Company Facts
Hello Roofing at a Glance
The work
- Best for
- hail and storm damage claims on Oak Cliff and wider Dallas homes
- Primary service
- Roofing
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Hello Roofing
The combination of a 4.9 Google average, manufacturer certifications across both shingle and membrane systems, and Xactimate estimating suggests a contractor set up properly for the claim-driven work that dominates Dallas roofing. The review count is moderate rather than large, so read the Yelp and BBB pages too. Sort out the conflicting published hours on your first call.
Best for: hail and storm damage claims on Oak Cliff and wider Dallas homes
What We Like
- 4.9 average from 71 reviews on its Google Business Profile, read 18 September 2026
- Uses Xactimate to document damage, the same platform insurance adjusters price from
- Certified with several manufacturers spanning shingle, composite slate and flat-roof membrane
- Based in Bishop Arts, close to the older Oak Cliff housing stock it works on
- Roof, gutters, siding, fencing and painting handled by one contractor
Things to Consider
- Google hours and the website's own hours do not match, so confirm availability before planning a visit
- 71 reviews is a solid but modest sample next to the largest DFW replacement firms
- Closed Sunday, and Saturday availability is unclear from the published listings
- No pricing published, so expect figures only after the free inspection
Google Reviews for Hello Roofing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 71 Google reviews
Review data updated September 18, 2026
Rating Distribution
- 5 stars97%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 71 Google reviews available when this profile's review data was last refreshed on September 18, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Services Offered
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Hello Roofing
Hail is the thing that drives most roofing calls in Dallas, and it drives the shape of this business too. The owner, Arturo Garcia, describes a particular interest in fast, transparent repairs on storm-damaged homes, and the service list backs that up: emergency repair sits alongside insurance assistance, with Xactimate used to price and document damage. Xactimate is the same estimating platform most carriers and adjusters work from, so a contractor who writes in it is speaking the insurer's language rather than handing over a one-line quote that gets queried. For anyone who has been through a claim after a spring storm, that matters more than it sounds.
The work splits across residential and commercial. On houses, that means repair, full replacement and new construction, plus gutter systems in 5 and 6 inch profiles rolled continuous on site, siding, fencing and painting. On the commercial side, the manufacturer certifications point toward flat and low-slope systems, Mulehide and Holcim being names associated with membrane and modified bitumen products rather than residential shingle. CertainTeed and DaVinci cover the steep-slope end, asphalt shingle and composite slate respectively. The company's own site has a page comparing flat and gable roofs, which suggests they field that question often from owners of small commercial buildings and the older housing stock around North Oak Cliff.
Location is worth reading into. Bishop Arts and the surrounding Oak Cliff neighbourhoods are full of pre-war bungalows and Tudors with steep pitches, multiple valleys, decking that may be plank rather than sheet, and in some cases layers of old roofing that need to come off before anything new goes on. Deck replacement is a common cost surprise on houses of that vintage, and it is worth asking any contractor how they price it before the tear-off begins. Add the fact that parts of Oak Cliff fall under conservation districts or historic overlays, where material and colour can be restricted, and a local crew that has pulled City of Dallas permits in those blocks has a real advantage over a storm-chasing outfit that arrived last month.
The review record is encouraging without being enormous. As read on 18 September 2026, the Google Business Profile carried a 4.9 average from 71 reviews. Seventy-one is a respectable body of feedback for an independent contractor, though smaller than the thousands some of the large DFW replacement companies have accumulated, and a reader should treat the two as different kinds of evidence rather than ranking one above the other. Hello Roofing also maintains a BBB listing, a Yelp page, and active Facebook, Instagram, LinkedIn and YouTube profiles, which gives you more than one place to read unfiltered comments before calling.
On practicalities, note a discrepancy. Google lists hours of 7 AM to 8 PM Monday through Friday and 8 AM to 3 PM Saturday, while the company's own contact page shows 9 to 5 weekdays with weekends closed. Confirm by phone if you are planning around a Saturday inspection. The business promises a real person on the line during business hours, and it advertises free roof inspections and estimates, so an initial look should not cost you anything.
Before you sign, the questions worth asking are the ordinary ones that separate a clean job from a messy one. Who is the manufacturer warranty registered with, and does it transfer if you sell. Is the crew employed or subcontracted, and who is on site supervising, given the company names Jesus as project leader with responsibility for schedule and budget. What happens if the adjuster's scope comes in below the true cost of repair. How is decking priced if rot turns up, and what does the tear-off cleanup include, magnet sweep for nails in particular.
