AC & Heat by Kyle

Company Facts

AC & Heat by Kyle at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

200on Google

Rating and review count pulled from Google on September 26, 2026.

What We Like

• 4.9 rating from 200 reviews on its Google Business Profile, read September 26, 2026
• Evening availability, with published hours to 8 PM Monday through Saturday
• Covers both sides of the system, from boilers and furnaces to central air
• Names Carrier and Bosch among the cooling brands it installs
• Claims more than 30 years of hands-on industry experience

Things to Consider

• Closed Sundays, and nothing published promises 24-hour emergency response
• The Google profile and the company website list two different phone numbers
• Presents as residential focused, so commercial or multi-unit work may not fit
• No pricing, financing terms or labour warranty length is published

Google rating

4.9

Based on 200 Google reviews

Review data updated September 26, 2026

View on Google Maps →

Rating Distribution

• 5 stars99%
• 1 star2%

Homes in Newark and East Orange tend to fall into a few familiar categories: two and three-family houses with steam or hot water heat added to over decades, post-war single-families with ageing central air, and converted units where the ductwork was squeezed in wherever it would fit. AC Heat by Kyle presents itself as a residential specialist across that spectrum, offering repair, diagnostics, installation and maintenance rather than commercial rooftop work. The four service lines on its website are straightforward, and the business describes taking each job from an assessment through selection, install and follow-up service.

On the cooling side, the company names Carrier and Bosch as brands it installs, and covers both replacement of tired condensers and air handlers and repairs to systems that are still serviceable. Heating coverage is described as furnace repair, boiler maintenance and efficiency upgrades, which matters in this part of New Jersey because plenty of housing stock still runs on gas boilers feeding cast iron radiators. A contractor comfortable with both a boiler and a split system is genuinely more useful here than one who only touches ducted air, and the site suggests that is the intent. Indoor air quality work is also mentioned, which in practice usually means filtration, humidity control and duct-related fixes.

Who it suits: homeowners who want a single point of contact for the whole system rather than separate heating and cooling firms, and people who need an evening slot. Published hours of 8 AM to 8 PM six days a week are wider than the typical 8 to 4 window, so a 6 PM diagnostic visit is plausible without an overtime conversation. Who it may not suit: landlords needing multi-unit commercial service, anyone who needs Sunday coverage, and households looking for a strictly emergency 24-hour call-out, since nothing in the published information promises overnight response.

The review record is the strongest piece of evidence available. Its Google Business Profile carried a 4.9 rating from 200 reviews when read on September 26, 2026. Two hundred reviews is a meaningful volume for residential HVAC, and a 4.9 average across that many means complaints are rare rather than absent. Read a handful yourself, paying attention to whether people mention the same technician, whether jobs were installs or repairs, and how the company handled anything that went wrong. That last detail tells you more than the average score does.

One practical thing to sort out before you book. The phone number listed on the Google profile, (908) 759-9170, differs from the number printed on the company's own website, (908) 350-9025. Both are probably reachable, but if one does not connect, try the other before assuming the business is unavailable. The published address is a suite number on South Harrison Street in East Orange, which reads more like an office or mail address than a showroom, so expect service to come to you rather than the other way round.

Questions worth asking any HVAC contractor in Essex County, AC Heat by Kyle included. Ask whether the quoted replacement price includes a load calculation rather than swapping like for like, because oversized equipment in a small city house short-cycles and never really dehumidifies. Ask who pulls the mechanical permit and handles municipal inspection, since East Orange and Newark both require it for equipment changes and you do not want that left to you. Ask what the manufacturer warranty covers versus the labour warranty, and whether registration is filed on your behalf, as Carrier and Bosch warranties often depend on it. Ask about diagnostic fee policy: whether it is credited toward the repair, and what happens if a part needs ordering. And for boiler work, confirm combustion testing and venting checks are part of the visit, not an extra.

Compared with the alternatives in this market, the choice generally comes down to larger regional companies with dispatch centres and financing departments, versus smaller owner-led operations. The big firms answer the phone at 2 AM and have more trucks. Smaller outfits like this one usually mean fewer hands on your system and a more direct line to the person making the decisions, though scheduling can be tighter in July and January when everyone calls at once. The company maintains an active presence on Facebook, Instagram, YouTube, LinkedIn, X and TikTok, which is unusual for the trade and gives you a chance to see finished work before committing.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 26, 2026

Google review data updated

September 26, 2026

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship