Company Facts
SafeAir Duct & Chimney at a Glance
The work
- Best for
- combined chimney sweeping and air duct cleaning booked in one evening or weekend visit
- Primary service
- Chimney
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on SafeAir Duct & Chimney
A 5.0 average across 1,435 Google reviews is a genuinely strong signal, and the combination of duct and chimney service in one visit is practical for a Dallas home that needs both before winter. The gap in the listing is repair scope, so anyone with cracked masonry or a failing prefab firebox should confirm what is handled in house. For routine sweeps, inspections and duct work booked around a working schedule, this is an easy call to make.
Best for: combined chimney sweeping and air duct cleaning booked in one evening or weekend visit
What We Like
- 5 out of 5 from 1,435 Google reviews as of September 2, 2026, an unusually high review count for the trade
- Chimney and air duct services offered together, which can save a second appointment
- Long published hours, to 10 PM most nights and seven days a week
- North Dallas base off Hillcrest Road, convenient to Preston Hollow, Richardson and Plano
Things to Consider
- The profile does not detail masonry repair, relining or firebox replacement capability, so confirm scope for heavier work
- Pricing, inspection levels and any guarantee are not published and need to be confirmed by phone
- Late evening availability may reflect a scheduling line rather than crews on the road
Google Reviews for SafeAir Duct & Chimney
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 1432 Google reviews
Review data updated September 19, 2026
Rating Distribution
- 5 stars98%
- 4 stars0%
- 3 stars0%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 1432 Google reviews available when this profile's review data was last refreshed on September 19, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Allen Diffenbaugh5.0Ben and his team did a great job repairing and painting my fireplace and putting on my chimney cap.September 2026Google
- Trinity Drury5.0Came out did an amazing job! Fast and efficientSeptember 2026Google
- Paul Swiontek5.0Thank you again Mike for a Job well done! My daughter is happy with it and that’s what counts the most. Thank you for keeping them in the loop for when the install was going to happen, since they both work. It looks great and it was a pleasure doing business with you.September 2026Google
- Vikram Agrawal5.0Great service and very responsive management team. They were quick to fix an issue and worked around my schedule to ensure everything was completed in timeSeptember 2026Google
- Jamie Rambo5.05 stars all the way!! Excellent service and keeping our home safe. Thank you!September 2026Google
- Paul Dymond5.0Ben and team did a great job cleaning and repairing our fireplace and chimney. Very good, friendly service.September 2026Google
Services Offered
Specialties
- Chimney repair and masonry
- Chimney cleaning
- Chimney cap installation
- Chimney relining
- Chimney crown repair
- Chimney leak repair
- Chimney animal removal
- Chimney siding repair
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About SafeAir Duct & Chimney
Hillcrest Road north of LBJ Freeway is office suites and medical buildings more than storefronts, and the address at 12700 Hillcrest Rd, suite 125, fits that pattern. It is a dispatch base rather than a showroom. That is normal for this trade, because the work happens on your roof, in your firebox and in the return plenum of your air handler, not at a counter. What matters more is the pairing of services in the name, since air duct work and chimney work draw on overlapping skills and a homeowner often needs both looked at in the same visit.
The Google profile lists the company under chimney sweep, and the rating stands at 5 out of 5 from 1,435 reviews as read on September 2, 2026. That volume is worth pausing on. A perfect average across more than a thousand reviews is unusual, and it generally points to a company that asks every customer for feedback and works a high job count, often on the shorter, cleaner side of the trade: inspections, sweeps, dryer vent clearing, duct cleaning. Read a sample of the recent reviews yourself and see which services keep coming up, because that tells you where the crews spend most of their days.
What the profile does not spell out is the scope of the heavier work. Chimney service in Dallas splits roughly into two halves. There is maintenance, meaning the annual sweep, the camera or visual inspection, cap and screen replacement, animal and debris removal, and dryer vent cleaning that shares the same access and tools. Then there is masonry and structural repair: crown rebuilds, tuckpointing on brick chases, flashing that has failed after a hailstorm, chase covers rusted through, clay tile liners that have cracked and need a stainless relining. If your chimney has a real problem, ask directly whether safeair duct chimney handles that repair in house or refers it out, and get the answer before anyone climbs a ladder.
