Assured Restoration and Remodeling

Customer Ratings

Google Reviews for Assured Restoration and Remodeling

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”KMKarthiba M SIGC5.0

  Water started coming in after the storm and I was freaking out. Assured showed up fast, got the water out, dried everything, and handled the insurance stuff so I didn’t have to deal with it. They were straight with me the whole time. Glad I called them.

  November 2026Google
• ”RGRichard Gray5.0

  A pipe burst under the house and we had water everywhere. Assured came out the same day, got the water out, and started drying everything. They explained what they were doing in plain English and didn’t make us feel rushed or stupid. Our house is livable again. Really grateful they showed up when we needed them.

  November 2026Google
• ”BRBob Rogers5.0

  Assured Restoration refreshed my kitchen beautifully. Simple, clean work and very respectful team. It feels brighter and much more put‑together now.

  October 2026Google
• ”OVOlympia Voorhees5.0

  Assured Restoration remodeled my bathroom and the result is clean, simple, and modern. They worked efficiently, stayed on schedule, and the space feels much better now.

  October 2026Google
• ”CTClaudette Theodile5.0

  I am very pleased with the service provided by Assured Restoration. The technician, Hamied Mohammed, was very helpful and kept me informed throughout the restoration process. He explained everything that would be done and answered any questions I had. He even assisted with the filing of my insurance claim and handled things with them directly. All the staff that monitored throughout the week were polite and friendly as well. I would definitely use them again or recommend them to others should the need arise.<br><br>Thank you Assured/Hamied for making this process as easy and painless as possible.<br><br>Claudette Theodile

  August 2026Google
• ”PLPam Lavender Realtor1.0

  I am only giving the 1 star to get my review posted. DO NOT work with this company. They are CROOKS! They were referred to me because a plumber found a leak behind our tub and there was some water damage. Assured Restoration assured me they would handle EVERYTHING and that all I needed to pay was my $1000 deductible. Their representatives verified my insurance directly and they told me to let them deal with the insurance company and adjuster which I did. The adjuster told them my policy had a CAP coverage amount for this type claim and Assured Restoration billied almost the entire CAP amount for just the tearout and dryout. Now I have a house with holes in the floor and walls, they destroyed a big garden bathtub for NO REASON when we were asking them to keep the tub. And when they submitted the supplemental claim to the Insurance (which was WAAAY over the CAP) it was denied - Cary Garrett, Owner told me I had to come up with over $12,000 to put my house back. I have texts from Kole at Assured Restoration - I asked him to confirm before I paid the $1000 that my house would be repaired and he put it in writing that they would complete the build back for WHATEVER the insurance paid and I would only pay my deductible. When the text was written, Assured Restoration had already been told by my adjuster about the CAP. OF COURSE - when the supplemental claim was denied, Cary Garrett said they never told me that and I needed to pay out of pocket for them to do the work. Shame on you Cary for lying and taking advantage of people!<br><br>ALWAYS get written confirmation on verbal agreements!<br>I will see them in court soon!<br><br>6/13/26 Response to Owner's comments -<br>Assured Restoration tells you not to worry about contacting Insurance Adjuster - I was smart enough to not listen - My Adjuster DID tell Assured Restoration there was a CAP and I have proof because she also sent me the paperwork showing Adjuster's initial response to them. (when I asked Assured Restoration to send me what they had sent my insurance company - they would not), but my Adjuster DID send it to me. They billed ouy almost the entire claim payout for just the initial dryout and tear out and were paid in full. - I am thinking that they expected once we were stuck with rooms that were destroyed, we would just pay the out of pocket to put it back together. Warning to companies that do this. It does not just go away. Some homeowners will fight back. When you deal direct with Insurance, Assured Restoration, You should verify the coverage and amount of CAP. Especially when Assured Restoration Representatives are telling the innocent home owners they will deal with everything that has to do with the insurance.

  June 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.8/ 5

  224 customer reviews

• 10

  TenBestFind

  #9Editorially reviewed

  Ranked #9 in Houston restoration, November 2026

• Assured Restoration and Remodeling
• Assured Restoration and Remodeling
• Assured Restoration and Remodeling
• Assured Restoration and Remodeling
• Assured Restoration and Remodeling

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Assured Restoration and Remodeling FAQs

• Who runs Assured Restoration and Remodeling?

  The About page names Cary and Sheryl Garrett as founder and CEO and describes the company as family owned and military veteran led.

• Does Assured Restoration do mold remediation?

  The site lists mold prevention during drying but not mold remediation. For an active mold problem, hire a TDLR licensed mold remediation contractor.

• Does Assured Restoration help with insurance claims?

  Yes. The site lists insurance coordination, and a reviewer said the technician helped file the claim.

• Is Assured Restoration and Remodeling licensed and insured?

  We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Assured Restoration and Remodeling serve?

  Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Assured Restoration and Remodeling offer emergency service?

  Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

• What warranty do they offer?

  Warranty terms are not on file. Ask for them in writing before work starts.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.