Cleaning & Restoration Specialist, Inc.

Customer Ratings

Google Reviews for Cleaning & Restoration Specialist, Inc.

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”THTed Henderson5.0

  CRS goes above and beyond in the water and mold remediation space. They are my go to when referring a respected remediation specialist to clients!

  November 2026Google
• ”JEJonathan Esquivel5.0

  Company of integrity, really good people to work with! Highly recommend them.

  October 2026Google
• ”ALAdita Lang5.0

  I can’t say enough good things about Cleaning Restoration Specialists (CRS) and the entire team. After a major leak at my mother’s house resulted in extensive mold remediation, I was understandably overwhelmed. CRS made a very stressful situation so much easier to manage.<br><br>Jim, one of the managers, was absolutely incredible. He kept me informed throughout the entire process and regularly called me with updates so I always knew what was happening. His communication, kindness, and willingness to help made such a difference.<br><br>Tom, the owner, personally made sure the job was done correctly and that nothing was overlooked. It was clear that he genuinely cared about doing things right and making sure my mother’s home was properly taken care of.<br><br>And Yolanda in the office was wonderful. She went above and beyond to help me navigate the insurance company, which was an enormous help during an already difficult situation.<br><br>There were many other people behind the scenes who contributed to getting everything done, and I’m grateful to every one of them. Jim, Tom, and Yolanda are simply the people I worked with most closely, and each one represented the professionalism, care, and compassion that I experienced from the entire CRS team.<br><br>Professional, responsive, thorough, and genuinely caring. When you’re dealing with water damage and mold in your mother’s home, you need a company you can trust—and CRS was exactly that. I would highly recommend Cleaning Restoration Specialists to anyone dealing with water damage, mold remediation, or restoration.

  September 2026Google
• ”MLMicah Leonard5.0

  Joel, Tom, George and Timothy have been such a great find. I am so thankful for them being here along the way in such a hectic time. They made a huge impact in this whole process!!!

  September 2026Google
• ”NGNatalia Garcia Gomez5.0

  Tom came out to assess our floors free of charge and quickly identified a leak. He was fast, extremely efficient, and super helpful throughout the entire process. Highly recommend his services!

  August 2026Google
• ”EWelizabeth williams5.0

  If I could give them more than 5 stars I would. I had water damage in the guest bath behind the wall. My plumbing company recommended two companies to provide an estimate for repairs to submit to my insurance company. The first company sent two guys out that set up two fans per their bosses instructions but didn't know why they were doing it. That was the 1st red flag. There were others but what ended it for me is that the owner of that company checked for water damage under the tile by tapping a flashlight on it and listening for a hollow sound. I told him I needed actual scientific documentation to submit and he waived me off.<br>I then called CRS and spoke to a lovely, knowledgeable and competent woman. (I found out later she and her husband are the owners.) She listened to my concerns and had her husband come out instead of one of his workers so that he could check things himself. Not only did he talk to me about what had been done correctly and not by the other company, he checked for water damage under the floor and behind the wall of the bathroom using a meter. But he also checked for damage where the pipes run under the house. Fortunately there were no leaks to be found. I showed him the report from the 1st company and he said that it looked alright since there was no water damage under the floor to report to my insurance company.<br>He was here for about an hour and didn't charge me anything. This company is completely competent. They cared about the stress and uncertainty I was experiencing and honestly, I wish they provided other services so that I could call them in the future.

  July 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.9/ 5

  106 customer reviews

• 10

  TenBestFind

  #3Editorially reviewed

  Ranked #3 in San Antonio restoration, November 2026

• Cleaning & Restoration Specialist, Inc.
• Cleaning & Restoration Specialist, Inc.
• Cleaning & Restoration Specialist, Inc.
• Cleaning & Restoration Specialist, Inc.
• Cleaning & Restoration Specialist, Inc.

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Cleaning & Restoration Specialist, Inc. FAQs

• Is Cleaning & Restoration Specialist licensed for mold remediation in Texas?

  Yes. The site lists Texas mold remediation licence MRC1903 and mold assessment licence MAC1972. Check both on the TDLR licence search, and use an independent assessor if CRS is doing the remediation on your project.

• How fast can Cleaning & Restoration Specialist get to my San Antonio home?

  The company says its IICRC certified team responds 24/7 with a 45 minute arrival time, and Google lists the GateCrest office as open 24 hours every day.

• Does Cleaning & Restoration Specialist work with my insurance company?

  Yes. CRS says it works with all insurers and offers free inspections and estimates, and several reviewers say the owners helped them deal with their insurance company.

• Is Cleaning & Restoration Specialist, Inc. licensed and insured?

  We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Cleaning & Restoration Specialist, Inc. serve?

  San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Cleaning & Restoration Specialist, Inc. offer emergency service?

  Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

• What warranty do they offer?

  Warranty terms are not on file. Ask for them in writing before work starts.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.