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Express Flooring

Flooring Company in San Antonio, Texas.

Express Flooring is a flooring company based in San Antonio, TX. Its listed services include tile installation, luxury vinyl plank and carpet installation. Its Lifetime installation warranty offered by the company is reported by the company and not yet verified, so check it with Express Flooring, as stated on company website before work starts.

4.5on Google · 710 reviews22 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Express Flooring sells and installs floors through in-home consultations, a model its website says the company has used since 2004. Its San Antonio office is on Business Park in the northeast side. The company advertises a lifetime installation warranty, free furniture moving and installers held to a quality standard. Google shows 4.5 stars from 710 reviews, read November 1, 2026, the highest review count and the lowest rating on this list. Reviewers name estimator Jean Carlos and Crystalee and installer teams led by Roberto and Julio. Phone hours run late, to 10 p.m. on weekdays.

  • Best for shop-at-home flooring with long evening hours
  • 4.5 stars across 710 Google reviews, read November 1, 2026, the largest review base here
  • 4.5 stars is the lowest average on this list, so read recent reviews

Company Facts

Express Flooring at a Glance

By the numbers

Google rating
4.5out of 5
Customer reviews
710on Google
In business
22years

Rating and review count pulled from Google on November 1, 2026. Years counted from 2004.

The work

Best for
Shop-at-home flooring with long evening hours
Primary service
Flooring

Where

Headquarters
San Antonio, TX
Service area
San Antonio
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Lifetime installation warranty, as stated on the company website.

Credentials

Lifetime installation warranty offered by the company
Lifetime installation warranty offered by the company (reported by the company, not verified)

Editorial Review

Our Take on Express Flooring

The in-home model and late hours set it apart, and 710 reviews give the rating real weight. The 4.5 average is the lowest here, so read recent reviews before booking.

Best forShop-at-home flooring with long evening hours

What We Like

  • 4.5 stars across 710 Google reviews, read November 1, 2026, the largest review base here
  • In-home sales and installation model, used since 2004 according to the website
  • Lifetime installation warranty and free furniture moving, per the company website
  • Phone and office hours run to 10 p.m. on weeknights and 7 p.m. on weekends
  • Reviewers name estimators Jean Carlos and Crystalee and installers led by Roberto and Julio

Things to Consider

  • 4.5 stars is the lowest average on this list, so read recent reviews
  • It is a regional company with many markets, not a San Antonio-only shop
  • There is no browsing showroom, so you see samples at home

Customer Ratings

Google Reviews for Express Flooring

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.5

Based on 710 Google reviews

Review data updated November 1, 2026

View on Google Maps

Rating Distribution

  • 5 stars84%
  • 4 stars2%
  • 3 stars1%
  • 2 stars1%
  • 1 star12%
iAbout this distribution

The distribution reflects the 710 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Lataisha Young5.0

    The quality of our floors are amazing. The quality of work was great. The workers were wonderful. They were fast and efficient. The communicated very well. Our rep was very good. She laid everything out from Day one everything was wonderful!!!

    October 2026Google
  • Sheri Gutierrez1.0

    Still waiting for contact from Customer Service....... Still have excess unopened boxes of trim in my garage and driveway due to their measurements being way off.<br>I have come to the conclusion that this company DOES NOT care about their customers. Look at their Google reviews, they only respond to positive. A.I. responses? More than likely. We have emailed our concerns to corporate, and they have ignored us. Don't let the numbers you get during your initial meeting with a sales rep blind you to the service you will receive. Now, because of how they have ignored our concerns, emails and reviews and because we have been left with unopened boxes of supplies due to their incorrect measurements, we will be contacting the BBB.<br><br>Where do I start...<br><br>Our sales representative, Luke, was responsive as long as everything was going smoothly. The moment problems came up, however, he stopped responding altogether.<br>The crew that installed our laminate flooring and tile did an outstanding job. They were professional, efficient, and their work looks great. Unfortunately, the carpet installation crew was a completely different experience.<br>Our contract clearly stated that furniture would be moved and new baseboards would be installed. When I returned from running an errand, I found my 72-year-old husband moving furniture because the installers weren't doing it. The furniture they had moved was piled into the living room, with metal bed frames carelessly laid across our brand-new laminate flooring.<br>The problems didn't stop there. They never moved two twin beds out of one room before installing the carpet, refused to remove the old baseboards and install the new ones as contracted, and failed to install a transition strip between the carpet and laminate. The carpet has already started fraying because of the missing transition piece.<br>They also tucked the carpet underneath the edge of the newly installed laminate instead of finishing it correctly. This caused sections of the laminate flooring to become loose and had to be corrected later.<br>To make matters worse, while we were in another room, one of the installers started playing a guitar we have hanging on our wall. After they left, we also found personal belongings they had left behind in one of our bathrooms. By that point, they had frustrated my husband so much that we simply told them to leave without moving any of the furniture back into place.<br>When we reached out to Luke about these issues, he responded twice and then completely disappeared. After four days of no communication, my husband called the local store and was promised a return call. Two hours passed, and we still heard nothing. It wasn't until we contacted corporate that anything was finally done.<br>The bright spot in this entire experience was Remy, the gentleman who came out afterward to remove and replace the baseboards. He was professional, courteous, took pride in his work, and restored some of our confidence in the company.<br>Because of the excellent laminate and tile crew and because of Remy, I'm giving Express Flooring two stars instead of one. Without them, this review would have been much different.

    October 2026Google
  • Rene Alvarado5.0

    Two great days of listening and watching the crew take good care of my new flooring and base boards. The crew knew what they were doing and were quick to get it done. Very happy very satisfied… Thanks!!

    October 2026Google
  • Esther Declet5.0

    The team of installers were very knowledgeable and professional. The Forman had everything planned out; what his crew each had to do. They started to work right away and completed the carpet installation right away. They were very polite and courteous and did a great job.

    October 2026Google
  • Jesse Yeatman1.0

    Do not deal with these people. I’ve had an awful experience. I tried to get them to schedule and repair my flooring for 2 1/2 months. Finally, the day comes and they brought the wrong flooring. Next day, brought the right materials but when they were finished some things still needed to be touched up.

    October 2026Google
  • Ashley Neely5.0

    The whole process was quick and efficient. We found a vinyl plank option that almost perfectly matched our existing floor. 3 days later the crew showed up at 9 am and moved furniture, ripped out the carpet in 3 bedrooms, replaced it with vinyl plank flooring, added quarter round to the baseboards, and replaced the furniture all by abound 5 pm. One guy came back 2 days later to add the boards to cover the transition areas (not present in the photo below). Entirely satisfied with the process, the price (hooray for educator and overstock discounts!), and the work. Would highly recommend.

    October 2026Google

View more Google reviews

Ranked#7of 10 flooring companies in San Antonio, TXre-checked November 2026

Editorial Ranking

Why Express Flooring Made Our Top 10

It holds position 7 in 10 Best Flooring Companies in San Antonio, TX (2026).

See the Full San Antonio RankingPositions cannot be bought

Areas Served

Based in San Antonio, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Express Flooring

Express Flooring sells and installs floors through in-home consultations, a model its website says the company has used since 2004. The San Antonio office sits on Business Park on the northeast side, and the company is a regional brand with service pages for many Texas markets rather than a single-city shop. Its pitch is convenience: a sales consultant brings samples to your home, measures, and gives a quote, and the company's own installers do the work.

The website lists a lifetime installation warranty, free furniture moving and a free estimate. It also says its craftsmen must meet a quality standard before they take jobs. Those are company statements, so ask to see the warranty document before you sign.

Google shows 4.5 stars from 710 reviews, read November 1, 2026. That is the highest review count and the lowest rating on this list, which is still at the 4.5 cutoff. Reviewers frequently praise individual staff. Edward said Roberto's installation team removed laminate and glued-down plank flooring, which took real effort. Ezinne credited Jean Carlos for guiding her design decisions and Julio and his crew for the install. Rick said the company contacted him quickly and that Crystalee came the next day and did a great job.

Google lists hours of 8 a.m. to 10 p.m. Monday through Thursday, 8 a.m. to 9 p.m. Friday, and 8 a.m. to 7 p.m. on weekends, which is unusually long for the category.

Express Flooring suits homeowners who would rather shop from the couch than visit a showroom and who want evening or weekend contact. It suits less well anyone who wants to touch large floor samples in a store before choosing. Ask for the lifetime warranty in writing, ask whether your installers are employees or subcontractors, and compare the quote line by line with at least one showroom estimate.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Lifetime installation warranty offered by the companyExpress Flooring, as stated on company websiteReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.5/ 5

    710 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #7 in San Antonio flooring, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
Lifetime installation warranty, as stated on the company website.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Express FlooringExpress Flooring
  • Express FlooringExpress Flooring
  • Express FlooringExpress Flooring
  • Express FlooringExpress Flooring

Compare

Similar Flooring companies in San Antonio

Express Flooring FAQs

  • Is Express Flooring licensed in San Antonio?

    Texas does not issue a state licence for flooring installers, and Express Flooring does not publish a licence number on its San Antonio page. Ask for proof of insurance and whether your installers are employees or subcontractors before you sign.

  • What are Express Flooring's hours in San Antonio?

    Google lists hours of 8 a.m. to 10 p.m. Monday through Thursday, 8 a.m. to 9 p.m. Friday, and 8 a.m. to 7 p.m. Saturday and Sunday. The office is at 5540 Business Park and the phone number is (210) 864-7960.

  • Does Express Flooring warranty its installation?

    The company states a lifetime installation warranty and free furniture moving, and it gives free in-home estimates. Ask to read the warranty document before you sign, and compare the quote with one showroom estimate.

  • Is Express Flooring licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Express Flooring serve?

    San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Express Flooring offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Lifetime installation warranty, as stated on the company website.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 1, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Lifetime installation warranty offered by the company (reported only), insurance
Sponsorship status
No commercial relationship
Express Flooring4.5 on Google · San Antonio, TXVisit Website