Who is this a good fit for. Dallas homeowners with hail or wind damage who would rather one contractor coordinate roof, gutters and claim than juggle three. Small commercial property owners with flat roofs needing a certified installer. Anyone in Oak Cliff who wants a company based a few streets away. Hello Roofing is probably less suited to a buyer purely chasing the lowest number on a straightforward like-for-like reroof, where the volume replacement firms compete hard on price, or to anyone needing Sunday availability, since the profile shows the business closed.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
71 customer reviews
Local Market Pricing
What Dallas homeowners generally pay, independent of this company.
- 1,500 sq ft roof, architectural shingle
- $7,000–$11,000
- 2,000 sq ft roof, architectural shingle
- $9,000–$14,000
- 2,500 sq ft roof, architectural shingle
- $11,500–$17,500
- 3,000 sq ft roof, architectural shingle
- $13,500–$21,000
Project Photos
Business-submitted, reviewed by our editors
Similar Roofing companies in Dallas
Priority Roofing
5.0(1000 Google reviews)hail and storm damage claims on Dallas homes, handled from inspection through insurance approval · DallasRanked #5View profile →United Roofing & General Contractors
5.0(63 Google reviews)hail-damage insurance claims covering the roof and the rest of the exterior · DallasRanked #7View profile →TopCraft Roofing
5.0(64 Google reviews)hail damage inspections and insurance-backed roof replacement in the northern Dallas suburbs · DallasRanked #9View profile →Reveles Roofing
5.0(218 Google reviews)hail claim roof replacements in East Dallas, with gutters and fencing handled at the same time · DallasView profile →We Roof Dallas, Inc
5.0(208 Google reviews)hail and wind claim roof replacements on Dallas homes, plus small commercial and multifamily work · DallasView profile →Texas Premier Roofing
5.0(171 Google reviews)hail and wind damage repairs on Dallas homes, with related exterior work handled by the same contractor · DallasRanked #10View profile →
Hello Roofing FAQs
Does Hello Roofing charge for a roof inspection?
No, the company advertises free roof inspections and estimates on its website. After hail or high wind, an inspection typically covers the field of the roof, flashings, vents and gutters, with photographs taken to support any insurance claim. Ask for a copy of the photos and the written scope so you have your own record before an adjuster visits.
What is Hello Roofing's Google rating?
4.9 stars from 71 reviews on its Google Business Profile, read on 18 September 2026. That is a high average on a moderate number of reviews. The business also maintains Yelp and BBB listings, which are worth reading alongside Google for a fuller picture.
Can they help with an insurance claim after a hailstorm?
Yes, insurance assistance is listed as a service and the company states it uses Xactimate to assess damage. Xactimate is the estimating software most carriers and independent adjusters work from, so an estimate written in it lines up with how the insurer prices the loss. The contractor cannot negotiate the claim on your behalf in Texas, but detailed documentation usually makes the process shorter.
What areas does Hello Roofing cover?
The Dallas-Fort Worth area, according to the company, with its office at 919 N Bishop Ave in the Bishop Arts district of Dallas. Being based in North Oak Cliff puts it close to central and southern Dallas neighbourhoods. Confirm coverage if you are out toward the far edges of the metroplex.
Do they work on flat commercial roofs as well as houses?
Yes, both commercial and residential work is listed. The manufacturer certifications the company names include Mulehide and Holcim, brands associated with low-slope and membrane systems, alongside CertainTeed and DaVinci for shingle and composite slate. Its website also runs a page comparing flat and gable roofs, so the distinction is one they field regularly.
What hours is Hello Roofing open?
The listings disagree, so call to confirm. The Google Business Profile shows 7 AM to 8 PM Monday through Friday and 8 AM to 3 PM on Saturday, closed Sunday, while the company's own contact page lists 9 AM to 5 PM on weekdays with both weekend days closed. The phone number published is (214) 893-5693.
What should I ask before signing a roofing contract in Dallas?
Ask how deck replacement is priced, who registers the manufacturer warranty and whether it transfers on sale, whether crews are employed or subcontracted, and what cleanup includes. On older Oak Cliff homes, plank decking and multiple existing layers can change the cost once tear-off starts, so you want that rate agreed in writing beforehand. Also check whether your street sits in a conservation district with material restrictions.
Is Hello Roofing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Hello Roofing serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Hello Roofing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Hello Roofing?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Profile last updated
- September 18, 2026
- Google review data updated
- September 18, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship