Company Facts
Brown Chimney at a Glance
The work
- Best for
- pre-season sweeps and inspections booked on evenings or weekends
- Primary service
- Chimney
- Team size
- 4 to 14 crew teams (2 people per crew)
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- Parts and labor workmanship warranty on all repairs, term not stated
Editorial Review
Our Take on Brown Chimney
A spotless 5 from 25 reviews on the Google profile reads well, though the sample is small enough that we would still get a second quote on anything structural. The seven-day, 8 AM to 8 PM hours are the genuinely useful detail, especially in the December scramble when everyone remembers their flue at once. Good candidate for inspections, sweeps and cap work; less proven, on public evidence, for major masonry rebuilds.
Best for: pre-season sweeps and inspections booked on evenings or weekends
What We Like
- Published hours of 8 AM to 8 PM seven days a week, including Sunday
- 5 rating from 25 reviews on the Google Business Profile as of September 2, 2026
- Central Oak Lawn address, convenient to inner-city Dallas neighbourhoods
- Part of a wider branded operation, which usually means proper scheduling and reporting
Things to Consider
- Twenty five reviews is a small sample to judge complex repair work by
- The profile does not list certifications, insurance details or pricing
- No published evidence of large masonry rebuilds or wood stove installations
- Listed phone number carries a 936 area code rather than a Dallas prefix
Google Reviews for Brown Chimney
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 25 Google reviews
Review data updated September 19, 2026
Rating Distribution
- 5 stars100%
iAbout this distribution
The distribution reflects the 25 Google reviews available when this profile's review data was last refreshed on September 19, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Arturito Castro5.0Thanks to Ben and his team, everything from start to finish is was greatMay 2026Google
- Estiven Castro5.0Fast and kindly service. I'm very happy with the serviceMay 2026Google
- Dipendra Dhakal5.0Outstanding installation, modern retro look. Overall very satisfied with Brown chimney, start with Lia from the office to the techsMay 2026Google
- Mr G.T5.0Cleaned our iron wood stove fast and professionally. Will hire them againMay 2026Google
- Charan Kakarala5.0Excellent service definitely should visit Ben is very helpfulMay 2026Google
- Daniel Mady5.0The tech was super friendly, kept everything clean, and made the whole process easyApril 2026Google
Editorial Ranking
Why Brown Chimney Made Our Top 10
It holds position 10 in 10 Best Chimney Services in Dallas, TX.
Services Offered
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Brown Chimney
Fireplaces in North Texas lead a strange life. They sit cold for eight or nine months, collect dust and the occasional bird, then get lit hard for a handful of cold snaps between December and February. That pattern shapes the whole trade here, and it shapes what a company like Brown Chimney gets called out to do. The Dallas operation lists an Oak Lawn address at 3838 Oak Lawn Ave, Suite 1000, and publishes hours of 8 AM to 8 PM every day of the week, Sunday included, which is unusual enough in this trade to be worth noting up front.
As of a Google Business Profile check on September 2, 2026, the listing carried a 5 rating from 25 reviews. That is a clean record, and it is also a small sample. Twenty five people is enough to suggest the work is being done properly and the crews are pleasant to deal with, but it is not enough to tell you how the company handles a job that goes sideways, a warranty callback, or a chase rebuild that runs into hidden water damage. Read the reviews themselves rather than the number, and look for whether anyone describes a repair rather than just an inspection or a sweep.
The Google category is simply chimney services, which in practice usually covers sweeping, camera inspections, cap and crown work, flashing repair, damper replacement, firebox and mortar repair, and liner installation. The website points to a Dallas page under a wider brand, so it is fair to assume this is a regional operation with local crews rather than a single owner-operator van. That has trade-offs either way. Multi-market companies tend to have better scheduling systems, standard inspection reports and consistent pricing, while a one-man shop often gives you the same face on every visit. Ask which you are getting when you book.
Dallas housing stock matters here more than people expect. A good deal of the city's chimney work involves masonry fireplaces in Lakewood, the M Streets, Kessler Park and Preston Hollow that predate any serious code enforcement on liners, alongside a huge number of prefabricated metal fireboxes installed in eighties and nineties construction across Far North Dallas, Garland and the suburbs. Those two categories need completely different repairs. A cracked clay flue tile in an older masonry stack is a relining conversation. A rusted or warped prefab firebox panel is usually a manufacturer-specific replacement part, and if the part is discontinued, the honest answer is a full unit swap rather than a patch. Any chimney company worth hiring will tell you which situation you are in before quoting.
