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Bay Carpet

Flooring Company in New York, New York.

Bay Carpet is a flooring company based in New York, NY. Its listed services include hardwood flooring, tile installation, luxury vinyl plank and carpet installation. Its BBB accredited business, A+ rating is reported by the company and not yet verified, so check it with Better Business Bureau before work starts.

5.0on Google · 960 reviews43 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Bay Carpet is a family-owned flooring showroom at 65-04 Myrtle Avenue in Glendale, Queens, in business since 1983. It sells and installs carpet, hardwood, laminate, tile and vinyl, and it also takes commercial jobs and fits marine carpet for boats. Homeowners can book a free shop-at-home visit instead of coming in, and financing is offered. The company has been BBB accredited since 1996 and holds an A+ rating. Google shows 5.0 from 960 reviews, read November 1, 2026. Reviewers often name estimator Phil and installer Gustavo, and several mention crews that fixed small extras such as a closet door or a stair rail while on site.

  • Best for carpet, stair runners and mixed-floor homes
  • Family-owned in Glendale, Queens since 1983
  • Its site says the showroom opens Sundays while Google lists Sunday closed, so call before visiting.

Company Facts

Bay Carpet at a Glance

By the numbers

Google rating
5.0out of 5
Customer reviews
960on Google
In business
43years

Rating and review count pulled from Google on November 1, 2026. Years counted from 1983.

The work

Best for
Carpet, stair runners and mixed-floor homes
Primary service
Flooring

Where

Headquarters
New York, NY
Service area
New York
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Available

Credentials

BBB accredited business, A+ rating
BBB accredited business, A+ rating (reported by the company, not verified)

Editorial Review

Our Take on Bay Carpet

Bay Carpet is the most complete one-stop shop on this list, with more than four decades of family ownership and a near-perfect review record at high volume. Its strength is carpet, stairs and mixed floors, not specialty hardwood refinishing.

Best forCarpet, stair runners and mixed-floor homes

What We Like

  • Family-owned in Glendale, Queens since 1983
  • BBB accredited since 1996 with an A+ rating
  • Carpet, hardwood, laminate, tile and vinyl under one roof
  • Free shop-at-home visits with samples brought to the house
  • Financing application, commercial work and marine carpet offered

Things to Consider

  • Its site says the showroom opens Sundays while Google lists Sunday closed, so call before visiting.
  • Hardwood sanding and refinishing is not its stated focus, so a refinishing specialist may suit that job better.
  • The listing shows one showroom in Queens with no named owner or team page, so ask who will run your job.

Customer Ratings

Google Reviews for Bay Carpet

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

5.0

Based on 960 Google reviews

Review data updated November 1, 2026

View on Google Maps

Rating Distribution

  • 5 stars99%
  • 4 stars1%
iAbout this distribution

The distribution reflects the 960 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • فـتـىء اب5.0

    ⭐⭐⭐⭐⭐ Great experience! They installed the carpet in my apartment today, and it looks beautiful. The team was professional, friendly, and made the whole process easy and hassle-free. I’m very happy with the results and highly recommend them!

    October 2026Google
  • Anna Voxakis5.0

    I give Bay Carpet 10 Stars for their exceptional workmanship and customer service because 5 stars just doesn't cover it. I was sooo stressed out about changing my floors and Phil the vice president of the company, a gentleman, and honest man without taking advantage of me as a single woman gave me a fair price for the work that needed to be done and trust me it was a lot. It included pulling up old floors and carpeting and leveling my floors. Phil just put my mind at ease from the moment he walked into my door and erased all of my stress and fears. I had vinyl floors and carpeting done and their workers moved my furniture and even plugged in my refrigerator in another room while working on my kitchen floors. They think, they are respectful and work hard. My experience with customer service and dealing with Joan and Suly when I had a question they were kind, honest and only wanted to make sure that I was happy with every detail.<br>I cannot say enough about Bay Carpet and how pleased I am with all their work, service and support.

    October 2026Google
  • francoise nassi5.0

    Amazing company! They did a large commercial project for us. From sales to installation the customer service was on point!! Friendly, fast, professional and within budget! Will definitely be using them again!!!

    October 2026Google
  • Ingra DeSena5.0

    They were fantastic! The free estimate took minutes- the next day my new vinyl flooring was installed quickly, clean and on time! I needed this done quick and they delivered!<br>I highly recommend Bay Carpet!

    October 2026Google
  • Logan Serra5.0

    Excellent service.. reasonable price very good installers when above and beyond.. I would highly recommend having Wilfredo to install your flooring very nice guy very honest guy and very hard worker... Very satisfied all around will be using them again in the future

    October 2026Google
  • Joe Passarella5.0

    Staircase runner install went perfectly. All of the staff are very professional. Great workmanship. I am very happy with the job.

    October 2026Google

View more Google reviews

Ranked#1of 6 flooring companies in New York, NYre-checked November 2026

Editorial Ranking

Why Bay Carpet Made Our Top 6

It took first place in 6 Best Flooring Companies in New York, NY (2026).

See the Full New York RankingPositions cannot be bought

Areas Served

Based in New York, NY.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Bay Carpet

Bay Carpet has sold flooring out of Glendale, Queens since 1983, and the same family still owns it. The showroom sits at 65-04 Myrtle Avenue, close to the Queens and Brooklyn border, which puts Ridgewood, Middle Village, Maspeth, Forest Hills and Bushwick within an easy drive. That reach matters in a city where most flooring jobs happen in apartments, rowhouses and co-ops with tight stairwells and strict delivery rules.

The company covers the full range a homeowner is likely to ask about: carpet, hardwood, laminate, tile and vinyl planks, plus commercial flooring and a marine division that supplies carpet and woven vinyl for boats. Its site lists installation guides for each material, a gallery of finished rooms and a financing application. The free shop-at-home service brings samples to the house, so a buyer can see color against real light before ordering.

Reviews read in the Google listing describe a consistent routine. Phil visits to measure and write the estimate, an installation crew arrives a few days later, and a staff member follows up afterward. Reviewers praise installer Gustavo for luxury vinyl planks and mention a crew of four that replaced bedroom carpet and a staircase in one visit, then tightened a stair rail and repaired a closet door without being asked. One commercial customer had laminate laid in a lab space and called the cleanup excellent.

Bay Carpet reports a BBB accreditation since August 30, 1996 and an A+ rating, and a Queens Chronicle feature is linked from its about page. Google shows 5.0 from 960 reviews, read November 1, 2026.

It suits homeowners and landlords who want carpet, stair runners or a mix of floor types handled by one company, and anyone who prefers a showroom to a pure installer. It suits less well a buyer who wants only sanding and refinishing of existing hardwood, since that is not the company's stated focus. Before booking, ask for a written quote that names the product, underlayment and removal of old flooring, ask who will install it, confirm the warranty terms, and ask whether the price includes moving furniture. New York does not license flooring installers at the state level, so check that the company carries insurance and, for larger projects, ask for a certificate.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • BBB accredited business, A+ ratingBetter Business BureauReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    5.0/ 5

    960 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #1 in New York flooring, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Financing
Available

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Bay CarpetBay Carpet
  • Bay CarpetBay Carpet
  • Bay CarpetBay Carpet
  • Bay CarpetBay Carpet

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Bay Carpet FAQs

  • Is Bay Carpet licensed and accredited?

    Bay Carpet reports a Better Business Bureau accreditation dating to August 30, 1996 and an A+ rating. New York State does not license flooring installers, so ask the company for its insurance certificate and a written quote before work starts. For projects that involve structural or plumbing changes, New York City requires a licensed contractor.

  • What are Bay Carpet's hours and can it come to my home?

    Google lists Bay Carpet open Monday to Saturday from 8 AM to 6 PM and closed Sunday, although its website says the showroom is open on Sundays, so call (718) 366-5001 first. The company offers a free shop-at-home service where samples are brought to your house, and it schedules installation by appointment.

  • Does Bay Carpet offer financing and what flooring does it install?

    Yes, the company has a financing application on its website. It installs carpet, hardwood, laminate, tile and vinyl for homes, and it also handles commercial flooring and marine carpet for boats. Ask for the warranty terms in writing, since the site does not publish them.

  • Is Bay Carpet licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Bay Carpet serve?

    New York. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Bay Carpet offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 1, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
BBB accredited business, A+ rating (reported only), insurance
Sponsorship status
No commercial relationship
Bay Carpet5.0 on Google · New York, NYVisit Website