Company Facts
True North Plumbing Vancouver at a Glance
The work
- Best for
- after-hours leaks, drain blockages and sewer backups across Vancouver and the Lower Mainland
- Primary service
- Plumbing
Where
- Headquarters
- Vancouver, BC
- Service area
- 2 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on True North Plumbing Vancouver
A 5.0 rating from 54 Google reviews and genuine 24-hour availability are the two things carrying this listing, and for emergency drain and leak work that is often enough. The thin web presence and the out-of-region phone number are reasons to ask who is attending and under whose licence before you commit. Best treated as an urgent-repair call rather than a first choice for permitted renovation plumbing.
Best for: after-hours leaks, drain blockages and sewer backups across Vancouver and the Lower Mainland
What We Like
- 5.0 rating from 54 reviews on its Google Business Profile, read September 27, 2026
- Published hours show 24 hours a day, seven days a week
- Broad service area listed, from Vancouver neighbourhoods out to Burnaby, Richmond, the North Shore and the Tri-Cities
- Covers the full spread of common repairs, from faucet cartridges to sewer backups
- Handles residential work plus landlords, property managers and commercial premises
- West Broadway address puts it central to the west side and reasonably close to downtown
Things to Consider
- Web presence is a single blogspot page with a personal Gmail contact, so licensing and insurance need confirming by phone
- Listed number uses a 250 area code rather than Vancouver's 604 or 778
- Its own wording refers to connecting customers with plumbing professionals, so ask who will attend
- No pricing, call-out fee or permitted renovation work is described in the available information
Google Reviews for True North Plumbing Vancouver
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 54 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars100%
iAbout this distribution
The distribution reflects the 54 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why True North Plumbing Vancouver Made Our Top 10
It holds position 6 in 10 Best Plumbers in Vancouver, BC.
Services Offered
Areas Served
Based in Vancouver, BC.
- Vancouver, BC · HQ
- North Vancouver, BC
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About True North Plumbing Vancouver
Vancouver housing stock makes for a wide spread of plumbing problems, and the job list published by True North Plumbing Vancouver reflects that. Leaking pipes and damaged connections, slow or fully blocked drains, toilets that run, clog or overflow, dripping faucets and failed cartridges, leak detection where water is showing up somewhere other than its source, sewer and drain diagnosis for backups that keep returning, water heater complaints, and the burst-pipe category of emergency that needs someone on site quickly. That is a repair and service list rather than a renovation list. If you are planning a new bathroom, adding a suite with new drainage, or replacing an entire galvanised supply system with PEX or copper, that kind of project involves City of Vancouver permits and inspections, and the profile does not describe that work, so ask directly before assuming it is covered.
Where the company suits people well is the unplanned problem. A ceiling stain spreading in a Kitsilano character house. A kitchen line in a Mount Pleasant duplex that has stopped draining for the third time this year. A shared stack backing up in a West End apartment building. The published hours say open 24 hours every day of the week, and the company's own material is built around fast response and urgent call-outs, with the caveat in its own wording that timing depends on location, the nature of the problem and technician availability. That is an honest way to put it, and more useful than a promise of a fixed arrival window.
Older Vancouver homes bring their own quirks. Houses in Dunbar, Kerrisdale and parts of East Vancouver often still have clay or cast iron perimeter drains and sewer laterals, and the city's mature street trees send roots straight into the joints. Recurring backups in those homes are rarely fixed by one snaking, which is why a camera inspection and a straight answer about whether the line needs spot repair or replacement matters more than the price of the initial clearing. Rain here does the rest of the work. A long wet autumn on the North Shore or through South Vancouver will find any weakness in a drain tile system, and hot water tanks in unheated basement corners tend to fail in the cold snap rather than in July.
A few things are worth asking on the phone. Whether the plumber attending is licensed and insured in British Columbia, since BC requires trade qualification for plumbing work and permits for much of what sits behind a wall. What the after-hours call-out charge is and whether it is separate from the labour rate, because a 2 am attendance in Vancouver is never priced like a Tuesday morning. Whether the diagnostic fee is credited against the repair. Whether a camera scope is included when a drain has backed up more than once. And if you own a strata unit, who is responsible for the section of pipe in question, as the answer changes who pays. The company says it will not quote over the phone without understanding the problem, which is reasonable, but it does mean you should confirm the visit charge before anyone is dispatched.
On the evidence side, the Google Business Profile shows a 5.0 rating from 54 reviews as read on September 27, 2026, which is a strong score for the volume. Worth noting alongside that: the web presence is a single blogspot page rather than a full site, the contact email is a personal Gmail address, and the listed phone number uses a 250 area code, which covers most of British Columbia outside the Lower Mainland rather than Vancouver's usual 604 and 778. None of that means the work is poor. It does suggest a lean operation or a dispatch-style arrangement, and if you prefer a company with its own yard, its own vans and a named licence number on the paperwork, larger Vancouver firms are easier to verify on that front.
Compared with the alternatives in this market, the appeal of True North Plumbing Vancouver is availability and breadth of coverage rather than specialisation. The bigger branded outfits publish flat-rate pricing and offer financing on tank swaps; independent one-truck plumbers in each neighbourhood often charge less but cannot come at midnight. This sits in between, pitched at anyone who needs a Vancouver plumber now and across a service area that stretches from Yaletown out to Surrey. Get the rate, the call-out fee and the licensing confirmed before the truck rolls, and it is a sensible call to make when water is moving in the wrong direction.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
54 customer reviews
TenBestFind
Editorially reviewed
Ranked #6 in Vancouver plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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True North Plumbing Vancouver FAQs
Does True North Plumbing Vancouver actually answer calls at night?
Published hours show open 24 hours every day of the week, so the phone line is set up for after-hours calls. The company's own material says response time depends on your location, the type of problem and technician availability, which is a fair caveat. If you are dealing with an active leak overnight, shut off the main valve first, then call and ask for an honest arrival estimate and the after-hours rate before you agree to a visit.
What areas does it cover?
Vancouver proper plus a good stretch of the Lower Mainland. Neighbourhoods listed include Downtown, the West End, Yaletown, Kitsilano, Kerrisdale, Dunbar, Mount Pleasant, Kensington-Cedar Cottage, Commercial Drive, Marpole, Oakridge and Renfrew-Collingwood. Beyond the city it names Burnaby, Richmond, North Vancouver, West Vancouver, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Delta and Surrey, with coverage described as subject to technician availability.
Will I get a price over the phone?
No. The company states plainly that it does not quote without understanding the problem first, which is standard for plumbing repair. What you can and should ask for is the call-out or diagnostic fee, whether that fee is credited against the repair if you go ahead, and whether the rate changes outside business hours. Get those numbers before anyone is dispatched.
Is it licensed and insured in British Columbia?
The available information does not list a licence or insurance details, so confirm both directly. Plumbing in BC is a regulated trade and much of the work behind walls or on drainage requires permits and inspection through the City of Vancouver. Ask for the licence number of the plumber attending and for proof of liability coverage, and keep a copy with your invoice.
My drain keeps backing up after being cleared. What should I ask for?
Ask for a camera inspection of the line rather than another snaking. Vancouver's older houses often have clay or cast iron laterals and perimeter drains, and street tree roots get into the joints. A scope shows whether you are looking at a spot repair, a section replacement or a full lateral, and it gives you something concrete to compare quotes against. The company lists sewer and drain diagnosis among its services.
Is this a good fit for a bathroom renovation or a whole-house repipe?
Probably not the first call. The published work is repair and service focused: leaks, drains, toilets, faucets, water heaters and emergencies. A renovation or a repipe involves permits, inspections and coordination with other trades, and none of that is described here. For a project like that, look for a firm that will put a written scope, a permit plan and a warranty in writing.
How does it compare with the big branded plumbing companies in Vancouver?
It trades on availability and coverage rather than published flat-rate pricing. The larger outfits give you fixed quotes, financing on tank replacements and easily verified licensing. A neighbourhood one-truck plumber often charges less but rarely comes at midnight. True North Plumbing Vancouver sits between the two, which suits an urgent job more than a planned one.
Is True North Plumbing Vancouver licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does True North Plumbing Vancouver serve?
Vancouver, North Vancouver. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does True North Plumbing Vancouver offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.