Water is the other Dallas theme. Freeze-thaw cycling is mild here compared with the north, but heavy spring storms, hail on caps and chase covers, and long stretches of sun beating on a crown produce cracked mortar, rusted chase pans and stained interior walls. Plenty of what looks like a chimney leak is actually failed flashing where the stack meets the roof. If you have a stain on the ceiling near the fireplace, ask whoever inspects it to photograph the flashing and the crown, not just the flue.
Who is this a good fit for? Homeowners who want an inspection and sweep before the first cold front, people who need a cap or damper replaced, and anyone who would rather book an evening or weekend slot than take a weekday off work. The seven-day published hours are the standout practical advantage. Brown chimney work in the middle of a January freeze tends to book out fast, so those wider windows can matter.
Who should look elsewhere, or at least get a second quote? Anyone facing a full masonry rebuild, a historic stack in a conservation district, or a complex wood stove and insert installation. Those jobs deserve a specialist with a long, visible portfolio of similar work, and 25 reviews will not show you that.
Before hiring, ask for a written inspection report with photographs, confirm the level of inspection being performed, ask whether the technician is CSIA certified and get that in writing, and request a line-item quote separating sweeping from any repair. Ask about after-hours pricing if you are booking an evening call. Ask what happens if the crew finds something worse once the cap comes off, since that is where surprise costs live. Compared with the broader Dallas market, which runs from national franchises to solo sweeps working out of a pickup, brown chimney sits in the middle: reachable most of the week, well reviewed so far, and worth a phone call before the season turns.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- CSIA-certified techniciansReported
- NFPA 211 compliantReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
25 customer reviews
TenBestFind
Editorially reviewed
Ranked #10 in Dallas chimney services, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Workmanship warranty
- Parts and labor workmanship warranty on all repairs, term not stated
Project Photos
Business-submitted, reviewed by our editors
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Brown Chimney FAQs
What are Brown Chimney's hours in Dallas?
The published hours are 8 AM to 8 PM, Monday through Sunday. That includes weekends, which is uncommon in this trade and useful if you cannot take a weekday off. Call ahead in December and January, since that is when Dallas chimney companies book out fastest.
How is the company rated?
It held a 5 rating from 25 reviews on its Google Business Profile when checked on September 2, 2026. That is a clean record, but 25 reviews is a modest sample, so read the individual comments to see whether people are describing sweeps, inspections or actual repairs.
How often should a Dallas fireplace be swept?
General industry guidance is an annual inspection, with sweeping when creosote buildup warrants it. In Dallas, where many fireplaces only burn a handful of times a season, the yearly visit is often more about checking the cap, crown, flashing and damper than about soot volume.
Do they work on prefabricated metal fireplaces as well as masonry ones?
The Google category is listed simply as chimney services, so ask directly when you call. It matters, because prefab units common in eighties and nineties suburban builds need manufacturer-specific replacement panels, while an older masonry stack in Lakewood or Kessler Park is a different repair conversation entirely.
My ceiling is stained near the fireplace. Is that a chimney problem?
Often yes, but frequently it is the flashing where the stack meets the roof rather than the flue itself. Cracked crowns and rusted chase covers are the other usual suspects in North Texas. Ask for photographs of the crown and flashing as part of any inspection so you can see the cause yourself.
What should I ask before booking?
Ask for a written, photographed inspection report, the level of inspection being performed, whether the technician holds CSIA certification, and a line-item quote that separates the sweep from any repair. Also ask what happens to the price if something worse is found once the cap comes off.
Where is the Dallas office located?
The listed address is 3838 Oak Lawn Ave, Suite 1000, Dallas, TX 75219. That puts it in Oak Lawn, close to Uptown, Highland Park and the Park Cities, though service areas for chimney companies usually stretch well beyond the office postcode. Confirm coverage for your suburb when you call.
Is Brown Chimney licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Brown Chimney serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Brown Chimney offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Parts and labor workmanship warranty on all repairs, term not stated. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 19, 2026
- Google review data updated
- September 19, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.