Alberta Fire & Flood

Customer Ratings

Google Reviews for Alberta Fire & Flood

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”TBTrina Bastien5.0

  Absolutely amazing. Great communication, good and fast workers. They are very responsible, respectful and even awnsered my Dumb questions for my own clarifications. To be fair I also asked these questions just so I didn't ruin their work. My shower ceiling had to be done and it was in-between steps we needed to use the shower befoee the kids stsrtwd school and I got a quick, east response. They are worth it completely in the end.

  September 2026Google
• ”BSBernard Swanevelder5.0

  Had the best experience with Aaron MacDonald. Great guy, super knowledgeable and has great tips & tricks. Highly recommend during and after flood situations.

  May 2026Google
• ”DEDanny Edie (Danny)5.0

  Levi and Travis had done a amazing job in my unit, timely and communication was good!

  February 2026Google
• ”CDChas Denton-James5.0

  Can’t recommend them enough. We had an incident in our bathroom that caused some water to leak down into our basement. On a Sunday, Carol-Ann came out and walked us through what to do and recommend the next steps. She was kind, helpful and honest. Wouldn’t hesitate to reach out to them again.

  September 2025Google
• ”LSLawrence Shaw5.0

  We experienced major water damage to our home in late April. Our refrigerator water service line developed a leak that went unnoticed for two days. The steady dripping wasn’t evident on the main floor as it travelled under the hardwood flooring. We discovered the damage upon going into our basement rec room and found the drywall ceiling on the floor, with water dispersed throughout the carpeted floor. This was at 4pm on a Friday, I called AFF immediately, they arrived within an hour and commenced the cleanup. By 11:30 that night they had removed all the damaged drywall and carpet, installed drying equipment and removed affected hardwood that was now starting to warp. Once we had approval, AFF went to work, starting with a complete pack out of all our contents on the main room and basement. Everything was inventoried, carefully packed and taken to their climate controlled warehouse. From there things proceeded from tear out, completing drying and preparing the final estimate for the insurer. Once approved repairs were completed professionally and in a timely manner. Being a retired insurance adjuster, I have experienced these types of claims hundreds of times, this is the first for us on our own home.<br><br>If you ever have any home damage and need a qualified restoration company, call AFF first before you call your insurance, some insurers use “preferred contractors “, these aren’t always the best choice, they’re working for your insurer not you!<br><br>Lawrence Shaw<br>Calgary Alberta

  September 2025Google
• ”EGElia Gindin5.0

  We experienced a flood in July, and after a quick Google search for help with water damage, Alberta Fire and Flood stood out right away. From the first conversation, they treated us with respect and never talked down to us—something we unfortunately experienced with other companies. They understood that we had limited knowledge about how to handle the situation, with or without an insurance claim, and patiently guided us through every step of drying and repairing our basement. Sjohn and everyone we worked with were kind, efficient, and quick to respond. Alberta Fire and Flood will definitely be our go-to if we ever need help like this again—though we’re hoping we won’t be dealing with another flood anytime soon.

  September 2025Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.7/ 5

  100 customer reviews

• 10

  TenBestFind

  #3Editorially reviewed

  Ranked #3 in Calgary restoration, November 2026

• Alberta Fire & Flood
• Alberta Fire & Flood
• Alberta Fire & Flood
• Alberta Fire & Flood

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Alberta Fire & Flood FAQs

• How long has Alberta Fire & Flood been in Calgary?

  The company says it has served Calgary since 2003, which puts it among the older independent restoration firms in the city.

• Does Alberta Fire & Flood handle sewer backups?

  Yes. Sewer backup cleanup is one of its main services, along with water extraction, structural drying and mould removal.

• What is the EcoClaim certification on its site?

  EcoClaim certifies restoration contractors that track and cut the carbon and landfill waste tied to insurance claims. The site shows Alberta Fire & Flood was certified on January 27, 2025.

• Is Alberta Fire & Flood licensed and insured?

  We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Alberta Fire & Flood serve?

  Calgary. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Alberta Fire & Flood offer emergency service?

  Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

• What warranty do they offer?

  Warranty terms are not on file. Ask for them in writing before work starts.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.