North Texas homes create a specific set of chimney conditions. Many houses in Preston Hollow, Lake Highlands, Richardson and Plano were built in the sixties through the eighties with prefabricated metal fireboxes and factory chases, and those systems have finite lifespans. A cracked refractory panel or a warped firebox liner is a replacement item, not a patch. Older brick chimneys in the Park Cities and East Dallas tend to suffer from crown cracking and mortar erosion, made worse by the region's swing from long dry heat to sudden heavy rain, plus a clay soil that moves foundations and, with them, chimney stacks. Hail is the other local factor. A storm that takes out a roof also dents chase covers and tears flashing, and that damage is easy to miss until water shows up on the ceiling near the fireplace.
Duct cleaning deserves the same scrutiny. In Dallas an air handler runs for most of the year, and attic ductwork in this climate collects construction dust, insulation fibre and rodent traces. A thorough job means negative air pressure, agitation of each branch, cleaning the blower and coil area where it is accessible, and sealing the access holes afterwards. Ask what equipment is used and whether they photograph before and after. A quote that sounds too cheap usually means a shop vac at a few registers.
The published hours are broad, running to 10 PM most nights and starting at 7 AM, with Saturday opening at 9 AM and Sunday listed like a weekday. For a household where nobody is home until evening, that flexibility is the practical selling point. Whether late slots mean a full crew or a scheduling line is worth confirming when you call (214) 550-3348.
Compared with the wider Dallas market, safeair duct chimney sits between the small owner-operator sweeps who do one or two jobs a day and the large HVAC firms that treat duct cleaning as an add-on. The combined offering suits homeowners who want a single visit before burning season, landlords servicing multiple units, and anyone who just bought a house and needs an honest read on a fireplace they have never lit. It is less obviously the fit for a full masonry rebuild, unless they confirm that capability. Before booking, get the inspection level in writing, ask what the quoted price covers and what triggers an upcharge, and request photographs of anything they say needs replacing.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
1432 customer reviews
Company Pricing & Estimates
What this company publishes about its own pricing.
- Inspection fee
- $99 chimney basic cleaning & inspection
Project Photos
Business-submitted, reviewed by our editors
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SafeAir Duct & Chimney FAQs
How do I book SafeAir Duct & Chimney?
Call (214) 550-3348 or use the website at safeairductchimney.com. Published hours run 7 AM to 10 PM Monday through Thursday, 7 AM to 8 PM Friday, 9 AM to 10 PM Saturday and 7 AM to 10 PM Sunday, so evening and weekend slots are on the schedule. Booking early in the autumn is sensible, because Dallas sweeps get busy as soon as the first cold front arrives.
What is the Google rating for safeair duct chimney?
The Google Business Profile shows 5 out of 5 from 1,435 reviews, read on September 2, 2026. The listing category is chimney sweep. A perfect average at that volume is uncommon, and it is worth skimming the most recent reviews to see which services customers are actually describing.
How often should a Dallas fireplace be swept?
Once a year for the inspection, with sweeping based on how much you burn. Chimney industry practice is an annual check of the flue, firebox and cap even for a fireplace used only a few times a season, because animals, nests, storm damage and mortar deterioration happen whether you burn wood or not. Heavy wood use, and especially unseasoned wood, builds creosote faster and calls for more frequent cleaning.
Do they clean air ducts as well as chimneys?
Air duct cleaning is part of the offering according to the business name and website, alongside chimney sweeping. In a Dallas home where the air handler runs most of the year, attic ductwork collects dust, insulation fibre and sometimes rodent traces. Ask what equipment is used, whether the blower and accessible coil area are included, and how access holes are sealed afterwards.
Can they repair a cracked chimney crown or reline a flue?
That is not stated on the profile, so ask before booking. Masonry work such as crown rebuilds, tuckpointing, flashing repair and stainless relining is a different skill set from sweeping, and some sweep companies subcontract it. If an inspection turns up structural damage, request photographs and a written scope so you can compare quotes.
What should I ask for in a written quote?
Ask for the inspection level, exactly what the base price covers, and what conditions trigger an additional charge. Chimney jobs commonly add cost for heavy creosote, animal removal, a second flue, or roof access that needs extra ladder work. Getting those triggers named up front avoids the conversation happening while a technician is already on your roof.
Is SafeAir Duct & Chimney licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does SafeAir Duct & Chimney serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does SafeAir Duct & Chimney offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Profile last updated
- September 19, 2026
- Google review data updated
- September 19, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship