0

    Patrick Day did a fantastic job analyzing my garage door issues and installing the necessary upgrades. Very impressed with the workmanship and great customer service. Highly recommended!

    October 2026Google
  • Stephanie Schumann5.0

    If we have any future issues, I would be glad to have Michael stop by again! He was on time and thorough and explained everything.

    October 2026Google
  • Beth Zabel5.0

    Michael Malveaux was my service man. He was fantastic! He let me watch the whole procedure (replacing the springs on my garage door), explained what he was doing, gave me an education in how garage doors work, and was altogether pleasant and very professional during the whole time he was here. I couldn't ask for a better service man or a more affable person to have doing work for me!

    October 2026Google
  • Chris Hagan5.0

    Michael absolutely handled it first me. 5 star all day

    October 2026Google
  • Harold Wilensky5.0

    Michael did a great job explaining the work that was needed and for quickly and professionally.

    October 2026Google

View more Google reviews

Ranked#2of 6 garage doors in Austin, TXre-checked October 2026

Editorial Ranking

Why A1 Garage Door Service Made Our Top 6

It holds position 2 in 6 Best Garage Door Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About A1 Garage Door Service

A1 Garage Door Service started in Phoenix in 2007 under founder Tommy Mello and has grown into a national company, and its Austin crew works out of a staffed office at 12307 Roxie Drive, Suite 213, in the Pond Springs area of northwest Austin. The branch is open around the clock, and the company's site lists Round Rock, Cedar Park, Buda, San Marcos and New Braunfels among nearby areas it covers. It is a large operation, but the reviews we read describe individual Austin technicians rather than a call center.

A1 Garage Door Service handles the full residential list: broken springs, cables, rollers, tracks and panels, opener repair and installation, and new door installs. The site shows Clopay, Amarr, CHI, Chamberlain, Genie and LiftMaster, and A1 sells its own MaxLife torsion springs, rated by the company for up to 80,000 cycles with a lifetime warranty. Financing is same-as-cash.

Reviewers name the people. Jimmy came out the day after an opener failed and replaced the opener, springs and door braces in one visit. Michael worked a hot Sunday and stayed past his scheduled window to finish a job. Jack did a complimentary lubrication for a new homeowner with no sales pressure, and Dominique explained every component during a tune-up. The caveat is scale: the first number you reach may be a central line, and the Austin page lists a different number (512-256-6352) than Google does (512-360-8951).

A1 Garage Door Service holds 4.9 from 1,614 Google reviews, read October 24, 2026, and the site cites an A+ Better Business Bureau rating. Texas has no statewide garage door contractor licence, so ask for proof of liability insurance, check the business on the Texas Secretary of State SOSDirect lookup and with the BBB, and remember that opener wiring beyond a plug-in connection falls to a TDLR-licensed electrician.

It suits homeowners who want a fast, same-day or next-day visit and a technician who explains options. It suits less well anyone who wants a small owner-run shop or a named Austin manager. Before booking, ask for a written quote, the spring cycle rating, the warranty terms in writing, and confirm insurance.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • BBB A+ ratingBetter Business BureauReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    1618 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in Austin garage doors, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Financing
Available
Emergency callout
Available 24/7
Workmanship warranty
MaxLife torsion springs carry a lifetime warranty and are rated by A1 for up to 80,000 cycles. Ask for full terms in writing.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • A1 Garage Door ServiceA1 Garage Door Service
  • A1 Garage Door ServiceA1 Garage Door Service
  • A1 Garage Door ServiceA1 Garage Door Service
  • A1 Garage Door ServiceA1 Garage Door Service
  • A1 Garage Door ServiceA1 Garage Door Service
  • A1 Garage Door ServiceA1 Garage Door Service

Compare

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A1 Garage Door Service FAQs

  • Do garage door companies in Austin need a licence?

    Texas has no statewide garage door contractor licence, so A1 Garage Door Service is not required to hold one for door and spring work. Ask for proof of liability insurance, check the business on the Texas Secretary of State SOSDirect lookup and with the BBB, and note that opener wiring beyond a plug-in connection must be done by a TDLR-licensed electrician. The company's site cites an A+ BBB rating.

  • Is A1 Garage Door Service open 24 hours in Austin?

    Yes. Google lists the Austin branch at 12307 Roxie Drive, Suite 213 as open 24 hours every day, and the company's Austin page advertises emergency garage door repair around the clock. Reviewers describe next-day visits for an opener failure and a Sunday call during a heatwave, so ask for the earliest arrival window when you call.

  • What warranty and financing does A1 Garage Door Service offer in Austin?

    A1 sells MaxLife torsion springs that the company rates for up to 80,000 cycles and backs with a lifetime warranty, and it offers same-as-cash financing on sales and service. It serves Austin and nearby Round Rock, Cedar Park, Buda, San Marcos, New Braunfels and San Antonio, so ask for the full warranty terms in writing before work starts.

  • Is A1 Garage Door Service licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does A1 Garage Door Service serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does A1 Garage Door Service offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    MaxLife torsion springs carry a lifetime warranty and are rated by A1 for up to 80,000 cycles. Ask for full terms in writing.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
November 11, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
BBB A+ rating (reported only), insurance
Sponsorship status
No commercial relationship
A1 Garage Door Service4.9 on Google · Austin, TXVisit Website