Company Facts
HBR Hearth and Chimney at a Glance
The work
- Best for
- pre-season sweeps and inspections on both masonry and prefab Dallas fireplaces
- Primary service
- Chimney
Where
- Headquarters
- Dallas, TX
- Service area
- 2 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- States services are guaranteed and warrantied, and that fireplace accessories carry a warranty, without stating a term
Editorial Review
Our Take on HBR Hearth and Chimney
The review volume is the standout here: 572 ratings averaging 4.9 on the Google profile as of September 2, 2026 is a body of feedback most chimney companies in Dallas cannot match. The single-trade focus and the separate trading name under The Chimney Rescue both point to a specialist operation rather than a general contractor with a brush. The gap to watch is out-of-hours cover, since published hours close at 6 PM on weekdays and the business is shut on Sundays.
Best for: pre-season sweeps and inspections on both masonry and prefab Dallas fireplaces
What We Like
- 4.9 rating from 572 reviews on the Google Business Profile, read September 2, 2026, an unusually large sample for this trade
- Chimney services is the only listed category, suggesting a genuine specialist rather than a general contractor
- Northeast Dallas base puts Lake Highlands, Richardson-side and East Dallas neighbourhoods within easy reach
- Saturday morning hours give homeowners a weekend option for inspections
- Long track record implied by review volume across both masonry stacks and prefabricated factory-built systems
Things to Consider
- Closed Sunday and no after-hours availability listed, so emergency callouts are unconfirmed
- No pricing, certifications or service radius published on the profile, all worth confirming by phone
- The website trades under a different name, The Chimney Rescue, which can be confusing when cross-checking
- Autumn demand in Dallas fills chimney schedules quickly, so late-season bookings may wait
Google Reviews for HBR Hearth and Chimney
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 575 Google reviews
Review data updated September 19, 2026
Rating Distribution
- 5 stars95%
- 4 stars2%
- 3 stars1%
- 2 stars0%
- 1 star2%
iAbout this distribution
The distribution reflects the 575 Google reviews available when this profile's review data was last refreshed on September 19, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Gayle Standard5.0Quick response very professional and explained everything to me highly recommendSeptember 2026Google
- Aron McGough5.0The team took care of our bee issue in a super quick fashion.September 2026Google
- Cheryl Samberg5.0Very responsive business ! Nathan listened to what I had in mind to update my fireplace, worked with me to show different options and I am excited to see the finished product!August 2026Google
- Kelly Mcdaniel5.0So very professional, timely and explained explained everything thoroughly. Did the job and the bees have a safe new home!August 2026Google
- Kristina Bowman5.0When we noticed a bee hive that just recently took over an owl house on our tree, we immediately looked up Bee Removal services. Although the four different companies that I called claimed to humanely relocate them, I wasn't convinced with three of them. When I reached Kim at Honey Bee Rescue, she was obviously very educated about bees and their safe relocation. I told Kim that although they weren't the cheapest, they were the ones I trusted and felt most comfortable with. Victor came out first thing the next morning and after speaking with him and watching him work, I knew he was a pro. He was meticulous, and thorough. I was so fascinated with the removal, I watched from the kitchen window (I'm allergic to bee stings so I stayed inside) and when he saw me with my iPhone, he brought up the last few bees left, in the owl house, so I could take a picture. I highly recommend HBR!August 2026Google
- Mary Tucker5.0Easy removal of bird house full of bees and honey combs for Tristan the bee hunter. With no one getting stung. Great job done.August 2026Google
Services Offered
Specialties
- Heatilator product repairs
- Camera chimney inspections
- Chimney cleaning
- Camera inspection
- Masonry repair
- Chimney cap replacement
- Chimney cap repair
- Fireplace inspection
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About HBR Hearth and Chimney
Five hundred and seventy two reviews is a lot of chimneys. That is the count on the Google Business Profile for HBR Hearth and Chimney as of September 2, 2026, sitting alongside a 4.9 rating, and it tells you something before you read a single comment: this is a company that has been through a great many Dallas fireboxes, flues and dampers, not a side operation that sweeps a few chimneys each autumn. The business works out of an address on Trevor Drive in the 75243 zip, in the northeast quadrant of the city near Lake Highlands and the Richardson line, and its website runs under the name The Chimney Rescue, which is worth knowing so you are not thrown when the page loads under a different banner.
Chimney services is the single category listed on the Google profile, and that narrowness is usually a good sign. Companies that do chimneys and only chimneys tend to own the right cameras, the right rods and the right rotary brush heads, and they tend to know what a Texas flue actually looks like inside. In this part of the country that matters more than people expect. A lot of Dallas homes built from the 1960s through the 1990s have prefabricated metal fireplaces with factory chimney systems rather than full masonry stacks, and those units have refractory panels that crack, chase covers that rust through, and manufacturer parts that must be matched rather than improvised. Older masonry chimneys in East Dallas, Lakewood and the M Streets bring a different set of problems: crumbling mortar joints, spalling brick from freeze cycles that arrive once or twice a winter and do real damage, unlined or clay-lined flues, and crowns that have opened up under decades of sun.
