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Hicks Flooring Carpet One Floor & Home

Flooring Company in San Antonio, Texas.

Hicks Flooring Carpet One Floor & Home is a flooring company based in San Antonio, TX. Its listed services include hardwood flooring, tile installation, luxury vinyl plank and carpet installation. Its Member, Carpet One Floor & Home cooperative is reported by the company and not yet verified, so check it with Carpet One Floor & Home, as stated on company website before work starts.

4.8on Google · 144 reviews91 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Hicks Flooring Carpet One Floor & Home began in 1935 when Fred P. Hicks founded Hicks Co., Inc. on West Commerce Street, and the company says five generations of the family have since led it. Today it works from Broadway near the airport as part of the Carpet One Floor & Home cooperative. It sells carpet, hardwood, luxury vinyl, laminate and tile, and lists installation, stair runners, refinishing and insurance claim services. Its Beautiful Guarantee says it will replace floors you do not love at no charge. Google shows 4.8 stars from 144 reviews, read November 1, 2026.

  • Best for insurance claims and a replace-it guarantee
  • 4.8 stars across 144 Google reviews, read November 1, 2026
  • One detailed one-star review about a water-damage project is worth reading

Company Facts

Hicks Flooring Carpet One Floor & Home at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
144on Google
In business
91years

Rating and review count pulled from Google on November 1, 2026. Years counted from 1935.

The work

Best for
Insurance claims and a replace-it guarantee
Primary service
Flooring

Where

Headquarters
San Antonio, TX
Service area
San Antonio
Emergency service
Not advertised

Money and guarantees

Free estimates
Not advertised
Financing
Available
Workmanship warranty
Beautiful Guarantee: replacement at no charge if you do not love your new floors, per the company website.

Credentials

Member, Carpet One Floor & Home cooperative
Member, Carpet One Floor & Home cooperative (reported by the company, not verified)

Editorial Review

Our Take on Hicks Flooring Carpet One Floor & Home

A family business with ninety years of local history and insurance-claim experience. One detailed one-star review among 144 is worth reading before you book.

Best forInsurance claims and a replace-it guarantee

What We Like

  • 4.8 stars across 144 Google reviews, read November 1, 2026
  • Founded in 1935, with five generations of the Hicks family, per the website
  • Beautiful Guarantee offers replacement at no charge if you do not love your floors
  • Lists insurance claim help, installation, stair runners and refinishing
  • Member of the Carpet One Floor & Home cooperative

Things to Consider

  • One detailed one-star review about a water-damage project is worth reading
  • Weekday hours end at 5 p.m. and Sunday is by appointment only
  • The website does not publish a licence number

Customer Ratings

Google Reviews for Hicks Flooring Carpet One Floor & Home

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 144 Google reviews

Review data updated November 1, 2026

View on Google Maps

Rating Distribution

  • 5 stars92%
  • 4 stars3%
  • 3 stars1%
  • 2 stars1%
  • 1 star3%
iAbout this distribution

The distribution reflects the 144 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Carolina Gholson5.0

    Thanks for an outstanding service! The installation was done very smoothly and very organized. Great prices and excellent quality in everything they do.<br>Highly recommended 🙏🏼

    July 2026Google
  • Micki Doubleday5.0

    This is our second installation with Hicks Carpet. From the initial contact to the completion of the job, everything was handled in a professional, friendly way. Carlton‘s knowledge, guidance and enthusiasm was so appreciated. Phone calls were returned promptly and his patience with us was over the top! We never felt rushed. The installation crews knowledge, precision, positive attitude, clean up and timeliness were also appreciated. James, Tony, and Silvero were great to work with. We highly recommend Hicks Carpet.

    July 2026Google
  • Cynthia Fitzgibbons5.0

    We had water damage to our parquet floor. Carlton Hicks worked with our insurance company and was able to get approval to replace the floor in the kitchen, dining room, living room, family room and hallways not just the damaged areas. We reviewed a number of floor products and chose a parquet. They also showed us a number of stain options on the actual parquet. As much as we liked our old floor we like the new floor more. Staff was very helpful throughout the process.

    July 2026Google
  • Patrick Masters5.0

    Always a great experience with Hicks Carpet One. Carlton guides us every time. Robert is an exceptional installer. He is timely, hardworking and keeps everything tidy during the install. Highly recommend this company for your flooring needs

    June 2026Google
  • S Hodge5.0

    Hicks Flooring and Carpet is a great company to work with! We used for initial install on flooring and carpet in the whole house. Thank you so much for sending your guys out to fix our pad and carpet when our water softener failed and soaked them! Once again, the team and service were wonderful! You treated us like family and I certainly appreciate it. Also, great referral for Axel from Cachorros and his drywall skills! We will continue to use your expertise and connections!

    June 2026Google
  • Kelly Foster5.0

    This team knows their stuff, and is fantastic to work with. They were on-time, on-budget, great at communicating, and treated my home with respect. I really can’t ask for more. Great experience.

    June 2026Google

View more Google reviews

Ranked#10of 10 flooring companies in San Antonio, TXre-checked November 2026

Editorial Ranking

Why Hicks Flooring Carpet One Floor & Home Made Our Top 10

It holds position 10 in 10 Best Flooring Companies in San Antonio, TX (2026).

See the Full San Antonio RankingPositions cannot be bought

Areas Served

Based in San Antonio, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Hicks Flooring Carpet One Floor & Home

Hicks Flooring Carpet One Floor & Home traces its start to 1935, when Fred P. Hicks founded Hicks Co., Inc. on West Commerce Street and took on his first big job, replacing linoleum in the historic Milam Building. The company's website says five generations of the Hicks family have led it since, and that it remains family owned. The current showroom is at 9901 Broadway, near the airport, and the store is part of the Carpet One Floor & Home cooperative, which pools buying power and warranties across independent retailers.

The product line covers carpet, hardwood, luxury vinyl, laminate and tile. The site also lists installation services, stair runners, refinishing, financing and help with insurance claims, which matters after a leak or flood. Its Beautiful Guarantee states that if you do not love your new floors, the company will replace them at no charge. As with any guarantee, read the conditions before you rely on it.

Google shows 4.8 stars from 144 reviews, read November 1, 2026. Micki wrote that this was her second installation and that the process was professional and friendly from first contact to completion. Frances said the crew ripped out old carpet and laid the new floor quickly. The reviews are not all positive: one customer gave one star after a water-damage project that started well, so read the detail on both sides.

Hours are Monday through Friday from 9 a.m. to 5 p.m., Saturday from 10 a.m. to 2 p.m., and Sunday by appointment, according to the website.

Hicks suits homeowners dealing with water damage or an insurance claim, and anyone who wants a long-established store with a stated replace-it guarantee. It suits less well anyone who needs evening hours. Ask for the guarantee in writing, ask who handles the insurance paperwork, and get an itemized quote with removal, padding and moving costs.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Member, Carpet One Floor & Home cooperativeCarpet One Floor & Home, as stated on company websiteReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    144 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #10 in San Antonio flooring, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Financing
Available
Workmanship warranty
Beautiful Guarantee: replacement at no charge if you do not love your new floors, per the company website.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Hicks Flooring Carpet One Floor & HomeHicks Flooring Carpet One Floor & Home
  • Hicks Flooring Carpet One Floor & HomeHicks Flooring Carpet One Floor & Home
  • Hicks Flooring Carpet One Floor & HomeHicks Flooring Carpet One Floor & Home
  • Hicks Flooring Carpet One Floor & HomeHicks Flooring Carpet One Floor & Home

Compare

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Hicks Flooring Carpet One Floor & Home FAQs

  • Is Hicks Flooring licensed in San Antonio?

    Texas does not issue a state licence for flooring installers, and Hicks Flooring does not publish a licence number on its website. It is a member of the Carpet One Floor & Home cooperative. Ask the store for proof of insurance and the installation terms in writing.

  • What are the showroom hours at Hicks Flooring?

    The showroom at 9901 Broadway is open Monday through Friday from 9 a.m. to 5 p.m. and Saturday from 10 a.m. to 2 p.m. The website says Sunday visits are by appointment. The phone number is (210) 496-2121.

  • What is the Hicks Flooring Beautiful Guarantee?

    The company says that if you do not love your new floors, it will replace them at no charge. Read the conditions before relying on it. The company also lists help with insurance claims, which can matter after a leak or flood.

  • Is Hicks Flooring Carpet One Floor & Home licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Hicks Flooring Carpet One Floor & Home serve?

    San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Hicks Flooring Carpet One Floor & Home offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Beautiful Guarantee: replacement at no charge if you do not love your new floors, per the company website.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 1, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Member, Carpet One Floor & Home cooperative (reported only), insurance
Sponsorship status
No commercial relationship
Hicks Flooring Carpet One Floor & Home4.8 on Google · San Antonio, TXVisit Website