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SERVPRO of River Oaks

Restoration Company in Houston, Texas.

SERVPRO of River Oaks is a restoration company based in Houston, TX. Its listed services include water damage restoration, fire and smoke restoration and mold remediation. Its Texas mold remediation contractor licence is reported by the company and not yet verified, so check it with Texas Department of Licensing and Regulation before work starts.

4.9on Google · 69 reviews
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

SERVPRO of River Oaks is part of SERVPRO Team Shaw, with an office in the Green Oaks at San Felipe building at 4299 San Felipe Street. The location page names the owners as Derek and Gabrielle Shaw and Susan and Randy Meacham, and it lists Texas mold remediation licence MRC1612 and plumbing licence 44484. The franchise handles water and sewage cleanup, fire and smoke damage, mold remediation, storm response and reconstruction, and the page says its crews are IICRC certified. It holds 4.9 stars from 69 Google reviews, read November 11, 2026. Reviewers describe crews arriving within an hour, daily moisture checks until the house was dry, and a project manager named Julian on the rebuild.

  • Best for inner loop homeowners whose insurer works with servpro
  • Texas mold remediation licence MRC1612 posted on the location page
  • Part of a national franchise, so processes follow the brand system

Company Facts

SERVPRO of River Oaks at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
69on Google

Rating and review count pulled from Google on November 11, 2026.

The work

Best for
Inner Loop homeowners whose insurer works with SERVPRO
Primary service
Restoration

Where

Headquarters
Houston, TX
Service area
Houston
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Texas mold remediation contractor licence
MRC1612 (reported by the company, not verified)

Editorial Review

Our Take on SERVPRO of River Oaks

An inner Loop SERVPRO office with named owners and a posted mold licence. Strong reviews, though fewer of them than the biggest names here.

Best forInner Loop homeowners whose insurer works with SERVPRO

What We Like

  • Texas mold remediation licence MRC1612 posted on the location page
  • Named local owners and team members on the location page
  • IICRC certified crews, according to the page
  • Water, fire, mold, storm and reconstruction under one franchise
  • 4.9 rating from 69 Google reviews, read November 11, 2026

Things to Consider

  • Part of a national franchise, so processes follow the brand system
  • Smaller review count than most companies on this list
  • Several SERVPRO offices serve Houston, so confirm you reach this one

Customer Ratings

Google Reviews for SERVPRO of River Oaks

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 69 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars97%
  • 4 stars1%
  • 1 star1%
iAbout this distribution

The distribution reflects the 69 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Toni Graham5.0

    Jerry, with ServPro, was very prompt, courteous and explained everything thoroughly. He initially set up all the equipment and was helpful in answering. My question questions.

    July 2025Google
  • Marcy A5.0

    We had a great service experience from Crew Chief Jerimye. L here in Houston. They showed up the very next day and started the reclamation process. He and his crew are professional, responsive and dependable. I would recommend Team Shaw to anyone needing help with water damage to their home. Thank you for excellent Service, appreciate you and your team ⭐️⭐️

    July 2025Google
  • Rachel Rogers5.0

    Jerry was great. Patient, on time, and explained the process. Thank you

    July 2025Google
  • Jatinder Nijjer4.0

    Corrine & Sergio with Servpro did a nice job explaining the details of work along with the cost involved.

    July 2025Google
  • Therese Riordan5.0

    I had interior water damage. The Servpro techs Raphael and Ernesto were very pleasant. They kept me informed about what they were doing to get my home dry. They worked very hard. I was impressed that they were able to remove carpet pads without moving furniture out of the bedrooms. I am appreciative for their help and kindness.

    July 2025Google
  • Tashira Orji5.0

    Servpro is a great company to use if you have had water damage to your home. Jerry is one of the gentleman who was apart of the team to get my home back together. He was very friendly and helpful. It’s people like him who keeps the company going.

    July 2025Google

View more Google reviews

Ranked#5of 9 restoration companies in Houston, TXre-checked November 2026

Editorial Ranking

Why SERVPRO of River Oaks Made Our Top 9

It holds position 5 in 9 Best Restoration Companies in Houston, TX (2026).

See the Full Houston RankingPositions cannot be bought

Areas Served

Based in Houston, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About SERVPRO of River Oaks

SERVPRO of River Oaks is a SERVPRO franchise run by SERVPRO Team Shaw. Its Google listing and location page give Suite 240 at 4299 San Felipe Street, part of the Green Oaks at San Felipe office buildings between River Oaks and the Galleria. The page names four owners, Derek and Gabrielle Shaw and Susan and Randy Meacham, and shows photos of local team members.

The page lists Texas mold remediation licence MRC1612 and plumbing licence 44484, says the crews are IICRC certified, and describes the area it covers as River Oaks, Upper Kirby and the Texas Medical Center, with older estates, high rise condominiums and busy commercial buildings. Services follow the SERVPRO list: water and sewage cleanup, fire and smoke damage, mold remediation, storm response, biohazard cleaning and reconstruction. SERVPRO as a brand has worked in restoration since 1967 and has national insurance program agreements.

SERVPRO of River Oaks holds 4.9 stars from 69 Google reviews, read November 11, 2026. One homeowner called at 7 and had a crew there by 8. Others describe technicians named Jerry, James, Raphael and Ernesto checking moisture daily, pulling carpet pad without moving furniture out of the bedrooms, and Julian managing the rebuild after a pipe break.

Who it suits: homeowners in River Oaks, Upper Kirby, Montrose and nearby inner Loop neighborhoods, especially when the insurer works with SERVPRO. Who it suits less well: anyone who wants a small independent firm. Several SERVPRO franchises cover Houston, so confirm you reach this office. Check MRC1612 on the TDLR license search for mold work.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Texas mold remediation contractor licenceTexas Department of Licensing and Regulation · MRC1612Reported
  • Texas plumbing licenceTexas State Board of Plumbing Examiners · 44484Reported
  • IICRC certifiedIICRCReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    69 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #5 in Houston restoration, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • SERVPRO of River OaksSERVPRO of River Oaks
  • SERVPRO of River OaksSERVPRO of River Oaks
  • SERVPRO of River OaksSERVPRO of River Oaks
  • SERVPRO of River OaksSERVPRO of River Oaks
  • SERVPRO of River OaksSERVPRO of River Oaks

Compare

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SERVPRO of River Oaks FAQs

  • Who owns SERVPRO of River Oaks?

    The location page names Derek and Gabrielle Shaw and Susan and Randy Meacham as owners. The office is part of SERVPRO Team Shaw.

  • Is SERVPRO of River Oaks licensed for mold remediation?

    The location page lists Texas mold remediation licence MRC1612. You can check it on the TDLR license search.

  • What part of Houston does SERVPRO of River Oaks cover?

    The page describes River Oaks, Upper Kirby and the Texas Medical Center area. Other SERVPRO franchises cover other parts of the city.

  • Is SERVPRO of River Oaks licensed and insured?

    We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does SERVPRO of River Oaks serve?

    Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does SERVPRO of River Oaks offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Texas mold remediation contractor licence (reported only), insurance, founding year
Sponsorship status
No commercial relationship
SERVPRO of River Oaks4.9 on Google · Houston, TXVisit Website