Robins Plumbing, Inc

Company Facts

Robins Plumbing, Inc at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

1423on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 4.9 rating from 1,423 reviews on the Google Business Profile, read September 27, 2026
• Unusually deep sewer diagnostics, including smoke testing and smell locating
• Trenchless replacement and coating offered alongside conventional repair
• Published hours show 24 hours a day, seven days a week
• Water treatment handled as a full service line, relevant to valley hard water
• Financing, loyalty and military and first responder programmes listed

Things to Consider

• Overhead of multiple locations and 24-hour dispatch may show in pricing on small jobs
• Call-out and diagnostic fee structure is not published, so confirm it by phone
• Licence, bonding and insurance details are not stated in this brief and should be verified directly

Google rating

4.9

Based on 1423 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars96%
• 4 stars1%
• 3 stars0%
• 2 stars0%
• 1 star2%

Phoenix plumbing problems tend to arrive in two flavours. There is the sudden kind, a slab leak soaking the carpet or a main line backing up into a hallway shower, and there is the slow kind, scale wrecking fixtures and water heaters years before they should fail. Robins Plumbing Inc presents itself as equipped for both, with a service list that runs from faucet repair and garbage disposals through to trenchless sewer line replacement and whole-home filtration.

The diagnostic side of the work is where the range shows most clearly. Alongside standard drain cleaning the company lists sewer camera inspection and locating, sewer and vent smoke testing, and a dedicated sewer smell locating service. That last one matters more than it sounds. Dried-out traps, cracked vent stacks and failed wax rings all produce the same complaint from a homeowner, and a smoke test is the honest way to find the source rather than guessing. Jetting is offered separately from cabling, which is the right distinction for grease-heavy restaurant lines and for older laterals where root intrusion keeps coming back.

Trenchless is given real prominence, with both pipe replacement and coating listed. Worth noting that the company's own site concedes trenchless is not always the best answer, which is a more useful thing to read than a blanket sales pitch. In parts of central and south Phoenix the housing stock is old enough that cast iron and clay laterals are still in the ground, and those pipes fail in ways that a camera can show you clearly. Elsewhere, in the post-1990s subdivisions out toward Laveen and the west valley, the more common call is a slab leak in copper or a water heater that has given up early because nobody ever flushed it.

Water treatment is treated as a service line in its own right rather than an upsell. Salt softeners, salt-free scale control and under-sink reverse osmosis are all listed. Anyone who has lived in the valley for a few years knows why. Hardness here chews through heating elements, clouds glass shower doors and shortens the life of every appliance that touches water, so treatment is less a luxury than routine maintenance for the plumbing you already own.

On the commercial and property side there is a maintenance programme and backflow prevention, which points toward landlords, HOAs and small business owners as much as homeowners. Backflow assemblies on irrigation and fire lines need periodic testing in most Arizona jurisdictions, so having that in-house alongside general repair saves juggling two contractors.

Who it suits: people who would rather call one company for a mixed bag of work, and anyone with a recurring sewer problem who wants it properly diagnosed rather than rodded again. Who it may not suit: the reader who just wants the lowest number on a single straightforward swap. A company running three locations, 24-hour dispatch and financing options carries overhead, and that usually shows in the ticket. Financing, a loyalty programme and a military and first responder programme are all listed, which suggests jobs of a size where those things are relevant.

The review record is the strongest single data point. A 4.9 average across 1,423 reviews on the Google Business Profile, read on September 27, 2026, is hard to accumulate without consistent follow-through, and the company also points to Yelp, Facebook and a Better Business Bureau listing under a Glendale address. Read a spread of the recent ones rather than the average alone, particularly any that mention how quotes held up once work started.

Before booking, ask a few plain questions. What the after-hours call-out costs and whether the diagnostic fee is credited against the repair. Whether a camera inspection is included before any sewer recommendation, and whether you get to see the footage. Who pulls the City of Phoenix permit on a water heater changeout, gas line or sewer replacement, and who handles inspection. On trenchless, ask what warranty covers the liner and whether it transfers if you sell. On a softener, ask about drain and power requirements at the proposed location, because garage installs in Phoenix often need both added. Robins Plumbing Inc should be able to answer all of that on the phone before anyone drives out.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship