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Swim Pure Pool Service and Repair

Pool service Company in Austin, Texas.

Swim Pure Pool Service and Repair is a pool company based in Austin, TX. Its Texas licence shown on website is reported by the company and not yet verified, so check it with Texas Department of Licensing and Regulation before work starts.

4.5on Google · 86 reviews22 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Swim Pure Pool Service and Repair is an Austin pool cleaning and repair company that says it has served the city since 2004 and is now part of SPS PoolCare, a group of pool service companies in Texas, Arizona, Florida and Nevada. Google lists this branch at 700 W. Applegate Dr., Suite 100, in North Austin, the same address Austin Energy shows for Swim Pure on its participating contractor list for pool pump rebates. Services include weekly or biweekly cleaning, chemical balancing, filter cleaning, equipment inspection and repair, and pool light replacement. Its site says full-service plans start at 260 dollars a month plus chemicals and shows Texas licence TICL 1254. Google shows 4.5 stars from 86 reviews for this listing, read November 11, 2026.

  • Best for owners who want an established service brand with pump rebate experience
  • Says it has served Austin pools since 2004
  • Reviews mention slow communication from management during a leak

Company Facts

Swim Pure Pool Service and Repair at a Glance

By the numbers

Google rating
4.5out of 5
Customer reviews
86on Google
In business
22years

Rating and review count pulled from Google on November 11, 2026. Years counted from 2004.

The work

Best for
Owners who want an established service brand with pump rebate experience
Primary service
Pool service

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised

Credentials

Texas licence shown on website
TICL 1254 (reported by the company, not verified)

Editorial Review

Our Take on Swim Pure Pool Service and Repair

Swim Pure is a long-running Austin brand now run under SPS PoolCare, with an Austin Energy rebate listing and posted starting prices. Its reviews on this listing are the most mixed on the list, mainly about communication. Confirm which office handles your pool.

Best forOwners who want an established service brand with pump rebate experience

What We Like

  • Says it has served Austin pools since 2004
  • Listed by Austin Energy as a participating contractor for the pool pump rebate
  • Shows Texas licence TICL 1254 on its website
  • Posts a starting price of 260 dollars a month plus chemicals
  • Cleans DE, sand and cartridge filters and replaces pool lights

Things to Consider

  • Reviews mention slow communication from management during a leak
  • Website footer does not list the Applegate office shown on Google and Austin Energy
  • Part of a multi-state group, SPS PoolCare, with several overlapping Google listings

Customer Ratings

Google Reviews for Swim Pure Pool Service and Repair

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.5

Based on 86 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars83%
  • 4 stars3%
  • 3 stars2%
  • 1 star12%
iAbout this distribution

The distribution reflects the 86 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Zach C5.0

    Really happy with the pool service. The cleaning is thorough and consistent, and the pool always looks noticeably better after each visit. It has made regular pool maintenance much easier

    August 2026Google
  • Law Less5.0

    Very happy with the pool cleaning service. The water quality has been great and the pool stays looking clean between visits. The consistent maintenance has been a huge help.

    August 2026Google
  • Lori Keene4.0

    Edit- with a new tech that comes out on time & each week, happy to say our pool is clear & clean! Really appreciate Swim Pure taking this seriously & going above & beyond to get this right. Thank you so much.

    July 2026Google
  • Haley Klaus1.0

    I’ve been using Swim Pure for about six months, and unfortunately, my experience has been consistently disappointing.<br><br>The quality of service has been poor, but what’s been even more frustrating is the lack of communication and accountability. Over the weekend, I experienced a significant pool leak that resulted in roughly half the water being lost before I was able to diagnose and address the issue myself. I reached out multiple times to my primary contact (the general manager) and received no response, only to learn later that he had left the company.<br><br>After investigating, I discovered the issue stemmed from a basic maintenance oversight: the filters had not been properly cleaned. The technician later acknowledged via text that he was unaware this needed to be done. This raises serious concerns about the company’s training and quality control, as this was a preventable issue.<br><br>This is not an isolated incident. Earlier this year, during the January freeze, I experienced another leak and was unable to reach anyone at the company for an entire week. When I finally did get a response, the interaction with management was unprofessional and aggressive to say the least. While I was eventually offered two months of free service as a gesture to make things right, the underlying issues clearly were not addressed.<br><br>Most recently, I have still not received any follow-up regarding this latest situation. The only consistently helpful individual I’ve interacted with has been Craig, but unfortunately one person cannot make up for broader systemic issues.<br><br>Overall, I cannot recommend this company. Between the lack of proper maintenance, insufficient staff training, and poor communication, it’s difficult to justify the cost of their services. I would strongly encourage others to consider alternative pool service providers.

    April 2026Google
  • Julie Evans5.0

    Our new service technician Isaiah did his first service of the weekly pool maintenance today.<br>Isaiah was professional, kind and patient for me. He is very thorough and detailed in his service performance. I look forward to his weekly service.<br>Excellent Introduction and service performed.<br>Thank you , very much!

    April 2026Google
  • Brian Smith5.0

    Service has been great. In particular, Ian H is always a pleasure to speak with. He’s always upbeat, informative, and responsive. Thank you!

    September 2025Google

View more Google reviews

Ranked#5of 5 pool services in Austin, TXre-checked November 2026

Editorial Ranking

Why Swim Pure Pool Service and Repair Made Our Top 5

It holds position 5 in 5 Best Pool Services in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Swim Pure Pool Service and Repair

Swim Pure Pool Service and Repair has cleaned Austin pools since 2004, according to its site, and today operates as a branch of SPS PoolCare, a company that buys and runs local pool service businesses in several states. Google places this listing at 700 W. Applegate Dr., Suite 100, in North Austin, and Austin Energy's participating contractor list shows the same address for Swim Pure. The brand has other Google listings around the area, including a busier one on North Lamar, and the website footer lists offices in Cedar Park, Buda, New Braunfels and Hudson Bend Road rather than Applegate.

Weekly or biweekly service covers skimming, brushing tile, steps and walls, chemical testing and balancing, vacuuming and checking skimmers, pumps and filters. The site also lists filter backwashing and cleaning for DE, sand and cartridge filters, equipment inspection for heaters, lights and timers, tile and coping checks, pool light replacement and repairs to pumps, filters, heaters and plumbing. It says full-service packages start at 260 dollars a month plus the cost of chemicals, and it gives free quotes. The site shows Texas licence TICL 1254, and Swim Pure appears on Austin Energy's list for its variable speed pool pump rebate.

Reviews on this listing are mixed. One customer praised JJ for keeping the pool ready for children's parties, and another updated a complaint after a new technician began arriving on time each week. A six-month customer wrote about poor communication from a general manager during a leak, and an older review on the listing refers to Fantastic Pools, apparently an earlier name for this listing. Google shows 4.5 from 86 Google reviews, read November 11, 2026, the minimum this list accepts.

Swim Pure suits owners who want an established brand with posted starting prices and access to the Austin Energy pump rebate. It suits less well owners who put communication first, given the review history. Before booking, confirm which office will serve your address, ask for the monthly price and chemical costs in writing, and check TICL 1254 on the TDLR licence search.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Texas licence shown on websiteTexas Department of Licensing and Regulation · TICL 1254Reported
  • Participating contractor, Austin Energy pool pump rebateAustin EnergyReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.5/ 5

    86 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #5 in Austin pool services, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Swim Pure Pool Service and RepairSwim Pure Pool Service and Repair
  • Swim Pure Pool Service and RepairSwim Pure Pool Service and Repair
  • Swim Pure Pool Service and RepairSwim Pure Pool Service and Repair
  • Swim Pure Pool Service and RepairSwim Pure Pool Service and Repair

Compare

Similar Pool Services in Austin

Swim Pure Pool Service and Repair FAQs

  • Is Swim Pure Pool Service licensed in Texas?

    Swim Pure's website shows Texas licence number TICL 1254 but does not name the licence type. Check the number on the TDLR licence search before any pump, heater or light work, and ask for proof of insurance.

  • What are Swim Pure's hours in Austin?

    Google lists this Applegate Drive listing as open 24 hours every day, which likely reflects phone availability more than a staffed office. Call 512-262-4255 to confirm office hours and which Swim Pure branch covers your address.

  • How much does Swim Pure charge for pool service in Austin?

    The company's Austin page says full-service packages start at 260 dollars a month plus the cost of chemicals. The final price depends on pool size, type and extra services such as salt systems or algae treatment, and quotes are free.

  • Is Swim Pure Pool Service and Repair licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Swim Pure Pool Service and Repair serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Swim Pure Pool Service and Repair offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Texas licence shown on website (reported only), insurance
Sponsorship status
No commercial relationship
Swim Pure Pool Service and Repair4.5 on Google · Austin, TXVisit Website