Company Facts
Otto's Masonry at a Glance
The work
- Best for
- Brick chimney repair, crowns, caps and rebuilds across Toronto
- Primary service
- Chimney
Where
- Headquarters
- Toronto, ON
- Service area
- Toronto
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
- Workmanship warranty
- Not published on the company site; ask for warranty terms in writing before work begins.
Credentials
- WSIB Certified Member
- WSIB Certified Member (reported by the company, not verified)
Editorial Review
Our Take on Otto's Masonry
Otto's Masonry is a long established East York masonry family firm whose chimney repair and rebuild work is backed by a 4.9 rating from 95 Google reviews. Its strength is brick and mortar restoration rather than sweeping or liners, so it fits structural repairs best. Get warranty terms in writing, since the site does not state them.
Best forBrick chimney repair, crowns, caps and rebuilds across Toronto
What We Like
- Founded in 1977 by Otto Wilkens and still family owned
- Lists chimney tuckpointing, brick replacement, crown repair, cap work and full rebuilds
- Reports WSIB certified membership and BBB accreditation on its site
- Rated 4.9 from 95 Google reviews, read October 22, 2026
- Reviewers name a salesperson, project manager and onsite foreman, and describe tidy crews
Things to Consider
- No chimney sweeping, cleaning or flue liner installation is listed on its site
- Reviews mostly describe steps, porches and patios, with few chimney jobs mentioned
- Warranty terms, free estimates, financing and emergency service are not stated online
Editorial Ranking
Why Otto's Masonry Made Our Top 5
It holds position 3 in Best Chimney Services in Toronto, ON (2026).
Areas Served
Based in Toronto, ON.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Otto's Masonry
Otto's Masonry traces back to 1977, when founder Otto Wilkens set out to build a company known for doing things properly, and the firm still calls itself family owned. It works from a unit at 30 Canvarco Road in East York and serves Toronto, North York, Etobicoke, Scarborough, The Beaches, The Annex, Rosedale, Forest Hill and Don Mills.
Chimney work sits within a wider masonry practice that also covers brick restoration, stone steps, concrete repair and retaining walls. On its chimney page the company lists tuckpointing, brick replacement, crown repair, cap work, partial rebuilds and complete rebuilds, along with leaking chimney repair. It inspects the chimney first, explains what is failing and recommends a fix, reserving full rebuilds for cases where stability is compromised. The site asks for photos of the crown, cap, brick faces, mortar joints and roofline when you request an estimate. Sweeping, cleaning and flue liners are not listed.
Reviews on Google come mostly from steps, porch, patio and foundation jobs rather than chimneys, but the habits they describe carry over. Pam named Connor as her salesperson, Jeremy as project manager and Kris as onsite foreman, and said a two day job ran on time. Another reviewer praised Eduardo and Alex for a 12 hour day of careful foundation work, and a third credited Benny, Wilson and Jose with a friendly, tidy crew. One homeowner noted that the owner stopped by regularly to check progress. The firm shows 4.9 from 95 Google reviews, read October 22, 2026, and Google ranks it eighth in its map results for Toronto.
The company states that it is a WSIB certified member and a BBB accredited business. It does not publish warranty terms, free estimate policy, financing or emergency service, so ask about each.
This firm suits owners of older brick houses who need crown, cap, mortar or partial rebuild work from an established masonry crew. It suits less well anyone who needs a chimney swept, a flue relined or a wood stove inspected. Before booking, ask for the WSIB clearance certificate and liability insurance, and ask whether the City of Toronto requires a building permit for a rebuild. Ontario does not licence masons or chimney sweeps, so ask for WETT certification if the job touches a wood burning appliance, and confirm whether any sweep sent to your home is CSIA certified.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Workmanship warranty
- Not published on the company site; ask for warranty terms in writing before work begins.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Otto's Masonry FAQs
Does Otto's Masonry in Toronto hold a chimney licence or certification?
Ontario does not licence chimney sweeps or masons, so there is no state licence number to look up. Otto's Masonry states on its site that it is a WSIB certified member and a BBB accredited business. Ask for a current WSIB clearance certificate and proof of liability insurance, and ask for WETT certification if the job involves a wood burning appliance. The company does not list sweeping, so CSIA certification is not part of its stated services.
What are Otto's Masonry hours, and do they do emergency chimney repair?
Google lists Otto's Masonry open Monday to Saturday from 9:00 AM to 5:00 PM and closed on Sundays. The company website does not mention emergency or after hours service, so call 416-467-1717 and ask whether a damaged or leaking chimney can be looked at sooner. The shop is at 30 Canvarco Road, Unit 6, in East York.
Does Otto's Masonry offer a warranty, financing or service across Toronto?
Otto's Masonry serves Toronto, including East York, North York, Etobicoke, Scarborough, The Beaches, The Annex, Rosedale, Forest Hill and Don Mills. Its site does not publish warranty terms or financing, so request both in writing with your quote. The firm says it stands behind its work, and its chimney page asks for photos of the crown, cap, brick faces and mortar joints to help scope an estimate.
Is Otto's Masonry licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Otto's Masonry serve?
Toronto. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Otto's Masonry offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Not published on the company site; ask for warranty terms in writing before work begins.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- October 31, 2026
- Google review data updated
- October 28, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Company website
- Could not verify
- WSIB Certified Member (reported only), insurance
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.