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HomePro

Home security Company in Austin, Texas.

HomePro is a home security company based in Austin, TX. Its Texas alarm company licence is reported by the company and not yet verified, so check it with Texas Department of Public Safety, Private Security Program before work starts.

4.5on Google · 1053 reviews28 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

HomePro is a Texas home technology company founded in 1998 with an Austin office at 1807 W Braker Ln, Suite 400. Security has been part of the business from the start, and the company says it now monitors more than 21,000 homes and has prewired more than 200,000. Much of its work comes through home builders, so many Austin buyers meet HomePro at the design center of a new subdivision. Alongside alarm systems and monitoring, it installs home automation, surround sound, structured wiring and generators. Google shows 4.5 stars from 1,053 reviews, read November 11, 2026. The site lists Texas licence B09309, and Jeff Szajnecki is named as Austin and San Antonio division president.

  • Best for owners of new construction homes whose builder works with homepro
  • Founded in 1998 and focused on home security from its first day, per the company
  • 114 of 1,053 Google reviews are one star, the largest share on this list

Company Facts

HomePro at a Glance

By the numbers

Google rating
4.5out of 5
Customer reviews
1053on Google
In business
28years

Rating and review count pulled from Google on November 11, 2026. Years counted from 1998.

The work

Best for
Owners of new construction homes whose builder works with HomePro
Primary service
Home security

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Not advertised

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Texas alarm company licence
B09309 (reported by the company, not verified)

Editorial Review

Our Take on HomePro

HomePro is the name many Austin new home buyers meet at the builder design center, and it has monitored Texas homes since 1998. Over a thousand Google reviews average 4.5, but the 114 one star reviews mean you should ask hard questions about service.

Best forOwners of new construction homes whose builder works with HomePro

What We Like

  • Founded in 1998 and focused on home security from its first day, per the company
  • More than 21,000 Texas homes monitored and over 200,000 prewired, per HomePro
  • Austin office at 1807 W Braker Ln Suite 400
  • Posted monitoring rates starting at $41.95 a month with cellular communication
  • Texas licence B09309 and fire licence ACR-1757869 listed on its website

Things to Consider

  • 114 of 1,053 Google reviews are one star, the largest share on this list
  • Closed on weekends, per Google hours
  • Most work comes through builders, so retrofit service in older homes may be slower

Customer Ratings

Google Reviews for HomePro

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.5

Based on 1053 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars86%
  • 4 stars3%
  • 3 stars1%
  • 2 stars0%
  • 1 star11%
iAbout this distribution

The distribution reflects the 1053 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • bwoodruffrdh5.0

    Kameron was out today to address a few glitches in my HomePro Security System. He located the faults and corrected them efficiently, then took time to patiently refresh me on how to operate the system. Excellent service from Kameron…I would appreciate his level of service every time. Thank you so much for sending him to do the job!

    November 2026Google
  • Craig Moore5.0

    Kameron did an amazing job. He fixed our in-home vacuum cleaner, and even took a few minutes to address some other Home Pro items in our house. He was professional and very knowledgeable. Thanks Kameron!!

    November 2026Google
  • Tad Zayatz1.0

    Homepro is one of the worst companies anyone can use. They were a nightmare to deal with from the beginning and then their system routinely transmitted false alarms(as in no alarm went off in the home, no phone call was received by me from their monitoring service) to the fire department who showed up. I disconnected the entire system to prevent firefighters from wasting their time and risking their lives responding to false alarms.<br>I tried to cancel but was told I was locked in for the next 2 years to pay for the system that the builder installed. Fine. 2 years later I tried to cancel and they're now saying I needed to let them know months ahead and now owe them for yet another year. Fighting with them now Homepro is the most unprofessional business in Texas.

    November 2026Google
  • Waylan Cain5.0

    Kameron was awesome and a true professional.<br>Technically and service oriented - nice work

    October 2026Google
  • Natalie LeBlanc5.0

    Service & Install tech name Kameron has been to my home twice in the past 18 months and each visit is pleasant, professional, and exceeds in customer service! Thank you so much! It’s because of him that I remain loyal to Homepro.

    October 2026Google
  • Faith Bero5.0

    Could not be more pleased with Cameron’s service. He was excellent and able to address our issues transitioning to wireless. He was very professional and courteous. Could not have asked for better service. Cameron is a great representative of HomePro.

    October 2026Google

View more Google reviews

Ranked#4of 5 home security in Austin, TXre-checked November 2026

Editorial Ranking

Why HomePro Made Our Top 5

It holds position 4 in 5 Best Home Security Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About HomePro

HomePro is a Texas company founded in 1998 that wires and secures homes, mostly through builders. Its Austin office is at 1807 W Braker Ln, Suite 400, in North Austin, with sister offices in Carrollton, Houston and San Antonio. The company says it has specialized in security from its first day, and it now reports more than 21,000 monitored homes, more than 200,000 homes prewired and work with over 100 builders.

For security, HomePro installs alarm systems with cellular monitoring, so a home without a landline can still be monitored, and its posted monitoring rates start at $41.95 a month. It points out that a monitored system can earn a discount on homeowners insurance. The rest of the menu covers home automation, structured wiring, surround sound, home theater, smart shades, central vacuum, electrical work, generators and outdoor kitchens. Every customer facing job is done by a HomePro employee, the company says, and its technicians are licensed and insured. The site footer lists Texas licence B09309 and fire licence ACR-1757869, and its about page names Jeff Szajnecki as Austin and San Antonio division president.

Google shows 4.5 stars from 1,053 reviews, read November 11, 2026. Most are five stars, and the most frequent themes are knowledgeable staff, security system installs, thorough explanations and punctual technicians. The low end is real, though: 114 reviews are one star, which is a larger share than anyone else on this list.

Google lists hours of 8 am to 6 pm on weekdays, closed on weekends. HomePro suits a buyer in a new subdivision where the builder already uses it, since prewiring happens before drywall. It suits you less if you live in an older home and want a small, fast retrofit. Ask about the monitoring term, the cancellation policy and service response times. Confirm licence B09309 on the Texas DPS Private Security TOPS search and get your Austin alarm permit before the system is turned on.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Texas alarm company licenceTexas Department of Public Safety, Private Security Program · B09309Reported
  • Texas fire alarm licenceTexas, as listed on company website · ACR-1757869Reported
  • BBB A+ ratingBetter Business Bureau, as stated on company websiteReported
  • Home security licenceB09309Reported
  • Home security licenceACR-1757869Reported
  • Home security licenceB30951901Reported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.5/ 5

    1053 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Austin home security, November 2026

Gallery

Project Photos

Business-submitted, reviewed by our editors

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HomePro FAQs

  • Is HomePro a licensed alarm company in Texas?

    Yes, the HomePro website lists Texas licence B09309 and fire licence ACR-1757869. You can confirm the company licence on the Texas DPS Private Security TOPS public search.

  • What are HomePro's hours in Austin?

    Google lists the Austin office at 1807 W Braker Ln Suite 400 as open 8 am to 6 pm Monday to Friday and closed on weekends. The phone number is (512) 640-0882.

  • How much is HomePro alarm monitoring?

    HomePro posts security monitoring rates starting at $41.95 a month, using wireless cellular communication so no landline is needed. Ask for the full price and contract term for your system.

  • Is HomePro licensed and insured?

    We checked 0 of 6 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does HomePro serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does HomePro offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Texas alarm company licence (reported only), insurance
Sponsorship status
No commercial relationship
HomePro4.5 on Google · Austin, TXVisit Website