Who is this a good fit for? Homeowners who want a sweep and inspection before burning season, people who have noticed a smell or a stain or a draft problem and want it diagnosed properly, and anyone buying or selling a house who needs the fireplace looked at as part of the transaction. A high review volume also suggests the company handles routine annual maintenance at scale, which is exactly what most Dallas fireplaces need, since a firebox used a dozen evenings a year still accumulates creosote and still collects nesting material and leaf debris in the flue. Who might it fit less well? Anyone needing an emergency callout on a Sunday, or late on a weekday evening. Published hours run 9 AM to 6 PM Monday through Friday, 9 AM to 1 PM on Saturday, and closed Sunday, and the profile does not list after-hours availability. If your issue is an active draft problem or a fire safety worry outside those windows, ask directly what happens.
A few things are worth asking on the phone. Ask what level of inspection is being quoted, since a visual sweep and a camera scan of the flue interior are different jobs at different prices, and a proper diagnosis of a cracked liner or a failed panel usually needs the camera. Ask whether the quote covers the chase cover, the cap and the crown, because those exterior components are where most Dallas water intrusion starts and they are easy to leave out of a cheap number. If you have a prefab unit, ask whether they will source manufacturer-approved replacement panels, as some outfits will happily install generic parts that void the unit's rating. If you are getting a masonry repair, ask about mortar match and whether tuckpointing or a partial rebuild is being recommended, and get the reasoning in writing. And ask what the report looks like afterwards. A written inspection report with photographs is the norm among serious chimney companies and it is what an insurer or a buyer's agent will want to see.
Compared to the wider Dallas market, HBR Hearth and Chimney reads as one of the more established chimney-only options rather than a general handyman service adding sweeps to a list. The city has plenty of both, and the difference shows up when a job turns out to be more than a sweep. Autumn is the crunch. From roughly late September the phones across this trade fill up, and by the first genuine cold snap the schedule tightens considerably, so a call in August or early September buys you a choice of dates rather than a wait. Nothing in the profile lists pricing, certifications or a service radius, so confirm all three for your own address before booking.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
575 customer reviews
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free estimates and free consultation
- Workmanship warranty
- States services are guaranteed and warrantied, and that fireplace accessories carry a warranty, without stating a term
Project Photos
Business-submitted, reviewed by our editors
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HBR Hearth and Chimney FAQs
What is HBR Hearth and Chimney rated on Google?
It holds a 4.9 rating from 572 reviews on its Google Business Profile, read on September 2, 2026. That review count is high for a chimney company, which means the average rests on a broad sample rather than a handful of jobs. Ratings can shift over time, so check the current figure before you book.
When are they open?
Published hours are 9 AM to 6 PM Monday through Friday, 9 AM to 1 PM on Saturday, and closed on Sunday. The profile does not list emergency or after-hours service, so if you have an urgent draft or fire safety concern outside those hours, ask on the phone what the options are.
Why does the website say The Chimney Rescue?
The website listed for the business is thechimneyrescue.com, which trades under a different name from the Google listing. This is common enough with service companies that operate a brand name alongside a registered one. If you want to be certain you are dealing with the same operation, confirm the phone number, (214) 295-8194, matches when you call.
How often should a Dallas fireplace be swept?
An annual inspection is the standard recommendation, with sweeping as needed based on what the inspection finds. Even a fireplace used only a few nights a winter accumulates creosote and collects leaves, nesting material and debris in the flue over the year. In North Texas the bigger issue is often water and heat damage to the crown, cap and chase cover rather than heavy soot buildup.
Do they work on prefabricated fireplaces as well as brick chimneys?
Chimney services is the only category on the profile, and a specialist of this size in Dallas will typically handle both, since much of the local housing stock from the 1970s onward uses factory-built metal units. The profile does not spell out the specific systems covered, so describe your fireplace when you call and ask whether they source manufacturer-approved replacement panels and parts for your unit.
What should I ask before booking a chimney inspection?
Ask what level of inspection the price covers, whether a camera scan of the flue interior is included, and whether the quote takes in the crown, cap and chase cover. Those exterior components are where most Dallas chimney leaks begin and they are easy to leave out of a low headline number. Also ask for a written report with photographs, which is what an insurer or a home buyer will want to see.
When is the best time of year to book?
Late summer or early September, before the seasonal rush. Chimney schedules across Dallas tighten sharply once the first cold snap arrives, and by then you take whatever date is left. Booking ahead of the season also means any repair work found during the inspection can be completed before you want to use the fireplace.
Is HBR Hearth and Chimney licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does HBR Hearth and Chimney serve?
Dallas, Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does HBR Hearth and Chimney offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
States services are guaranteed and warrantied, and that fireplace accessories carry a warranty, without stating a term. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Profile last updated
- September 19, 2026
- Google review data updated
- September 19, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship