The work
What heat pump installation actually involves
One machine for heating and cooling, and what happens when it is cold
A heat pump is an air conditioner that can run in reverse, moving heat into the house rather than out of it. Because it moves heat rather than making it, it delivers far more heat per unit of electricity than a resistance heater, which is the whole point of fitting one.
Its output falls as the outdoor temperature drops, so the design question is what happens on the coldest days: either a back-up heat source, or a cold-climate model rated to hold useful capacity well below freezing.
Heat pumps deliver warm air rather than hot air, at a lower temperature than a furnace but for longer. It heats the house perfectly well and it does feel different at the vent, which is worth expecting rather than discovering.
Running cost
The saving depends on what you are replacing and what power costs
A heat pump is dramatically cheaper to run than electric resistance heating. Against cheap natural gas, in a cold climate, the arithmetic is much closer and sometimes goes the other way.
So the honest question is what you heat with now, what electricity and gas cost where you live, and how cold it actually gets. A contractor should be able to show you that comparison rather than assert the saving.
Rebates and tax credits frequently move the decision on their own, and they change from year to year, so it is worth asking what is currently available before committing either way.
Failure points
Two things that go wrong
Back-up strip heat left to do the work
“At what outdoor temperature does the back-up heat come on, and who sets that?”
Most ducted heat pumps include electric resistance back-up. If the controls are set poorly, or the unit is undersized, that back-up runs far more than it should, and the first winter bill is the one that tells you. It is a commissioning matter, not a fault.
Nobody checked the ducts or the insulation
“What did the load calculation assume about insulation and duct leakage, and was that measured?”
A heat pump is more sensitive to a leaky, poorly insulated house than a furnace is, because it works with smaller temperature differences. Fitting one to a house that needed sealing first is the most common way an efficient machine disappoints its owner.
Before you book heat pump installation
How we rank →Six checks, in the order they save you the most. None of them takes longer than a phone call, and the first one is the reason two quotes for the same job can be a thousand apart.
Where we cover it
HVAC shortlists by city
Every shortlist →A company offering heat pump installation appears in the published list for its own market. Each one names the editor who built it and the date they last checked it.
- 10 Best HVAC Companies in Tampa, FLTampa, FL · Updated Sep 2026
- 10 Best HVAC Companies in Mississauga, ONMississauga, ON · Updated Sep 2026
- Best HVAC Companies in Charlottetown, PECharlottetown, PE · Updated Sep 2026
- Best HVAC Companies in St. John's, NLSt. John's, NL · Updated Sep 2026
- Best HVAC Companies in Newark, NJNewark, NJ · Updated Sep 2026
- 10 Best HVAC Companies in Winnipeg, MBWinnipeg, MB · Updated Sep 2026
- 10 Best HVAC Companies in Victoria, BCVictoria, BC · Updated Sep 2026
- Best HVAC Companies in Vancouver, BCVancouver, BC · Updated Sep 2026
On the lists
Companies that list heat pump installation
Drawn from the profiles where this service is recorded, not from what a company advertises.
Cellino Plumbing, Heating, Cooling & Electric
Buffalo, NY
Zenner & Ritter Home Services
Buffalo, NY
Dr HVAC and Plumbing
Toronto, ON
Green Heating and Air Inc.
Toronto, ON
Laird & Son Heating & Air Conditioning
Toronto, ON
Superior HVAC Service
Toronto, ON
Common questions about heat pump installation
Who handles heat pump installation?
Heat pump installation is handled by HVAC companies. Not every company in the trade takes this work on, so each ranking lists the services a company genuinely performs rather than everything it advertises.
What should I ask before booking heat pump installation?
Ask what the quote includes and excludes, who is doing the work, whether a permit is needed and who is pulling it, and what the workmanship warranty covers. Get the answers in writing before anyone starts.
How do I compare quotes for this?
Put them on one sheet line by line. Differences in price almost always turn out to be differences in scope, material grade or warranty length rather than margin.
Is heat pump installation priced separately from the rest of the job?
Usually it is a line inside a larger quote rather than its own invoice, which is exactly why the exclusions matter. Ask for it itemised so you can compare that line between companies instead of comparing two totals.
For hvac
Do you offer heat pump installation?
Claim your profile so the services you actually perform are the ones recorded here, alongside your licence, hours and coverage. Neither claiming nor advertising buys a ranked position.