Company Facts
Omni Basement Systems at a Glance
The work
- Best for
- Interior drain tile and sump pump systems with a transferable warranty
- Primary service
- Waterproofing
Where
- Headquarters
- Hamilton, ON
- Service area
- Hamilton
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Most systems carry a fully transferable 25 year warranty; terms are provided in writing with the estimate.
Credentials
- Better Business Bureau accredited, A+ rating
- Better Business Bureau accredited, A+ rating (reported by the company, not verified)
Editorial Review
Our Take on Omni Basement Systems
Omni wins on track record: 273 reviews, 23 years in business and a named local team. The system is a branded package, so compare its price with one independent quote before deciding.
Best forInterior drain tile and sump pump systems with a transferable warranty
What We Like
- 273 Google reviews averaging 4.6, read October 21, 2026
- In business since 2003 under founder Pete Karreman
- Most systems carry a fully transferable 25 year warranty
- Local dealer for the patented Basement Systems drain and sump products
- BBB accredited with several HomeStars Best of awards listed
Things to Consider
- Office hours are Monday to Friday only, closing at 4 PM Fridays
- A $195 estimate fee applies if you are not the current homeowner, credited if you proceed
- Branded patented systems can price above basic drain installs, so compare one independent quote
Customer Ratings
Google Reviews for Omni Basement Systems
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars86%
- 4 stars5%
- 3 stars2%
- 2 stars1%
- 1 star6%
iAbout this distribution
The distribution reflects the 275 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Omni Basement Systems Made Our Top 2
It holds position 2 in 2 Best Waterproofing Companies in Hamilton, ON (2026).
Areas Served
Based in Hamilton, ON.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Omni Basement Systems
With 273 Google reviews and a 4.6 average, Omni Basement Systems has a deep review record for a Hamilton waterproofing contractor. Pete Karreman started the company in 2003, and it now works from a staffed office at 95 Frid Street Unit 1, with a named team of system design specialists, crew leaders and installation technicians on its website.
Omni is the local dealer for the Basement Systems contractor network, which gives it patented drain and sump products and factory training. Services include interior subfloor drain tile, baseboard drainage, negative side sealant, exterior excavation, sump pumps with battery backup, wall and floor crack repair, crawl space vapor barriers and insulation, wall anchors for foundation repair, and the Aspen air purifier. Most systems come with a fully transferable 25 year warranty, and written terms arrive with the estimate. Financing is offered, with a 10 percent minimum deposit.
The service area on the company site includes Hamilton, Dundas, Stoney Creek, Binbrook, Grassie, Millgrove, Burlington, Oakville and the Niagara region. Hamilton testimonials on the site come from homeowners on Kenilworth Avenue South, Brucedale Avenue East, Cheryl Avenue and Fernwood Crescent. Reviews praise the crews for protecting carpet and stairs. One reviewer said Gord and Dane were on site at 9:00 and gone before 2:00, with photos sent along the way. Another, Glenn, described breaking the concrete floor and digging about three feet down without leaving a pebble behind. Omni rates 4.6 from 273 Google reviews, read October 21, 2026, and the site lists BBB accreditation and several HomeStars Best of awards.
Omni suits homeowners who want an interior drain and pump system from an established crew, and who value a warranty that passes to the next owner. It suits less well anyone who needs weekend availability, since the office keeps weekday hours, or a buyer who is not yet the owner and pays a $195 estimate fee credited toward the work. Before booking, ask which method they recommend for your walls, what the warranty excludes, and who pulls the City of Hamilton permit. Ontario has no waterproofing specific licence, so confirm a current WSIB clearance certificate, liability insurance and the permit instead.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Most systems carry a fully transferable 25 year warranty; terms are provided in writing with the estimate.
Gallery
Project Photos
Business-submitted, reviewed by our editors
Compare
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Omni Basement Systems FAQs
Do waterproofing contractors in Hamilton need a licence, and is Omni Basement Systems credentialed?
Ontario has no waterproofing specific licence, so check a current WSIB clearance certificate, liability insurance and the City of Hamilton permit before work starts. Omni Basement Systems lists BBB accreditation, a dealer relationship with the Basement Systems contractor network and an affiliation with Foundation Supportworks on its site. It also reports several HomeStars Best of awards. Ask for the clearance certificate and insurance certificate in writing, and ask who applies for any permit.
What are Omni Basement Systems' hours, and do they do emergency calls?
The office is open Monday to Thursday from 8 AM to 5 PM and Friday from 8 AM to 4 PM, and it is closed weekends, according to Google. The company site does not advertise 24 hour or emergency service. Its office is staffed, so you reach a person during those hours rather than an answering service. Call 289-769-8994 and ask how soon an inspection can be booked.
What warranty and financing does Omni Basement Systems offer in Hamilton?
Most Omni systems come with a fully transferable 25 year warranty, and the written terms are provided with the estimate. Financing is available through unsecured loans with online approval, no early payout penalty, a one time administration fee and a minimum 10 percent deposit. Estimates are free for current homeowners, while a $195 fee applies otherwise and is credited if you proceed. The company serves Hamilton, Dundas, Stoney Creek, Burlington, Oakville and the Niagara region.
Is Omni Basement Systems licensed and insured?
We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Omni Basement Systems serve?
Hamilton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Omni Basement Systems offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Most systems carry a fully transferable 25 year warranty; terms are provided in writing with the estimate.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Omni Basement Systems?
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- October 31, 2026
- Google review data updated
- October 28, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Better Business Bureau accredited, A+ rating (reported only), insurance
- Sponsorship status
- No commercial relationship






