Sapphire Electric

Company Facts

Sapphire Electric at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

110on Google

Rating and review count pulled from Google on September 30, 2026.

What We Like

• Google rating of 4.9 from 110 reviews, read on September 28, 2026
• Published hours are 24 hours a day, seven days a week, with an emergency line
• Takes both small jobs such as outlets and GFCIs and larger work like condo rewires
• Says it covers residential, commercial, industrial and retail electrical work
• States it is licensed, bonded and insured with a one year warranty on its work
• Northwest Side base on Cicero Avenue, convenient for the city and near suburbs

Things to Consider

• Licence, bonding, insurance and the one year warranty are the company's own claims and worth verifying directly
• No pricing or call-out fees are published, so confirm after-hours rates before booking
• Appears to be a family-run outfit rather than a large contractor with project management staff
• The contact page on the website carries placeholder text and a non-Chicago address, so use the listed phone number

Google rating

4.9

Based on 110 Google reviews

Review data updated September 30, 2026

View on Google Maps →

Rating Distribution

• 5 stars97%
• 4 stars1%
• 1 star2%

Electrical work in Chicago splits roughly into two worlds. There is the old housing stock, brick bungalows and two-flats and courtyard buildings where you can still find cloth-insulated wire, ungrounded two-prong outlets and a 60 or 100 amp service feeding a kitchen that now runs an induction range and a microwave. Then there is the commercial and industrial side, tenant build-outs, lighting retrofits, three-phase equipment. Sapphire Electric presents itself as covering both, describing its electricians as trained in residential, commercial, industrial and retail work, and its shop sits on North Cicero Avenue in Portage Park, which is a practical base for the Northwest Side and easy reach of the near suburbs.

The range of work implied by the company's own material runs from a single outlet or GFCI replacement up to rewiring a condo. One customer review quoted on the site describes a full assessment and rewire of a Chicago condo with the costs explained as the job went along, and another describes a new outlet and GFI install done in one visit with the mess cleaned up. That pairing is telling. A firm willing to take the small ticket call and also handle a panel and circuit overhaul is useful to have in the contacts list, because most homeowners meet an electrician over something minor first.

Availability is the headline feature here. Published hours are 24 hours a day, seven days a week, and the site puts an emergency number on every page. Chicago gives you plenty of reasons to need that. Summer storms knock out service drops, winter load spikes trip old panels, and basement flooding near a subpanel is not something to sleep on. The company also claims same day service with fully stocked vans, which is a claim rather than a verified fact, though it matches the pattern of the reviews people have left.

On credentials, the company states it is licensed, bonded and insured, that its technicians are licensed Chicago electricians, and that its work carries a one year warranty. Treat all of that as what the business says about itself. Chicago is one of the stricter jurisdictions in the country for electrical work, with its own electrical code and a city licensing regime for contractors, and permits are pulled for panel changes, service upgrades and new circuits in most cases. Ask directly who pulls the permit, ask for the licence number, and ask whether the one year warranty covers labour, parts or both, in writing.

The Google Business Profile rating of 4.9 from 110 reviews, read on September 28, 2026, is the strongest single piece of evidence in the brief. A hundred plus reviews is enough volume that the average means something, and the written feedback leans on the things customers actually judge, arriving when promised, not leaving a mess, explaining what the work will cost before doing it. Sapphire Electric also advertises upfront pricing with no hidden charges, which is worth holding them to by asking for the quote in writing with the scope listed.

Who is this not for? Anyone who wants a large union shop with a project management layer for a major new build or a multi floor commercial fit-out may be better served elsewhere, simply because this reads as a family-run outfit rather than a big contractor. Homeowners chasing the absolute cheapest hourly rate may also find the price is mid-market rather than rock bottom, though the brief carries no pricing at all, so that is inference rather than fact. And if you need specialist low voltage, alarm or data cabling as the primary job, confirm scope first.

A few things to ask before booking. What is the call-out fee, and does it change after hours or at weekends, given the 24 hour availability. If you own a bungalow with knob and tube or cloth wire, will they quote a staged rewire rather than an all-at-once job, and how will they route new circuits with plaster walls and finished basements. For a service upgrade, who coordinates with ComEd for the meter and the reconnect, and roughly how long is the outage. Is the electrician doing the work the one who quoted it. Get at least one other quote for anything over a few thousand dollars, which is standard practice rather than a comment on this firm.

For day to day Chicago electrical work, the profile stacks up well against the alternatives: a long stated track record, a high review average, a real street address on the Northwest Side, and a phone line that is answered at three in the morning.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 30, 2026

Google review data updated

September 30, 2026

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship