Trust It Plumbing

Company Facts

Trust It Plumbing at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

148on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 4.9 average from 148 reviews on its Google Business Profile, read September 27, 2026
• Published hours of 24 hours a day, seven days a week, with emergency work as a stated focus
• Trenchless water main and sewer line replacement, which avoids trenching lawns and driveways
• Covers Metro Vancouver, not just the city, from a downtown Seymour Street office
• Handles perimeter drain flushing and root intrusion, common problems in older Vancouver houses
• Website displays BBB accreditation and states plumbers are licensed and insured

Things to Consider

• Describes itself as having been in business for more than two years, so it is a younger company than several Vancouver competitors
• No pricing is published, including after-hours call-out rates, so ask before booking
• The roughly one-hour short-notice arrival is the company's own claim, not a verified figure
• Published service list leans to drain, sewer and water line work rather than large renovation or gas-fitting projects

Google rating

4.9

Based on 148 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars95%
• 4 stars2%
• 3 stars1%
• 1 star2%

Vancouver plumbing splits roughly into two worlds. There are the apartment and high-rise jobs, where access, strata rules and shared risers shape everything, and there are the detached houses on the east side and in the older neighbourhoods, where clay and cast iron laterals, perimeter drains and roots under mature street trees generate most of the expensive work. Trust it plumbing pitches itself at both, with an intake form that asks up front whether you are calling about an apartment, townhouse, high rise, house or commercial building. That question is a small thing, but it is the right one to ask, because the answer changes who needs to approve the work and how the pricing lands.

The service range as published covers drain cleaning and unclogging, sewer main repair and augering for root growth, water main replacement, hot water tank repair and installation, and general repair and installation work down to a leaking kitchen tap. Emergency response is the headline. Hours are listed as open 24 hours, every day, and the company's own material puts short-notice attendance at up to about an hour. Treat that as a claim rather than a promise, since traffic across the Lions Gate and Ironworkers bridges or a Friday afternoon on Kingsway can undo any stated window.

Trenchless is where the company puts its strongest marketing. The argument is simple enough: instead of trenching the full run from the house to the property line, a new pipe is pulled or bored along the existing path, so lawns, paving stones and mature planting survive. For Vancouver properties with tight side yards, heritage landscaping or a shared driveway, that can be the difference between a straightforward job and a restoration bill on top of a plumbing bill. Trenchless is not universal, though. Severe collapses, tight bends and certain depths still need open excavation, and any honest contractor will tell you that after a camera inspection rather than before.

The review picture is favourable. The Google Business Profile carried a 4.9 average from 148 reviews when we read it on September 27, 2026. The website also displays a BBB accreditation badge and links to a BBB profile for Trust It Plumbing Inc, and states that its plumbers are licensed and insured. Ask to see the licence and insurance details in writing before work starts, which is standard practice with any plumber in British Columbia and takes a minute.

On the fit question. If you want an after-hours call-out, a blocked main cleared, a tank swapped or a lateral replaced without losing the garden, this is a sensible company to phone. If you are planning a whole-house repipe, a gas appliance installation or a full bathroom renovation that needs coordinated trades and permits from the City of Vancouver, confirm scope directly, because the published service list leans towards underground and emergency work rather than large fitted-out projects. The company also notes it works across Metro Vancouver rather than the city alone, so Burnaby, Richmond and the North Shore are in range.

A few things worth asking. What is the after-hours call-out rate, and does the diagnostic fee come off the repair if you proceed. Will a camera inspection and a recording of the line be included before any sewer or water main quote. Who pulls the permit and arranges the inspection for work on the service connection. What warranty applies to the pipe and to the labour, and does it transfer if you sell. For perimeter drains, ask whether the quote covers flushing only or includes sump and catch basin checks, since a flush on a broken system buys very little. The company's own guidance suggests flushing every three to five years, which matches general practice in a city with this much rainfall.

Compared with the larger franchised operations working Vancouver, trust it plumbing is a smaller and younger outfit, describing itself as being in business for more than two years. That usually means more direct contact and less scripted pricing, with the trade-off that scheduling depth during a cold snap or a heavy rain week may be thinner. The strong review average and the round-the-clock listing make it worth a call when something is actively leaking.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship