Researched rankings in 38 cities across the United States and Canada, each with a last-reviewed date.

TenBestFindThe best, verified
Add Your Business

Hill Country Pools

Pool service Company in Austin, Texas.

Hill Country Pools is a pool company based in Austin, TX. Its Certified Genesis pool builder (owner Forest James) is reported by the company and not yet verified, so check it with Genesis before work starts.

4.6on Google · 79 reviews54 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Hill Country Pools has cleaned and repaired Austin pools since 1972, when Surrenden Hill Angly started it with one van and two small trucks on Balcones Drive. The company moved its storefront to Far West Boulevard in the early 1980s and still works from 3720 Far West Blvd., Suite 111, in Northwest Hills. Her grandson, Forest James, became sole owner in 2018. Services include weekly and every-other-week cleaning, chemicals-only visits, vacation care, equipment repair, leak detection and freeze protection, with no contracts required. A sister company, Hill Country Pools Construction, started in 2022, handles replasters, renovations and new pools. Google shows 4.6 stars from 79 reviews, read November 11, 2026.

  • Best for owners who want an established local firm with leak detection and freeze protection
  • Serving Austin since 1972, now in its third generation of family ownership
  • Google rating of 4.6 is below most companies on this list

Company Facts

Hill Country Pools at a Glance

By the numbers

Google rating
4.6out of 5
Customer reviews
79on Google
In business
54years

Rating and review count pulled from Google on November 11, 2026. Years counted from 1972.

The work

Best for
Owners who want an established local firm with leak detection and freeze protection
Primary service
Pool service

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Not advertised

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Certified Genesis pool builder (owner Forest James)
Certified Genesis pool builder (owner Forest James) (reported by the company, not verified)

Editorial Review

Our Take on Hill Country Pools

Hill Country Pools has more than five decades in Austin and still runs as a family business from the same Far West Blvd. storefront. Leak detection and freeze protection set it apart. One recent plaster complaint is worth reading before any acid wash or replaster.

Best forOwners who want an established local firm with leak detection and freeze protection

What We Like

  • Serving Austin since 1972, now in its third generation of family ownership
  • Storefront office on Far West Blvd. since the early 1980s
  • Offers pool leak detection and freeze protection service
  • No-contract weekly, every-other-week and chemicals-only plans
  • Sister company Hill Country Pools Construction handles replasters and renovations

Things to Consider

  • Google rating of 4.6 is below most companies on this list
  • A recent review reports stained plaster after an acid wash and slow communication
  • Office closes at 4 p.m. on weekdays and is closed weekends

Customer Ratings

Google Reviews for Hill Country Pools

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.6

Based on 79 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars87%
  • 4 stars3%
  • 3 stars1%
  • 1 star9%
iAbout this distribution

The distribution reflects the 79 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Octavio Kano-Galvan5.0

    Hill Country Pools is the company to go. I used them for many years. The service is outstanding. Cleaning, equipment maintenance, equipment replacement, you name it. Their customer service is exceptional. Best Pool company in Austin! La mejor compañía en Austin!

    August 2026Google
  • Sara Blatt5.0

    We needed repairs and the replacement of our pool sweep pump. Hill Country Pools personnel were pleasant and efficient. The parts were obtained and the work was done very quickly and well.

    August 2026Google
  • Curtis Koach1.0

    Lesson learned. I trusted them, but after thousands of dollars including an acid wash and the photographed “drain and fill” that left the newly ruined plaster stained I’m done. I can say that the zero communication after repeated requests so I can move my dog, correlated perfectly with their promises of helping me rehab the pool. Only to ghost me after ruining it.

    August 2026Google
  • Bob Burns5.0

    Estimated, designed and installed a handrail for our pool. Repaired mortar in mailbox brick stack. Adjusted and repaired fence gate. All timely and courteous. Heartily recommend.

    August 2026Google
  • Katherine J5.0

    Hill Country Pools Construction is the Best of the Best. From designing the Pool and listening to what we wanted, through each phase of building, etc., it was all done in a way that minimized the disruption to us.<br>Once we figured out the design we wanted, they got it built in three months. Hill Country Pools Construction earned the 5⭐️++Review.<br><br>I highly recommend them!

    August 2026Google
  • Jimmy R5.0

    In need of some minor construction work on our backyard pool, we called Hill Country Pools and set up an on-site meeting. We were pleased to have the owner (Forest) and general manager of HCP Construction (Luis) come over to listen to our ideas and discuss possible approaches. They were particularly helpful in making sure we understood potential risks and options. Within a few days we received a quote for services that matched precisely what we discussed, and at a very reasonable price. Within the week, Luis and his skilled team (especially Victor!) arrived to perform the work. They succeeded in achieving exactly what we wanted to achieve, and completed the job within the timeframe we were expecting. In addition to Forest, Luis, and Luis’s team, we had very helpful and pleasant communications with Wade the Operations Manager. Overall, a great pleasure to do business with these friendly and competent folks and their deep Austin roots.

    August 2026Google

View more Google reviews

Ranked#4of 5 pool services in Austin, TXre-checked November 2026

Editorial Ranking

Why Hill Country Pools Made Our Top 5

It holds position 4 in 5 Best Pool Services in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Hill Country Pools

Hill Country Pools is the oldest company on this list, family owned and working in Austin since 1972. Surrenden Hill Angly, a lifelong Austin resident, started it with one van and two small trucks on Balcones Drive and moved the storefront to Far West Boulevard in the early 1980s. Her grandson Forest James joined full time in 2015 after studying at the University of Texas, became a part owner in 2016 and sole owner in 2018. The office and red service trucks still work out of 3720 Far West Blvd. in Northwest Hills.

The service side offers weekly cleaning, every-other-week cleaning, one-time cleanings, chemicals-only visits, pool party preparation and vacation care, all without a contract. Repairs cover pumps, filters, heaters and other equipment, and the company runs a leak detection service for pools losing half an inch or more of water a day. It also sells a freeze protection service for Austin's occasional hard freezes. In 2022 Forest started a sister company, Hill Country Pools Construction, for replasters, renovations and new builds, and the site says he is a certified Genesis pool builder.

Reviewers often name Wade, the operations manager, Daniel, and Luis, who manages the construction side. One long-time customer says the company has cleaned the family pool for more than 20 years, and another praised a quartz replaster followed by 10 days of follow-up service. There is a sharp negative too: a recent one-star review describes stained plaster after an acid wash and drain and fill, and poor communication afterward. Google shows 4.6 from 79 Google reviews, read November 11, 2026.

Hill Country Pools suits owners in West and Northwest Austin who want a long-standing local firm, leak detection and freeze protection from the same office, and no contract. It suits less well anyone who needs weekend help, since the office closes at 4 p.m. on weekdays. Before booking plaster or acid wash work, get the scope and any warranty in writing, ask for proof of insurance, and check electrical licences for equipment jobs on the TDLR search.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Certified Genesis pool builder (owner Forest James)GenesisReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.6/ 5

    79 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Austin pool services, November 2026

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Hill Country PoolsHill Country Pools
  • Hill Country PoolsHill Country Pools
  • Hill Country PoolsHill Country Pools
  • Hill Country PoolsHill Country Pools
  • Hill Country PoolsHill Country Pools
  • Hill Country PoolsHill Country Pools

Compare

Similar Pool Services in Austin

Hill Country Pools FAQs

  • How long has Hill Country Pools been in business in Austin?

    Since 1972. Surrenden Hill Angly founded it on Balcones Drive, moved it to Far West Boulevard in the early 1980s, and her grandson Forest James has been sole owner since 2018. The office is at 3720 Far West Blvd., Suite 111.

  • What are Hill Country Pools' hours?

    Google and the company site list the office as open Monday through Friday from 8 a.m. to 4 p.m. and closed on weekends. You can call 512-343-2237 or email Service@HillCountryPoolsAustin.com.

  • Does Hill Country Pools do pool leak detection in Austin?

    Yes. The company offers a leak detection service and recommends it when a pool loses half an inch of water or more per day. It also sells a freeze protection service and handles equipment repairs, while its sister company does replasters and renovations.

  • Is Hill Country Pools licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Hill Country Pools serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Hill Country Pools offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

Suggest an Update

Own Hill Country Pools?

Claim your profile to verify and maintain your business information, services and service area.

Claim This Business
iWhat claiming does

Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Certified Genesis pool builder (owner Forest James) (reported only), insurance
Sponsorship status
No commercial relationship
Hill Country Pools4.6 on Google · Austin, TXVisit Website