Company Facts
Alert 360 Home & Business Security Austin at a Glance
The work
- Best for
- Homeowners who want professional monitoring and a large support team
- Primary service
- Home security
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Credentials
- Texas alarm company licence
- B04166401 (reported by the company, not verified)
Editorial Review
Our Take on Alert 360 Home & Business Security Austin
Alert 360 brings a long monitoring history and its own Five Diamond central station to a real North Austin office. The 4.8 rating across 505 reviews is strong for a company this size, though you should read the contract terms closely before you sign.
Best forHomeowners who want professional monitoring and a large support team
What We Like
- Austin office at 11500 Metric Blvd Suite 215 with its own Google reviews
- In the alarm and monitoring business since 1973, per the company
- Monitoring from its own Five Diamond designated central station in Tulsa
- Texas licence B04166401 and ACR-1751187 listed on its website
- Installs panels, sensors, video doorbells, cameras, smart locks and thermostats
Things to Consider
- Monitoring is handled from Tulsa, so local staff focus on sales, installs and service
- 15 of the 505 Google reviews are one star, some about sensor repairs
- Contract length and cancellation terms are not posted on the Austin page
Customer Ratings
Google Reviews for Alert 360 Home & Business Security Austin
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars92%
- 4 stars3%
- 3 stars2%
- 2 stars0%
- 1 star3%
iAbout this distribution
The distribution reflects the 505 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Alert 360 Home & Business Security Austin Made Our Top 5
It took first place in 5 Best Home Security Companies in Austin, TX (2026).
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Alert 360 Home & Business Security Austin
Alert 360 Home & Business Security Austin is the local branch of a security company that began as a small installation and alarm monitoring business in 1973. The Austin office sits at 11500 Metric Blvd, Suite 215, in the North Burnet and Gateway area, and Google lists it as open around the clock because monitoring never stops.
For homes, Alert 360 sells professionally installed systems built around a touchscreen panel, door and window sensors, motion detectors, glass break and smoke sensors, video doorbells, indoor cameras, outdoor and floodlight cameras, and smart home add-ons such as locks, lighting, thermostats and garage door control. Everything runs through one app. The company says its monitoring center in Tulsa holds the Five Diamond designation, and its support operation is based in the Dallas area. It also runs a business side with access control and solar camera trailers, which explains the surveillance units in some of its photos.
Its state licence page lists Texas licence B04166401 and ACR-1751187, both issued to the company for alarm work in Texas.
Google shows 4.8 stars from 505 reviews, read November 11, 2026. Most are five stars, and the themes that come up most are knowledgeable installers, doorbell camera installs, system upgrades and timely installation. There are 15 one star reviews in the mix, and some of the lower scores mention sensor repairs and battery replacements, which is worth keeping in mind on an older system.
Alert 360 suits a homeowner who wants a monitored system, a mobile app and a big company behind the account. It suits you less well if you want to buy equipment outright and monitor it yourself. Before signing, ask how long the monitoring agreement runs, what happens if you move or cancel early, whether the equipment is yours once paid off, and what the monthly rate covers. Check the licence on the Texas DPS Private Security TOPS search, and register the system with the Austin Police Department alarm office before it goes live.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Emergency callout
- Available 24/7
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Alert 360 Home & Business Security Austin FAQs
Is Alert 360 licensed to install alarms in Texas?
Yes, its website lists Texas licence B04166401 and ACR-1751187. You can confirm the company licence on the Texas DPS Private Security TOPS public search before you sign anything.
Is the Alert 360 Austin office open 24 hours?
Google lists the Austin office at 11500 Metric Blvd as open 24 hours, which reflects round the clock monitoring. For a visit or a service appointment, call (512) 568-3200 first to book a time.
Does Alert 360 monitor its own alarms?
Yes, the company says it monitors systems from its own Five Diamond designated central station in Tulsa, with U.S. based customer support. Ask for the monitoring agreement in writing so you know the term and the cancellation rules.
Is Alert 360 Home & Business Security Austin licensed and insured?
We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Alert 360 Home & Business Security Austin serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Alert 360 Home & Business Security Austin offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- November 11, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Texas alarm company licence (reported only), insurance
- Sponsorship status
- No commercial relationship