STS Electric

Company Facts

STS Electric at a Glance

By the numbers

Google rating

4.8out of 5

Customer reviews

216on Google

In business

46years

Rating and review count pulled from Google on September 30, 2026. Years counted from 1980.

What We Like

• 4.8 rating from 216 reviews on its Google Business Profile, read September 28, 2026
• Published hours list 24 hours a day, seven days a week, with emergency response promoted on its own site
• Trading since 1980 according to its website, covering residential, commercial and industrial work
• Wide service list including EV chargers, structured cabling, backup power and thermal imaging
• Reviews repeatedly mention named technicians, punctuality and tidy finishing

Things to Consider

• No pricing or after-hours call-out rate is published, so confirm both before dispatch
• The breadth of services may be more than a small single-room job requires
• Licence and insurance details should be verified directly for your specific job

Google rating

4.8

Based on 216 Google reviews

Review data updated September 30, 2026

View on Google Maps →

Rating Distribution

• 5 stars94%
• 4 stars2%
• 3 stars0%
• 2 stars0%
• 1 star3%

Chicago's electrical stock is a patchwork. A two-flat in Logan Square may still have cloth-wrapped wiring behind the plaster, a Lincoln Park rehab might have three generations of work layered on top of each other, and a condo in a high-rise means dealing with a building engineer, a certificate of insurance and a service elevator booking before anyone lifts a screwdriver. STS Electric works across all of that, with residential, commercial and industrial jobs listed side by side on its own site and a dispatch office on West North Avenue.

The day-to-day range covers what most people call an electrician for: outlets and switches, flickering lights and failed dimmers, dedicated circuits for appliances, panel and service upgrades, whole or partial rewires, and fault-finding when a breaker keeps tripping. Beyond that the company lists work that pushes into adjacent territory, including electric vehicle charging stations, structured cabling, integrated security, thermal imaging surveys, UPS and power backup systems, HVAC service and general contracting. That breadth matters if you are the person responsible for a building rather than a single room. It is less relevant if all you need is a ceiling fan hung.

Who it suits: homeowners who want a firm that will actually answer the phone at an awkward hour, landlords and property managers juggling several addresses, and small commercial operators, particularly food and drink venues. The company specifically talks about commercial kitchens, which is its own discipline, with equipment loads, hood interlocks and inspections that a general residential electrician may not have handled often. Who it suits less: anyone hunting for the cheapest hourly rate on a small job. A firm carrying 24-hour dispatch and a wide commercial service list tends not to be the bargain option, and no pricing is published, so you should expect to ask.

On evidence, the Google Business Profile carried a 4.8 rating from 216 reviews when it was read on September 28, 2026. Volume at that level, held at that average, is worth more than a handful of glowing entries. The pattern in the reviews is consistent rather than dramatic: technicians named individually, work done neatly, arrival within the window, and at least one account of a Saturday evening call-out. One reviewer describes being walked through resetting a tripped breaker over the phone, which suggests the office is willing to talk you out of a call rather than book one. The company also links to a Better Business Bureau profile and keeps active Facebook, Instagram, LinkedIn, YouTube, Twitter and Yelp pages, so there is more than one place to cross-check before you call.

Trading since 1980, according to its own website, which would make this one of the longer-running electrical outfits in the city. Longevity in this trade is a reasonable proxy for two things: the firm has survived several construction cycles, and it has probably seen your building type before. It is not a substitute for checking credentials on your specific job.

Before hiring, ask the questions that apply to Chicago specifically. Will the work be pulled under a City of Chicago electrical permit, and who files it. Chicago has its own electrical code and is historically strict about conduit, so confirm the wiring method planned for any new circuits or rewire. Ask whether the licensed electrical contractor's number will appear on the permit. If you live in a condo or a high-rise, ask whether the crew has done service calls in managed buildings and can supply insurance certificates to the association. For after-hours work, get the call-out charge and the hourly rate before dispatch, plus whether the first hour is minimum-billed. For a panel or service upgrade, ask about the ComEd coordination and the likely power-off window. And on anything larger, ask for the warranty on labour in writing.

Compared with the alternatives in the Chicago market, you are broadly choosing between one-van operators who are cheap and often excellent but hard to reach in an emergency, national franchise brands with flat-rate books and heavy upselling, and mid-sized local contractors. STS Electric sits in that third group, with the review record and the trading history to back the positioning. If you want a single number covering both a domestic fault tonight and a commercial project next quarter, that combination is the argument for calling. If your job is genuinely small and not urgent, collect a second quote anyway.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 30, 2026

Google review data updated

September 30, 2026

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship