Ça fait combien de temps que tu travailles chez Pure ?
September 2026
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
The volume of reviews is what stands out. A 4.7 average across more than two thousand ratings is hard to manufacture, and the recurring themes of quoted-before-work pricing and clean job sites are exactly what people complain about most with plumbers. We would still get the flat-rate versus hourly question settled on the phone before a 2am call-out, and confirm the RBQ licence, as with any contractor.
Best for: drain, sewer backup and backwater valve work in older Montreal homes
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 2325 Google reviews
Review data updated September 25, 2026
The distribution reflects the 2325 Google reviews available when this profile's review data was last refreshed on September 25, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Based in Montreal, QC.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Founded in 2010, according to its own account, by a plumber who had spent roughly a decade working for other residential and commercial firms before buying a single truck and operating out of his garage, the company now presents itself as an expanding team hiring plumbers across the Greater Montreal market. That history matters less than what it implies about the work mix. This is a general service plumbing business built on call volume, not a specialist niche shop, and the service list reflects that breadth.
Residential work is the core. Drain unclogging, camera inspection to see what is actually happening inside a lateral, repair of drains and water entries, main sewer replacement by excavation, sewer backup remediation, backwater valves, sump pumps, leak detection, water heater installation and replacement, toilet and faucet changes, exterior water outlets, and full plumbing renovation when a kitchen or bathroom is being gutted. Commercial listings are narrower and more code-driven: backflow prevention devices, grease trap or grease bin installation, water heaters, sump pumps and sewer backup work. A restaurant needing a grease interceptor signed off, or a small building owner told by an inspector to install a backflow preventer, is squarely in range.
Montreal is a difficult city to plumb, and that shapes what pure plomberie inc gets called for. Large parts of Rosemont, Verdun, Villeray and Notre Dame de Grace sit on laterals of clay or cast iron that predate the war, with joints that roots find and bellies that collect grease. Spring thaw and the heavy summer downpours that overwhelm a combined sewer are what push water back up a basement floor drain. That is why backwater valves, sump pumps and camera inspection appear together so often in the company's own messaging, and why it points readers toward Quebec subsidy programs for backflow protection. Treat any subsidy claim as something to verify with your borough yourself, because eligibility rules and reimbursement amounts change and vary by municipality. Excavating a main sewer in a Montreal street or a narrow plex driveway also means permits, traffic management and restoring whatever was cut, all of which belongs in a written quote rather than a handshake.
The review record is the strongest single piece of evidence here. On September 25, 2026 the Google Business Profile carried 4.7 out of 5 from 2,324 reviews. Recent comments visible on the company's own site describe same-day availability, appointment times being kept, costs explained before work started, and technicians leaving the site clean. One reviewer openly noted the company is not perfect but has solved every problem across repeated calls, which is a more useful signal than a wall of five-star praise. Reviews appear in both French and English, so bilingual service looks likely, though it is worth confirming when you book if that matters to you.
Who it suits: homeowners and landlords in Montreal and the near suburbs who want one company for both the emergency and the follow-up repair, and who value a documented track record over the lowest hourly rate. It also suits anyone doing preventive work before a wet spring. Who it may not suit: people chasing the cheapest possible fix on a simple job, since a large dispatch-based operation with 24/7 coverage carries overhead a one-truck plumber does not. Large industrial mechanical work and new-build multi-unit contracts are not described anywhere in the material available.
Before hiring anyone in this trade in Quebec, ask for the RBQ licence number and check it, and ask whether the plumber is a CMMTQ member, because that affects the warranty framework on the work. Ask whether the quote is flat rate or hourly, what the after-hours or weekend call-out costs, and whether the diagnostic fee is credited against the repair. For drain work, ask for the camera footage or at least a description of what was seen and at what distance from the cleanout. For excavation, get the permit responsibility, the depth, the backfill and surface restoration in writing. The site advertises financing through a third-party consumer credit provider, so read the rate and term before signing for a water heater or a renovation.
Against the alternatives, pure plomberie inc sits between the very large franchise operations and the independent plumber who answers his own phone. You give up some of the personal continuity of a solo tradesman and gain dispatch capacity, published round-the-clock hours and a review history deep enough to read patterns in.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.7/ 5
2325 customer reviews
What this company publishes about its own pricing.
Business-submitted, reviewed by our editors
From the company's own channel and website. Loads only when you press play.
Published hours list open 24 hours every day of the week, and the company advertises a 24/7 plumbing emergency line. Ask what the after-hours call-out charge is when you phone, since overnight and weekend rates in this trade are usually higher than weekday visits and the company does not publish its pricing.
4.7 out of 5 from 2,324 reviews on its Google Business Profile, read on September 25, 2026. That is an unusually large review count for a Montreal plumber, which makes the average more meaningful than a high score based on a few dozen ratings.
Yes, backwater valve installation is listed among its residential services, alongside sump pumps and camera inspection of drains. The company also points homeowners toward Quebec subsidy programs for backflow protection, though you should confirm eligibility and reimbursement with your own borough, as rules differ by municipality.
Yes. The commercial list covers backflow prevention devices, grease trap and grease bin installation, water heaters, sump pumps and sewer backup work. That fits restaurants and small building owners dealing with inspection requirements rather than large industrial mechanical projects.
The address is on Rue Halpern in Saint-Laurent, and the company describes serving Montreal and the surrounding area. If you are on the far edge of the island or off it, confirm coverage and any travel charge when you call.
Ask for the RBQ licence number, whether the quote is flat rate or hourly, and what the emergency call-out costs. For drain work, ask what the camera showed and at what distance. For sewer excavation, get permits, backfill and surface restoration written into the quote. If you use the financing option the company advertises through a third-party credit provider, read the rate and term first.
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Montreal, Lasalle, Saint-Laurent, Outremont. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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